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Stoke-on-Trent Railway Station

195 Reviews

#21 of 99 things to do in Stoke-on-Trent

Sights & Landmarks, Historic Sites

Stoke-on-Trent Railway Station Station Road, Stoke-on-Trent ST4 2AA, England

Review Highlights

“Stoke station”

Great facilities at stoke station. The new bar is great. Do miss the first class lounge though... read more

Reviewed 2 weeks ago

vickyw634

Stoke-on-Trent, United Kingdom

via mobile

“Very good visit”

I have not been here for 3 years but have noticed facilities are much better these days; two nice... read more

Reviewed August 8, 2018

BHNY

London, United Kingdom

Read all 195 reviews

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Traveler Overview

4.0 195 reviews

Excellent26%
Very good42%
Average25%
Poor3%
Terrible4%

Travelers talk about

“train tickets”(6 reviews)

“travelled by train”(2 reviews)

“newspapers and magazines”(2 reviews)

About

Local Weather

F°C°

42°

33°

Dec

42°

33°

Jan

43°

33°

Feb

Contact

Stoke-on-Trent Railway Station Station Road, Stoke-on-Trent ST4 2AA, England

Website

+44 845 748 4950

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1 - 10 of 188 reviews

FayB749

Stoke-on-Trent

207

Reviewed 6 days ago via mobile

Lovely and clean!

Very clean with helpful staff. I have visited this train station on numerous occasions and I have never had a problem.

Date of experience: December 2018

Thank FayB749

vickyw634

Stoke-on-Trent, United Kingdom

3012

Reviewed 2 weeks ago via mobile

Stoke station

Great facilities at stoke station. The new bar is great. Do miss the first class lounge though. Staff helpful with problems that you may have. The waiting room door needs a sign saying please shut as is automatic but doesn’t always close and must of...More

Date of experience: December 2018

Thank vickyw634

mmollysh

Stoke-on-Trent, United Kingdom

216

Reviewed 3 weeks ago

xmas trip

Got to station to go in 1st class lounge as usual to find it gone now a cafe bar this was very dissapointed as this had always been part of our holiday cannot understand why this has been done as I feel we do not...More

Date of experience: November 2018

Thank mmollysh

davidwilliambarnes

Blackpool, United Kingdom

980703

Reviewed 3 weeks ago

On Time

The exterior of the Station is very good looking - olde but well presented. The inside is modern and clean with good amenities. Has a café and pub and the toilets were spotless - what more could you ask for? Oh yes, the train was...More

Date of experience: November 2018

Thank davidwilliambarnes

Fenton170

Stoke-on-Trent, United Kingdom

5028

Reviewed 4 weeks ago

Efficient

It's olde worlde exterior hide a clean modern efficient station with good amenities and a first class lounge

Date of experience: September 2018

Thank Fenton170

VenusHarley

Dudley, United Kingdom

154

Reviewed November 4, 2018 via mobile

Oh my days

I have to use the trains every week, so I know what I'm saying... The barriers are so time wasting in my opinion... many times I'm on a time schedule, and waiting at these things makes me later than I already am (thanks to trains...More

Date of experience: November 2018

Thank VenusHarley

Brian M

Birmingham, United Kingdom

1358485

Reviewed November 2, 2018

New pub at the station

Bod has opened! Titanic new pub on the platform at the station makes waiting between trains a whole lot better!

Date of experience: November 2018

Thank Brian M

yotsie m

Reviewed October 9, 2018 via mobile

Poor customer service and charging customer unfairly!!

Travelling date - Tuesday 9th October 2018 Training from Macclesfield to Stoke Departing 5.37pm Arriving to Stoke 5.59pm CrossCountry Train Absolutely shocking customer service!! I have an unuse ticket but for some reason the machine didnt accept it and open the barrier for me. In...More

Date of experience: October 2018

1 Thank yotsie m

BHNY

London, United Kingdom

9242

Reviewed August 8, 2018

Very good visit

I have not been here for 3 years but have noticed facilities are much better these days; two nice cafes in the station...a little pricey for the coffee but pleasant if you are waiting for the train; good clean toilets and staff very nice and...More

Date of experience: August 2018

Thank BHNY

bl0ndepixie

Leek, United Kingdom

Reviewed July 27, 2018

need more till people

queues long and when your waiting for a train frustrating! but the staff were trying to serve people quickly with a smile!

Date of experience: June 2018

Thank bl0ndepixie

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