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Address: Stoke-on-Trent Railway Station Station Road, Stoke-on-Trent ST4 2AA, England
Phone Number: 08457484950
Website

TripAdvisor Reviewer Highlights

Read all 123 reviews
Visitor rating
  • 29
    Excellent
  • 47
    Very good
  • 34
    Average
  • 4
    Poor
  • 5
    Terrible
Friendly and efficient staff

We travelled from Stoke station, which was clean and tidy to Blackpool and from the start found the staff to be friendly and helpful The cafe staff were efficient and pleasant... read more

4 of 5 starsReviewed 1 week ago
123janey10
,
Stoke-on-Trent, United Kingdom
via mobile
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123 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Level Contributor
54 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

There's barriers before the platforms so you have to get a ticket in advance. But not to worry, there's 4 self-service machines (to buy or collect both cash or card), free cash machine and several maned desks. Parking is a bit tricky as there's not many free parking spots but there's a couple of large paid parkings next to the... More 

Helpful?
Thank Georgi V
Stoke-on-Trent, United Kingdom
Level Contributor
49 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We travelled from Stoke station, which was clean and tidy to Blackpool and from the start found the staff to be friendly and helpful The cafe staff were efficient and pleasant and everyone had a smile for the grandchildren despite being very busy so well done Stoke staff maybe some other stations could learn from you !

Helpful?
Thank 123janey10
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Travelling on a Saturday with a baby and the ticket hall was ram-packed. I queued for my ticket, staff were extremely friendly. Helped me to lift my baby onto the train. Lovely staff

Helpful?
Thank staremma
Stoke-on-Trent, United Kingdom
Level Contributor
33 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've used this station quite a lot in the past and i have to say it is great. Staff are always helpful, coffee is always hot. Plus now all the work is completed it looks a lot better and feels safer.

Helpful?
Thank Lee H
London, United Kingdom
Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I travel daily to my job in London and Stoke station is great I love Stoke And everyone is friendly It's the best thing ever moving to Stoke on Trent. GOOd car park and price x

Helpful?
Thank Maria B
UK
Level Contributor
176 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

It is a gorgeous building and virgin have made some improvements but these really are for ticketing reasons Rear car park is much better and free to collect someone Food offerings are pretty dire Toilets have AtLast been improved Needs brightening up with plants flowers etc bit too lifeless

Helpful?
Thank UkCoco
Newcastle-under-Lyme, United Kingdom
Level Contributor
113 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

Stoke station parking has improved in recent years with an additional car park to the rear, whether it's worth the £9 a day is another matter, however there is always plenty of spaces and it's very convenient! With only a few platforms it's easy to find your way around, the staff are always helpful if not. There's a few coffee... More 

Helpful?
Thank Stephsoontobeough
Stoke-on-Trent, United Kingdom
Level Contributor
68 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed July 13, 2016

The station is fine - fairly clean and pleasant - but don't expect to park very easily if you are dropping someone off or picking up a passenger. There are scarcely more than a handful of short time parking spaces and they're all invariably full. It is a nightmare to park temporarily and whoever planned it like that needs serious... More 

Helpful?
Thank Nick S
Manchester, United Kingdom
Level Contributor
243 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 216 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

Not much there apart from a coffee shop and a vending machine but the staff were helpful. Good customer service and a good bus service from outside the station.

Helpful?
Thank Panda7478
Newcastle-under-Lyme, United Kingdom
Level Contributor
41 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 30, 2016

Brilliant Rail Station with great links to Manchester, Crewe, Derby, Stafford and direct too London. You can get a train too link any station to get you anywhere in the UK and fantastic taxi rank attached.

Helpful?
Thank callingconcepts

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Stoke-on-Trent Railway Station and other visitors
4 questions
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Questions? Get answers from Stoke-on-Trent Railway Station staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?