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Address: Stoke-on-Trent Railway Station Station Road, Stoke-on-Trent ST4 2AA, England
Phone Number: 08457484950
Website

TripAdvisor Reviewer Highlights

Read all 127 reviews
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  • 29
    Excellent
  • 48
    Very good
  • 35
    Average
  • 4
    Poor
  • 6
    Terrible
Dirty.

It's was okay to change over to another train. But other than. That's. Wouldn't. Like to hang. Around

3 of 5 starsReviewed 2 weeks ago
Zoey W
via mobile
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127 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Stoke-on-Trent, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

Absolutely awful that you have to pay £12 to park all day! will be getting a taxi or dropped off in future

Helpful?
Thank sparkle18051986
Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It's was okay to change over to another train. But other than. That's. Wouldn't. Like to hang. Around

Helpful?
Thank Zoey W
Stoke-on-Trent, United Kingdom
Level Contributor
123 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Drop off parking and taxis right next to the station entrance. Large car park across the road. Fee payable. I overran the free parking by 5 minutes (drop off) and was charged £4-00. On this visit the cafe had run out of bacon and sausage so no breakfast sandwich. Station clean. Lots of staff about who were pro-active and helpful... More 

Helpful?
Thank Fiona H
Level Contributor
56 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

There's barriers before the platforms so you have to get a ticket in advance. But not to worry, there's 4 self-service machines (to buy or collect both cash or card), free cash machine and several maned desks. Parking is a bit tricky as there's not many free parking spots but there's a couple of large paid parkings next to the... More 

Helpful?
Thank Georgi V
Stoke-on-Trent, United Kingdom
Level Contributor
52 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 17, 2016 via mobile

We travelled from Stoke station, which was clean and tidy to Blackpool and from the start found the staff to be friendly and helpful The cafe staff were efficient and pleasant and everyone had a smile for the grandchildren despite being very busy so well done Stoke staff maybe some other stations could learn from you !

Helpful?
Thank 123janey10
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

Travelling on a Saturday with a baby and the ticket hall was ram-packed. I queued for my ticket, staff were extremely friendly. Helped me to lift my baby onto the train. Lovely staff

Helpful?
Thank staremma
Stoke-on-Trent, United Kingdom
Level Contributor
42 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 9, 2016 via mobile

I've used this station quite a lot in the past and i have to say it is great. Staff are always helpful, coffee is always hot. Plus now all the work is completed it looks a lot better and feels safer.

Helpful?
Thank Lee H
London, United Kingdom
Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

I travel daily to my job in London and Stoke station is great I love Stoke And everyone is friendly It's the best thing ever moving to Stoke on Trent. GOOd car park and price x

Helpful?
Thank Maria B
UK
Level Contributor
184 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

It is a gorgeous building and virgin have made some improvements but these really are for ticketing reasons Rear car park is much better and free to collect someone Food offerings are pretty dire Toilets have AtLast been improved Needs brightening up with plants flowers etc bit too lifeless

Helpful?
Thank UkCoco
Newcastle-under-Lyme, United Kingdom
Level Contributor
118 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

Stoke station parking has improved in recent years with an additional car park to the rear, whether it's worth the £9 a day is another matter, however there is always plenty of spaces and it's very convenient! With only a few platforms it's easy to find your way around, the staff are always helpful if not. There's a few coffee... More 

Helpful?
Thank Stephsoontobeough

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Stoke-on-Trent Railway Station and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?