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Address: Station Road, Stoke-on-Trent ST4 2AA , England
Phone Number: 08457484950
Website

TripAdvisor Reviewer Highlights

Read all 119 reviews
Visitor rating
  • 27
    Excellent
  • 45
    Very good
  • 34
    Average
  • 4
    Poor
  • 5
    Terrible
Could be stunning

It is a gorgeous building and virgin have made some improvements but these really are for ticketing reasons Rear car park is much better and free to collect someone Food... read more

4 of 5 starsReviewed 1 week ago
UkCoco
,
UK
via mobile
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119 Reviews from our TripAdvisor Community

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Showing 115: English reviews
London, United Kingdom
Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I travel daily to my job in London and Stoke station is great I love Stoke And everyone is friendly It's the best thing ever moving to Stoke on Trent. GOOd car park and price x

Helpful?
Thank Maria B
UK
Level Contributor
168 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It is a gorgeous building and virgin have made some improvements but these really are for ticketing reasons Rear car park is much better and free to collect someone Food offerings are pretty dire Toilets have AtLast been improved Needs brightening up with plants flowers etc bit too lifeless

Helpful?
Thank UkCoco
Newcastle-under-Lyme, United Kingdom
Level Contributor
107 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stoke station parking has improved in recent years with an additional car park to the rear, whether it's worth the £9 a day is another matter, however there is always plenty of spaces and it's very convenient! With only a few platforms it's easy to find your way around, the staff are always helpful if not. There's a few coffee... More 

Helpful?
Thank Stephsoontobeough
Stoke-on-Trent, United Kingdom
Level Contributor
66 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The station is fine - fairly clean and pleasant - but don't expect to park very easily if you are dropping someone off or picking up a passenger. There are scarcely more than a handful of short time parking spaces and they're all invariably full. It is a nightmare to park temporarily and whoever planned it like that needs serious... More 

Helpful?
Thank Nick S
Manchester, United Kingdom
Level Contributor
226 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 205 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Not much there apart from a coffee shop and a vending machine but the staff were helpful. Good customer service and a good bus service from outside the station.

Helpful?
Thank Panda7478
Newcastle-under-Lyme, United Kingdom
Level Contributor
41 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Brilliant Rail Station with great links to Manchester, Crewe, Derby, Stafford and direct too London. You can get a train too link any station to get you anywhere in the UK and fantastic taxi rank attached.

Helpful?
Thank callingconcepts
Stoke-on-Trent, United Kingdom
Level Contributor
43 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Easy to navigate and staff are more than happy to answer any questions, or to help you find out what platform you need.

Helpful?
Thank Riley1993
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Very dated station Polite staff lots of trains run to Manchester regular so cannot complain there is a cafe and a lift to the far platform for wheelchairs or if struggle on stairs

Helpful?
Thank Rachael t
Manchester, United Kingdom
Level Contributor
100 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Average amount of stuff on sale. Not enough fresh produce available though. More fruit would be good! Sockets to charge phone would also be great!

Helpful?
Thank Jonathon M
1 review
1 of 5 stars Reviewed 4 weeks ago

Rude, unhelpful and ignorant staff at the newly installed ticket barriers who can't be bothered to open them when your tickets, purchased only an hour earlier, don't work...Get your act together Virgin trains as this is a poor customer service experience!

Helpful?
Thank Antzela M

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Stoke-on-Trent Railway Station and other visitors
4 questions
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Questions? Get answers from Stoke-on-Trent Railway Station staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?