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Garrick Theatre

393 Reviews
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Garrick Theatre

393 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Janice F wrote a review Oct 2020
Walsall, United Kingdom182 contributions100 helpful votes
We booked tickets for this live screening in the cinema a few weeks ago for last Saturday night. As the box office is only open for a few hours Fridays and Saturdays I decided to ring Friday lunchtime to see if the performance was going ahead and find out how long the running time was for. Because of the reduced hours I was placed in a queue on the phone for around 20-25 minutes. Anyway when I was put through the lady said the screening was still going ahead but she didn't know how long the running time was for. After I finished my phone call and looked at my emails I had received an email from the Garrick reminding me of my booking. Surely, if this had been sent out earlier in the day it would have avoided anyone having to ring up to see if the performance was going ahead. When we arrived at the Garrick there was a social distancing queue and plenty of santiser and when everyone was seated there was only about 15-20 people there. The performance, which was more of a documentary, was very interesting and enjoyable but after around 90 minutes the credits came up, we were surprised to find that was the end and everyone got up and left. Surely this should be reflected in the price of the tickets, because we have been to cinema screenings here before and they have been much longer than this.
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Date of experience: October 2020
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Response from LichfieldGarrick, Public Relations Manager at Garrick Theatre
Responded 4 weeks ago
Hi Janice, thank you for your feedback. It is greatly appreciated to receive feedback on how we are doing during this difficult and unprecedented times! With regards to the pre-show email that you received, this is automatically sent out the day before every show at 12pm, which is the same time all pre-show emails for all shows are sent. We are sorry that you felt this is too late in the day but we have found this to be the most successful time for us with regards to the number of patrons who open the email to access the necessary information. We are also unable to list show timings on this email currently as this is a standard email for all patrons that has to be worded a little differently now due to COVID-19 but this is definitely something we can take on board for future emails. With regards to the length of the performance, we are sorry you felt it was too short. Our ticket pricing for cinema screenings is standardized and showings do differ in length, but we will work to make sure that show lengths are more readily displayed in the future. Thanks again for your feedback, it is greatly appreciated!
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ann h wrote a review Mar 2020
Birmingham, United Kingdom7 contributions8 helpful votes
I urge all to read their terms and conditions along refunds during this stressful period for us all. You will not get a refund if you cannot attend due to recent events. T
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Date of experience: March 2020
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Ms N wrote a review Mar 2020
Staffordshire, United Kingdom1 contribution
As Coronavirus spreads, I hesitated about visiting the theatre, but the reassurance of cleanliness and sanitation in an email sent 2 days before the visit which stated that they were "Working closely with local health authorities and following their guidance" and the statement "Providing hand sanitizer for customers in public areas", I risked it. There were NO hand sanitizers available and when I asked bar staff for some, I was offered a handful of foam from the hand of the member of staff!! I also had to return a drink from a plastic glass with two lipstick stains - the member of staff merely decanted the contents of the glass into another! This did not fit with two other statements "Educating all staff on prevention" and "Emphasising frequent hand washing and sanitisation". In my 60s, I feel threatened by the careless and total disregard for public safety. I have never written an negative review before - but this experience and the threat to my and my family's health have forced my hand and 14 days of self isolation!
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Date of experience: March 2020
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Denaniko wrote a review Mar 2020
London, United Kingdom11 contributions9 helpful votes
The Lichfield Garrick is an excellent local theatre which always shows good plays/films etc. and encourages local participation with productions. There is plenty of parking/pubs and restaurants nearby. My wife and I are regular clients of the theatre and have seen quite a few performances , each have been excellent. Spamalot was brilliant and had us laughing from beginning to end and the latest play , The Cat and canary was a wonderful production with good solid acting from all caste, a good set of famous names which gave a great performance. I would recommend the theatre to one and all. Expect high prices in the bar, but apart from that a great matinee or evening performance awaits.
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Date of experience: March 2020
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PDAL wrote a review Mar 2020
Lichfield, United Kingdom4 contributions2 helpful votes
As locals we visit the Garrick a lot but last night we were so disappointed with the performance. It had a star-studded cast but the dialogue was abyssmal.
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Date of experience: March 2020
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