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Review Highlights
Fascinating

That transportation can now be reviewed on Tripadvisor and it's not as if this is a scenic railway... read more

Reviewed February 24, 2018
plymouth
,
Plymouth, Devon
Trips to Bristol Airport and lots of stop-offs in between

Every half hour peak and hourly off peak. We always use it to go to Bristol airport & you pay child... read more

Reviewed August 1, 2018
Lewis_the_Barman
,
Bath, United Kingdom
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Traveler Overview
  • Excellent57%
  • Very good19%
  • Average11%
  • Poor4%
  • Terrible9%
Travelers talk about
“bristol airport”(27 reviews)
“skyline tour”(2 reviews)
About
The A4 Air Decker service operates 7 days a week, all year round except Christmas Day and New Year's Day, to provide you with the most direct route between Bath and Bristol Airport, also serving Saltford, Keynsham and South Bristol.
Suggested duration: 1-2 hours
Contact
6 North Parade, Bath BA1 1LF, England
Website
+44 1225 444102
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Reviews (62)
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1 - 10 of 56 reviews
Reviewed 2 weeks ago

I arrived 20 minutes early on Thursday 27th September to catch the 0812 from West Town Lane/Bath road to Bristol airport. The 0812 did not arrive, the 0842 also failed to arrive on time and was still indicating a 25 minute wait. Along with others...More

1  Thank Sambasong
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded 1 week ago

Hi, We receive praise on a regular basis on how useful passengers find the service and it's punctuality so we are disappointed to hear of your experience. Unfortunately as you have specified above, on your day of travel a series of unfortunate events resulted in...More

Reviewed August 1, 2018

Every half hour peak and hourly off peak. We always use it to go to Bristol airport & you pay child prices with a wrinkly travel card. We also use it for trips to Keynsham & we don't have to pay.

Thank Lewis_the_Barman
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded August 3, 2018

Thank you for your 5* review! We're glad to hear you are regular users of the service for both Airport and local travel! We hope to see you aboard again!

Reviewed June 19, 2018

I take this service a few times a year. It's never been anything other than mediocre. I always seem to get the same driver, who is possibly the grumpiest man on the planet. My friends and I have a running joke to try and get...More

2  Thank SteeeeeveLondon
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded June 21, 2018

Thank you for your feedback. We're sorry to hear that the Air Decker service wasn't up to your expectation when you travelled. We pride ourselves on good customers service and often receive praise about our drivers so to hear on multiple occasions that you have...More

Reviewed May 28, 2018

This Is an excellent service and one we use regularly both to and from Bristol Airport on on local journeys. Staff are always polite and buses clean and tidy. It also offers good value for money. We find the service reliable dispite it having to...More

1  Thank Saltford_Trippers
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded May 29, 2018

Thank you for your fantastic review! We're delighted to hear you are a regular user of the service and that you feel it offers good value for money. Thank you again for your kind words and we hope to see you aboard again soon!

Reviewed February 24, 2018

That transportation can now be reviewed on Tripadvisor and it's not as if this is a scenic railway or such like. I've used the service quite a few times between Bath and Bristol airport and every time I've wondered if it was the right decision....More

3  Thank plymouth
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded February 25, 2018

Thank you for your review of our Air Decker service. We're glad to hear you will continue to travel with us and look forward to having you aboard again!

Reviewed February 19, 2018

Excellent service, Frequent service including very early in the morning. Easy to buy tickets online but probably not necessary as most people seem to purchase directly on the bus.

1  Thank Fiona W
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded February 19, 2018

Thank you for your fantastic review! We're delighted you are happy with the A4 Air Decker service and we hope you continue to travel with us!

Reviewed January 2, 2018 via mobile

First time I use it and I wouldn't recommend it. If you take this bus don't trust the timetables and allow extra time. On the way from Bath to the airport the bus was quite late. On the way back the bus driver saw me...More

1  Thank Antonio9734
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded January 4, 2018

Thank you for your feedback. We're sorry to hear that your journey wasn't up to expectation when you travelled. We would appreciate it if you could email into us with further details so that we can investigate this fully.

Reviewed December 31, 2017 via mobile

I took the bus at 3am and it arrived right on time. For me the best thing about this service is the customer help; I had various questions that I sent via two emails, both of which were answered immediately and personally, including images of...More

1  Thank davey n
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded January 2, 2018

Thank you for your fantastic review! We're glad to hear we could make your journey a pleasant one. We hope you continue to use the A4 Air Decker Service.

Reviewed December 21, 2017

Got this bus back from the airport and it cost two people £29 from Bristol to Bath single. Would've been better to get a taxi and might have even been cheaper. Guy driving was so so so rude, will 100% choose another travel method when...More

2  Thank L M
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded December 26, 2017

We're sorry to hear that your journey wasn't up to expectation when you travelled. We would appreciate it if you could email in to us so we could get some further information from you.

Reviewed December 9, 2017

Shame it is not more direct with less stops. Don't understand why it stops in Kenysham. Service leaving every 30 mins is good though just wish it was faster.More

Thank MattieB100
Connor F, Marketing Assistant at Air Decker, responded to this reviewResponded December 11, 2017

Thank you for your review. The Air Decker service is primarily for airport passengers travelling to and from Bath and Bristol Airport. However, it does serve as a bus for passengers making local journeys. It is only funded by Bath Bus Company so needs to...More

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Questions & Answers
Ask a question
458clareb
September 24, 2018|
Answer
Response from Connor F | Property representative |
Hi, First tickets are not accepted on board for the journey you have specified. We do not sell return tickets aboard the A4 service. A child single ticket will be £2.00 each way for the journey you have specified (valid... More
0
Votes
udennertruesken
September 10, 2018|
Answer
Response from Connor F | Property representative |
Hi Ulrike! There will be departures at 18:00, 18:30, 19:00, 19:30, 20:00 and then hourly until 00:00. The closest stop to Bath Priory will be Park Lane, Upper Bristol Road. It will only be a 10 minute walk from there. The... More
0
Votes
sophistocat47
August 31, 2018|
Answer
Response from Connor F | Property representative |
Hi, The closest stop to Pulteney House is Terrace Walk which is located just off of North Parade. This is no more than a ten minute walk away. Many Thanks.
0
Votes