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There is a very small sign by the till, which we were not made aware of; even when I expressed concerns over the sizing, and was told I could 'bring the shoes back in and have them stretched'. I brought the shoes back into the shop less than 48 hours (over a weekend) after I had bought them. The bewitching sales patter very quickly turns into a bitter taste in the mouth when you are suddenly told about the NO REFUND policy.…
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Date of experience: October 2019
Helpful
This is my faviourite shoe shop, beautful made shoes in lovely soft leather, great designs and unique look making them special for all occassions. Great boots, shoes and bags. I love them.....
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Date of experience: August 2019
1 Helpful vote
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If your looking for a unique pair of shoes, boots or a bag, this is the must visit shop. The service is 2nd to none, you can try on as many pairs of shoes as you like and find the perfect pair for you. I am very picky about the shoes I wear as I look for the all important comfort as well as something different. What a delight to find a shop that offers both. I have several pairs of Chanii b shoes and bought a pair of white Unicorns in the summer.... what a lovely surprise to find, just before Christmas, a small bag to match. Thank you Chanii b xx…
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Date of experience: December 2018
1 Helpful vote
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