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Crystal Palace

Open Now: 10:00 AM - 10:30 PM
Open today: 10:00 AM - 10:30 PM
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Review Highlights
Who ate all the pies !!

Ate here for lunch a few weeks ago and had a lovely meal so we decided to return . Lovely... read more

Reviewed October 9, 2017
beazers
,
Corsham, United Kingdom
Beautiful old fashioned pub

I love the choice of ale, the candle lit tables (not flickering LEDs) and it's a stone throw from... read more

Reviewed September 27, 2017
SmartDamo
,
Norwich, United Kingdom
via mobile
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  • Excellent30%
  • Very good40%
  • Average11%
  • Poor10%
  • Terrible9%
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About
Near the Roman Baths and Bath Abbey, The Crystal Palace is one of the city’s true gems. Our menu stays true to traditional tastes, with classic English dishes and daily specials. And of course, we’ve a wide range of delectable drinks to wash it all...more
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Hours Today: 10:00 AM - 10:30 PM
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Contact
10-11 Abbey Green | Bath, Bath BA1 1NW, England
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+44 1225 482666
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Reviews (150)
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All reviewslondon pridebar staff were very friendlymulled ciderserved quicklymelt in the mouthcity centrebath abbeyroman baths
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21 - 30 of 146 reviews
Reviewed October 9, 2017

Ate here for lunch a few weeks ago and had a lovely meal so we decided to return . Lovely atmosphere with candles creating a lovely ambience. My wife chose a sumptuous burger and I decided to have the Chicken leek and ham pie on...More

1  Thank beazers
Kim R, General Manager at Crystal Palace, responded to this reviewResponded October 23, 2017

Hi Beazers, Thank you for taking the time to leave us a review. I am sorry to read that you were not informed when you ordered that the pie had changed. I have spoken with my front of house team to ensure this does not...More

Reviewed September 27, 2017 via mobile

I love the choice of ale, the candle lit tables (not flickering LEDs) and it's a stone throw from Bath Abbey and the Ronan Baths and Pump House. Beautiful!

Thank SmartDamo
Kim R, General Manager at Crystal Palace, responded to this reviewResponded October 3, 2017

Hi SmartDamo, Thank you for taking the time to leave us a review. We are so pleased you enjoyed your visit. We look forward to seeing you again soon. Kind Regards Kim

Reviewed September 20, 2017 via mobile

Great place for lunch.. Lovely food, great beers & wine selection. The fish n chips come highly recommend. A must place to visit when in Bath.

Thank annie l
Kim R, General Manager at Crystal Palace, responded to this reviewResponded September 21, 2017

Hi, Annie. Thank you very much for your review, and we are very glad you enjoyed your visit with us. We hope to see you again some time soon! Kind regards, Kim.

Reviewed September 18, 2017

Absolutely loved the food. The wife and kids all loved it. Will be bringing the family back. Well done and keep up the good work

Thank DavidChester85
Kim R, General Manager at Crystal Palace, responded to this reviewResponded October 3, 2017

Hi DavidChester85, Thank you for taking the time to leave us a review and your lovely words. I have passed your comments on to the kitchen team who are thrilled you enjoyed your meals. We look forward to seeing you again soon. Kind Regards Kim

Reviewed September 4, 2017 via mobile

Booked well in advance and seated on a awkward barrel table with armchairs which wasn't exactly practical. Lots of foot traffic going to and fro, starter was very tasty but the main wasn't warm when it finally arrived. Server was lovely but seemed rushed off...More

Thank Spoilsburytoastboy
Kim R, General Manager at Crystal Palace, responded to this reviewResponded September 6, 2017

Thank you for your review. I am sorry that everything was not quite up to standard for you on your last visit: we always strive to give as great a service as we can though, in the centre of Bath as we are, we can...More

Reviewed September 3, 2017

Stopped in here for Lunch and were lucky enough to find a table outside in the lovely courtyard garden, Food was pretty good, the choice of ales was wide. The decor inside is nice and its very cosy with the low level lighting, however on...More

Thank James M
Kim R, General Manager at Crystal Palace, responded to this reviewResponded September 4, 2017

Hi SurreyFamilyof5, Thank you for taking the time to leave us a review. We are so pleased you enjoyed your visit and food. With regards to the team, we have a lot of new starters who are still in training and finding their feet. Hopefully...More

Reviewed September 3, 2017 via mobile

Couldn't quite believe how I was spoken to by one of the staff when went to order a drink at the bar yesterday afternoon while out with a group of friends having just done a run for charity. Seems he wanted to insist that his...More

1  Thank Sapper010
Kim R, General Manager at Crystal Palace, responded to this reviewResponded September 4, 2017

Hi Sapper010, Thank you for taking the time to leave us a review. Please can I ask you to contact me directly on crystalpalace.manager@fullers.co.uk or 01225 482666 so I can discuss the points you have raised and investigate with the team member involved further. I...More

Reviewed August 28, 2017 via mobile

The food was well prepared and tasty presented by a very friendly staff. We sat inside which was quieter than the patio and pleasant. The fish and chips were very tasty accompanied by one of a large selection of beers. Certainly recommend.

Thank Rodney A
Kim R, General Manager at Crystal Palace, responded to this reviewResponded September 3, 2017

Hi Rodney, Thank you for taking the time to leave us a review and your kind words. We are so pleased you enjoyed your visit. We look forward to seeing you again. Kind Regards Kim

Reviewed August 27, 2017

As a resident I visit many pubs in and around Bath. On this visit I got charged a mammoth £2.57 for a bottle of Tonic Water. Other drinks were also dear but only to be expected in the heart of Bath. Customer service skills also...More

1  Thank John L
Kim R, General Manager at Crystal Palace, responded to this reviewResponded September 3, 2017

Hi John, Thank you for taking the time to leave us a review. I am disappointed to read you were unhappy with your last visit. If you would like to discuss the points you have raised further, please contact me direct on crystalpalace.manager@fullers.co.uk or 01225...More

Reviewed August 26, 2017

Ordered 2 beers and 2 gin & tonics. Nearly £23. It's a tourist destination, so they are cashing in. I understand the business ethics, but as a local I feel they are extracting the michael. The manager was happy for his inexperienced bar staff to...More

1  Thank wilf2330
Kim R, General Manager at Crystal Palace, responded to this reviewResponded September 3, 2017

Hi wilj2330, Thank you for taking the time to leave us a review. I am very disappointed to read that you felt my management team were not supportive of the bar team and his customer service was not up to standard. I would really like...More

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