Traveler Overview

4.0 7,692 reviews

Excellent46%
Very good30%
Average15%
Poor6%
Terrible3%

Travelers talk about

“rooftop pool”(2,566 reviews)

“twilight package”(566 reviews)

“flip flops”(349 reviews)

About

Thermae Bath Spa is Britain's only natural thermal Spa and benefits from the warm, mineral-rich waters which the Celts and Romans enjoyed over 2,000 years ago. Located in the heart of the World Heritage city of Bath, Thermae is a remarkable...more

Closed Now

Hours Today: 9:00 AM - 9:30 PM

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Suggested duration: 2-3 hours

As featured in 3 Days in Bath

Contact

Hetling Pump Room Hot Bath Street, Bath BA1 1SJ, England

Website

+44 1225 331234

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Reviews (7,692)

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1 - 10 of 7,459 reviews

NottsHappygirl

Nottingham, United Kingdom

159117

Reviewed 2 days ago via mobile

Relaxing

I booked a package for my partner & I as a 50th birthday treat for him. The roof top pool was lovely and warm and we were very fortunate to visit on a lovely warm sunny day. The rooms in the wellness suite were quite...More

Date of experience: February 2019

Thank NottsHappygirl

MikeDown210

Maldon, United Kingdom

4

Reviewed 2 days ago via mobile

The perfect place to relax

Myself and my wife visited the spa for a 2 hour session followed by a couples massage, everything was perfect and our masseurs Sam and Emma were nothing but amazing, very polite and friendly and made us feel perfectly relaxed. I would definitely recommend booking...More

Date of experience: February 2019

Thank MikeDown210

clairepaulelsie

Willenhall, United Kingdom

134

Reviewed 3 days ago via mobile

Very relaxing!

My partner and I booked a few hours here midweek with treatments each. The spa is very clean and the staff are very friendly. Would definitely visit again and recommend to family and friends.

Date of experience: February 2019

Thank clairepaulelsie

HayreddinUK

Croydon, United Kingdom

2

Reviewed 3 days ago via mobile

Great if you have a treatment otherwise too much queuing

You cannot book the spa hours so the queue is over an hour to get in and they operate 1 in 1 out. Once inside the spa is alright. If you have been to a spa before you may find it a bit basic.

Date of experience: February 2019

Thank HayreddinUK

Michael C

Bristol, United Kingdom

1

Reviewed 3 days ago

It's the little things that let it down

Our expectations were high to be visiting a Spa in Bath for obvious reasons! However we were left disappointed. Myself and my partner had a 'Twilight for 2' voucher which we received as a gift. It entitled us to access to the Spa and a...More

Date of experience: February 2019

Thank Michael C

Thank you for your comments. We are sorry to hear that you were left feeling disappointed by your recent experience at Thermae Bath Spa. We note your feedback with regards to your meal in the Restaurant and have passed this onto our Head Chef. This...More

ennbee662018

Banbury, United Kingdom

32

Reviewed 3 days ago

Very unhelpful staff

My wife and I visited here last year, and had a great time including a massage. As a treat, we decided to pay for our children (23 and 21) to go and have relaxing time. It is a great place, but every time I have...More

Date of experience: March 2018

Thank ennbee662018

Thank you for your feedback. We are sorry to hear that your recent experience with our staff at Thermae Bath Spa left you feeling disappointed. With regards to your experience speaking to our Reservations Team, this is not the kind of customer experience we would...More

F1ossy

Chester, United Kingdom

8459

Reviewed 3 days ago via mobile

Average

Visited for the mid week spa package-couple of hours and a 30 min massage. This was the first time we had been. I’d viewed on line and it looked really amazing. Don’t get me wrong we enjoyed it but it wasn’t quite what we had...More

Date of experience: February 2019

Thank F1ossy

Thank you for feedback. We are sorry to hear that you were left feeling disappointed by your recent visit to Thermae Bath Spa. In regards to our mixed sex changing rooms, due to the limited size of the building, unfortunately we had no choice but...More

orange215

85

Reviewed 4 days ago via mobile

Amazing! One of the best experiences ever!

This was my favourite thing about Bath, and we would both go back just for this!! Highly recommend an evening visit! You don’t feel cold at all! And so therapeutic! Recommend weeknights over weekends! Absolutely amazing!

Date of experience: February 2019

Thank orange215

sallyWYorkshire

6

Reviewed 4 days ago

Romantic visit

Wonderful long weekend in Bath for Valentines. The Spa is a must do in Bath and for good reason. It can get busy but as is the way with popular attractions. Stunning views from the rooftop. Cafe/restaurant is a nice way to break up the...More

Date of experience: February 2019

Thank sallyWYorkshire

emilyl227

Peppard Common, United Kingdom

62

Reviewed 4 days ago via mobile

Mini moon treat

Very kindly got gifted the twilight package by my wife’s work friends. Greeted by friendly staff at reception who explained everything to us, baths were clean and lovely and warm. Rooftop pool is really pretty. Meal could have been better but that’s just my opinion!...More

Date of experience: February 2019

Thank emilyl227

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Questions & Answers

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See all 85 questions

NatashaS995

To use the cross bath do you queue up where you go in to the main spa area and book a slot ? Is it just a pool? Can you order food drink ? Thanks

January 27, 2019|

AnswerShow all 2 answers

Yes go to main desk and book a slot

729graced

So I was just reading up on the comments and someone said if you travel by train with great western you get an extra 2 hours free, is this correct? And if so does this apply if booked with one of the spa packages? Just weighing my options before I book. Thanks in advance

January 23, 2019|

AnswerShow all 2 answers

If you look on the Thermae Spa promotions page it will give you more information

Kathryn B

Hiya, planning a visit at the end of January. When you pay the £40 for the 2 hour session, is that just for the pools, or do you use that time to also go in the wellness suite? 2 hours doesn't seem enough time to do it all!

December 2, 2018|

AnswerShow all 5 answers

Hello, the wellness suite is included in the £40. I think that 2 hours is enough time to visit almost everything. I guess it depends on how long you can stay in the pools/steam rooms. Also extra time is added to your spa... More

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Travel Forum Posts

Sandeep S

London, United Kingdom

Relaxation Weekend (7 Replies)

Hi all, This weekend I'll be visiting the Cotswolds for a getaway with my partner. I've booked a hotel in Tewkesbury which has come to a reasonable price for half board. I've trawled the forum to get ideas on the area and things to do and have got myself in a bit of a tizzy - would be great if you guys could give me some advice. For our weekend away we're looking to spend some time at a spa, driving around country roads, and seeing beautiful sights. Neither of us are huge hikers, and...More

July 31, 2018|

Response fromrogerbrownwarwick|

Thought the Romantic Road was in Germany!

AussieVisi2r

Canberra, Australia

Just a swim???? (1 Reply)

HI, Will be coming to Bath in June (on a road trip). The Roman Baths are the main purpose for the visit. Is there anywhere, other than the Thermae Spa, where you can just have a soak in the water. It looks awesome but expensive! Sorry. I know this must have been asked hundreds of time but I cannot find it. Raina Australia

January 17, 2011|

ConfusedLondon

London

Saturday Afternoon Tea @ the Pump Rooms (1 Reply)

I'm spending a romantic weekend in Bath next weekend with my hubby before the arrival of baby number 2. We have booked spa treatments at the Thermae Spa and afterwards I'd like to go for a proper afternoon tea. My research suggests that the Pump Rooms would be our best bet as it's good and close to the spa. However I'm slightly concerned that we won't get a table and have to queue for ages which I don't really fancy as I'm 7 months pregnant. Could someone tell me how long the queue is likely...More

January 23, 2012|

Response fromsueduncBATH|

I don't think it should be too bad. You are more likely to find that you are waiting for service as opposed to getting a seat. Don't confuse the Pump Room entrance with the (almost certain) queue for the Roman Baths. if you do find a queue, then there are a few tea rooms close by in the direction of Abbey Green.

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