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Champneys Town and City Spa - CLOSED

Review Highlights
Hard sell of products marred experience

I had an elemis spa ritual package... which I paid for with gift vouchers. If I had forked out... read more

Reviewed August 23, 2013
Jo L
Liverpool, United Kingdom
Bit expensive

We booked an express manicure here which is a 25min manicure. The girls seemed lovely and friendly... read more

Reviewed June 5, 2013
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Traveler Overview
  • Excellent11%
  • Very good22%
  • Average22%
  • Poor11%
  • Terrible34%
Aug 14, 2014
Apr 23, 2014
“will not give a refund. Disgusted!”
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20 New Bond Street, Bath BA1 1BA, England
+44 1225 420500
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Reviews (9)
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Reviewed August 14, 2014

My sister bought me a £200 Champney voucher from the Bath shop last September for my 70th birthday. I went to start using it earlier this year only to find the shop had closed! The local Bath paper had reported that the shop closed at...More

Date of experience: March 2014
6  Thank Puttles
Reviewed April 23, 2014

My mother paid for a voucher from the Bath Champneys on the 20th of March for me to use as I said I would like a manicure for my birthday. on the 31st March, the Bath branch closed suddenly. My mother has been trying to...More

Date of experience: April 2014
4  Thank Noddy66
Reviewed April 10, 2014

Champneys a well renown name you would have thought. However today their reputation is in the dirt. My fiancee paid a deposit for treatments before our wedding tomorrow. She arrived in Bath to find that it closed down. I understand that things like this happen...More

Date of experience: April 2014
4  Thank andyandkathm
Reviewed August 23, 2013

I had an elemis spa ritual package... which I paid for with gift vouchers. If I had forked out £100 of my own hard earned cash I would have felt a bit miffed. Firstly it was a 3 flight hike up some very steep stairs...More

Date of experience: August 2013
4  Thank Jo L
Reviewed June 5, 2013

We booked an express manicure here which is a 25min manicure. The girls seemed lovely and friendly and the place itself had a nice atmosphere. But the girl doing my nails asked me if I would like my nails tidied up.. if you saw my...More

Date of experience: May 2013
2  Thank blueDmx
Reviewed May 26, 2013

A group of us had booked in for manicures and we had a great experience. I booked it all through email and communication was brilliant. We were all pleased with our nails and the staff were lovely. As we left we were all given goodie...More

Date of experience: May 2013
Thank bextrils
Reviewed July 12, 2012

pedicure areal treat here - bit shop like rather than salon at times.. staff lovely

Date of experience: June 2012
Thank Jude602
Reviewed February 28, 2012

Arrived 10 mins. early for appointment so decided to go into the shop . Receptionist saw me there and continued her phone conversation , maybe it was business , so i waited .Didnt stop talking ...so decided to go look around at other shops.Arrived on...More

Date of experience: February 2012
3  Thank Annettew56
Reviewed September 9, 2009

I have just been to Bath for the weekend and found that there is now a Champneys spa there. What a result! Me and my friends had some amazing treatments - I would recommend going for the hour massage for £50. Loads of offers there...More

1  Thank pocahontas5
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