The Silver Shop of Bath

The Silver Shop of Bath: Hours, Address, The Silver Shop of Bath Reviews: 5/5

The Silver Shop of Bath
5
Speciality & Gift Shops
9:30 AM - 5:30 PM
Monday
9:30 AM - 5:30 PM
Tuesday
9:30 AM - 5:30 PM
Wednesday
9:30 AM - 5:30 PM
Thursday
9:30 AM - 5:30 PM
Friday
9:30 AM - 5:30 PM
Saturday
9:30 AM - 5:30 PM
About
Established in 1952, a family-run independent shop specialising in silver jewellery & unusual gifts. With Bath's largest collection of silver jewellery and a host of gift ideas, all set in a welcoming & relaxed atmosphere, visitors to the city really should call in at The Silver Shop. It's one of the city's longest-running shops, and one of the most popular shops for Bath's locals too.
Suggested duration
< 1 hour
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5.0
73 reviews
Excellent
73
Very good
0
Average
0
Poor
0
Terrible
0

sue Z
5 contributions
Well worth a visit
Nov 2021
There are lots of places in Bath selling jewellery but you should really make an effort to go to this one. It has lots of items as well as silver at very reasonable prices and the staff are very nice and helpful. Glad I insisted to my friends that we went there.
Written November 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much indeed for this Sue. We have been a little short-staffed, so I am really pleased that it hasn't affected your visit to our shop. It makes a great difference to us to read nice words written about us and so thank you very much for taking the time. I hope that you come again next time you and your friends are here.
Written November 23, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Aaaassarrrrrre
2 contributions
Amazing friendly service
Oct 2021 • Couples
Would like to say I was massively impressed with guy and Peter who between them repaired, polished and returned via post my favourite daisy necklace purchased from their shop many years ago. I didn’t entrust repair to my local jeweller and the team at the silver shop were happy to help.

I felt I’d had that personal touch some business don’t provide, with handwritten postcards and friendly emails letting me know what was going on.

Finally was amazed when this was all carried out without any cost incurred!

I recently purchased daisy earrings which I love ❤️ and also a pretty silver locket and chain for my daughters birthday.

Love your shop and the amazing customer service provided.

Kay
Written October 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kay - a somewhat delayed response to you to say thank you very much indeed for your very kind words about us. I am sorry it has taken so long to reply - we have been a bit short staffed and rather frantic recently. You are extremely kind in what you write and it was a complete pleasure to fix. Thanks for your support of our shop, and again for such a lovely review. We hope to see you again.
Written November 23, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mike P
Bath, UK14 contributions
Extremely Happy
Oct 2021
I needed a spot weld on my wife's necklace pendant. I phoned a few shops in Bath and ended up choosing The Silver Shop in Bath. They completed the work needed in one day to a very high standard and at a very reasonable price. As 'we' are a silver couple I would go back to The Silver Shop for any future work that is needed. A1 for Customer Service, efficiency and standard of work - thank you.
Written October 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike - thank you so much for your review. It was very kind of you to take the time to leave this for us and hugely appreciated. Please forgive the delay in thanking you - it's been a rather frantic few weeks here! It was a pleasure to fix the pendant - and quite an unusual piece, which is always interesting and rewarding to work on. Thank you again.
Written November 23, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

_amanda_appleyard
Bath, UK4 contributions
Perfect customer service
Jul 2021 • Solo
Yet again above and beyond service from the Silver Gift Shop Bath when an original charm was broken from bangle an almost identical charm was found. Nothing was to much excellent customer service.
Written August 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Amanda - thank you. As always you are such a kind and loyal customer, and we hugely appreciate your and Rob's support of our shop. I had meant to reply ages ago to you and say thank you for the review, so please forgive me, but safe to say, we were extremely grateful. Hope to see you soon.
Written November 23, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lydia V
Wolverhampton, UK366 contributions
Amazing Quality
Jun 2021 • Friends
Was very surprised to the wide variety of product the silver shop provides. Heard about this quaint shop from a map stating it was very unique. Visited here and was overwhelmed with the choices and was happy to have found a great product to remember my time explore the City of Bath.

Recommend to all jewellery lovers out there to visit this fabulous shop!
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lydia - thank you so much of your lovely review of our shop. It was extremely kind of you and reviews make a huge difference to us in all sorts of ways - not least in making us smile. So thank you very much. I am so sorry not to have responded to you sooner, but nonetheless, we were and are very grateful for your kind words.
Written November 23, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ruth T
Bath, UK11 contributions
For silver jewellery repairs, look no further!
Jun 2021
If you have silver jewellery to repair, go straight to The Silver Shop! Excellent, quick turnaround at very reasonable prices - with jewellery returned beautifully repaired and polished!
Written June 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you Ruth for such generous words and taking the time to leave such a nice review for us. Many many thanks to you and we are thrilled that you were pleased. Thank you
Written July 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Harley L
2 contributions
Replaced bracelet
Jun 2021 • Solo
I bought a beautiful Pearl bracelet from this shop a month ago, the bracelet broke and I went in to speak to them today about it. A lovely lady helped me and replaced my bracelet straight away and was absolutely amazing. Thank you so much for your amazing service. Highly recommend this business, amazing customer service and absolutely beautiful silver jewellery. Thank you again for understanding and being so so so brilliant
Written June 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much indeed for taking the time to review us Harley and apologies for the delay in acknowledging you - it didn't go unnoticed and these reviews make a huge difference and we are very grateful. I am glad that we were able to help out and thank you again very much for using us and leaving this review.
Written July 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

JacintaJayne60
5 contributions
Beautiful little shop.
May 2021 • Friends
Over the past 10 years I have purchased some beautifully different rings from this gorgeous shop.
Having bought a ring in December 2020, tried it on in shop, got home only to find it too loose. Lockdown meant a await until a return visit was possible. The ring was for my daughters 30th birthday. Lizzie served me, she was lovely & sorted sizing & even pushed the alteration through within the week & delivered it personally. Can’t thank her enough.
I also bought a 2nd ring! I will return .
Written May 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
A very big thank you to you for such lovely words. This was a real boost for us to read and was shared with the team. Lizzie is a such an asset to our business here and so often goes the extra mile, so thank you for that feedback which I have passed on. Thank you for supporting us over the years and also for taking the time to leave this really kind review.
Written May 17, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ruth C
1 contribution
Great customer service
Apr 2021
Excellent customer service when I was shopping online for a gift for a friends new baby. I called to ask if they did engravings onto photo frames and the gentleman who took my call was so knowledgeable about their range and gave me fantastic recommendations on where to place as well as styles. He even sent me photos of the engraving before posting it which was really helpful. My order was done the same day and arrived next day safely packaged and lovingly gift wrapped.

A great independent shop that I can't wait to visit in person next time I'm in Bath. Thank you Guy for the great service.

Ruth
Written April 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you Ruth - it was a pleasure to do and I am pleased it got there so quickly. It is early days for us with the engraving, so it was great for us to do the work on it. Your review was much appreciated by us though and hopefully you will pop in again next time.
Written May 4, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lucy Dean
1 contribution
Top customer service
Jan 2021 • Solo
My boyfriend brought me a beautiful bracelet from the silver shop for Christmas but was a little too small for my wrist. I drop it off to get altered the day we went into lockdown 3.0, I emailed to see what would happen about picking it up now the shop was closed with the new restrictions and Guy got back to me the following morning via email about dropping it off to my house. The same evening it was posted through my letter box with a note incase it still didn’t fit.
The bracelet now fits perfectly and the customer service was excellent and I can’t wait to do in and pick out some more pieces when the lockdown is lifted. Would 100% recommend and the jewellery is so beautiful as well.
Written January 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lucy, thank you so much for the lovely review and for spending the time leaving it for us. It was a pleasure to help out and get it back to you, so you could enjoy wearing it again. Truly a pleasure to do and you were lovely throughout, which makes it even nicer for us too! Thank you again
Written January 9, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about The Silver Shop of Bath

The Silver Shop of Bath is open:
  • Mon - Sat 9:30 AM - 5:30 PM


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