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Overton Grange Hotel Spa & Pool

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Address: Overton Road, Ludlow SY8 4AD, England
Phone Number: +44 1584 873500
Website
Description:

14 Bedrooms Country Hotel & Restaurant.

Conference

Weddings

Private...

14 Bedrooms Country Hotel & Restaurant.

Conference

Weddings

Private Functions

Meetings

Group Booking

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TripAdvisor Reviewer Highlights

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    Terrible
unbelievably poor customer service

Paid for three months membership of the spa so I could swim 3/4 times per week at leisure in lovely surroundings. As the days went by the pool got colder and colder. The shower... read more

2 of 5 starsReviewed May 21, 2014
LAW1955
,
Ludlow, United Kingdom
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5 Reviews from our TripAdvisor Community

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Showing 5: English reviews
Mold, United Kingdom
Level Contributor
19 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 26, 2016

Booked a 3 night stay, Thur. 14th, Frid. 15th & Sat. 16th July Dinner, B&B. The hotel was a very nice an old private house made into an hotel in lovely grounds. The reception rooms & bedrooms where sizeable and well appointed in keeping with a period house. There is a very nice indoor pool & sauna. We booked here... More 

Helpful?
Thank Barry C
OvertonGrange, Manager at Overton Grange Hotel Spa & Pool, responded to this review

Thank you for your comments. We are delighted that you found the Hotel location and surrounding, and pool & sauna to your liking. We cater for numerous in-house and outside functions which may require the attendance of our staff on site, hence the occasional inconvenience of being unable to cater for guests, also the option is given to dine at... More 

Worcester, United Kingdom
Level Contributor
11 reviews
4 of 5 stars Reviewed May 26, 2015

Stayed at the Overton hotel 23rd May, checked in quickly and easily, Valius the receptionist helped with the luggage from the car the our room, a very clean twin room, beautiful bathroom and the décor was lovely, the view was spectacular. Had coffee in the lounge then a quick visit to the indoor pool, only me and my mom so... More 

Helpful?
Thank Dawn A
Farlow, null, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 15, 2014

The following event happened mid july. Despite raising the issue on the day plus the following day and then in writing Nothing has been addressed AT ALL. VERY disappointed here is the gist of what happened Mid July myself and two friends visited the establishment, Overton Grange, in hope for a relaxing swim and lunch/refreshments afterwards. Initial impression was fantastic... More 

Helpful?
11 Thank 307Thomas
Ludlow, United Kingdom
Level Contributor
57 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed May 21, 2014

Paid for three months membership of the spa so I could swim 3/4 times per week at leisure in lovely surroundings. As the days went by the pool got colder and colder. The shower was cold at times and once didn't work at all. Staff informed us there was a problem and it was to be fixed. After a week,... More 

Helpful?
10 Thank LAW1955
shropshire
1 review
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 11, 2010

we booked for a hen party, we found the facilities to be disapointing, pool cold, no towels offered, lack of seating around the pool, no lights in the changing area, treatments offered were rushed and not relaxing. No drinks available after massage treatments or in the spa ! area.; when aproached manager of hotel to discuss our disapointment ,rfound to... More 

Helpful?
13 Thank jazznjet
OvertonGrange, Manager at Overton Grange Hotel Spa & Pool, responded to this review

The Hotel offers Spa facilities to Guests and Non-Residents, and to small group not exceeding 8 guests and by appointment only. On this occasion, the group consisted of 14 ladies and all were provided with complimentary Bath Robes and complimenaty access to the Pool and Sauna, with basic treatments being available in turn and lunch included at a very competitive... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?