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Last time I was on a British train was in the 1960's, at the end of the stream era, when stations were usually fairly messy, dirty places, withn staff who were a bunch of jobsworths. We ran stopped at Reading to change trains for Plymouth on our UK holiday from overseas,. What a change, a beautifully functioning facility, clean and tidy, well sign directed...but we did't need to bother with that. As soon as we stepped off the train, a young staffer asked us whether he could help us with our luggage, up ,and over the lift system, to the other platform. What a legend, he must have thought we were really old!!!! Nice lad,. Well done the Rail service, it makes it a pleasure to travel on the train network.…
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Date of experience: August 2019
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The station was very clean and tidy. The staff were very helpful as always. The train indicator told us everything we needed. The shops on the concourse suited our needs.
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Date of experience: March 2020
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We changed trains on our way back to Oxford from Cardiff. Station is bigger, better, and more organised, though it looks as if trains to Paddington now have fewer seats
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Date of experience: March 2020
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Arrived at Reading Station and found it to be a modern building Clean and well signed A nice, safe place to wait 45 minutes for our onward train
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Date of experience: March 2020
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+1
If only more railways stations were as elegant and user-friendly as this one. Love the curved roof design and the incredibly long escalators up to the platforms from the entrance near the car park. It has a real feeling of space, which is sadly lacking in most busy stations like this one. Very impressive.…
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Date of experience: February 2020
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