Westgate Oxford
Westgate Oxford
3.5
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
11:00 AM - 5:00 PM
About
Relaxing and buzzing, intellectual and hedonistic, stylish and comforting, Westgate Oxford will deliver a game changing experience set to reinvent the city of Oxford as the ultimate retail and lifestyle destination. With 800 000 sq. ft. of prestigious global brands, inventive and eclectic restaurants and cafes, a five screen boutique cinema and sophisticated rooftop bars and dining, Westgate Oxford will excite and delight. Expect bold and daring architecture meets innovative design and technology. Arresting rooftop views of the Oxford city skyline create an exceptional, inspirational destination like no other.
Duration: More than 3 hours
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  • Sanka1 🇱🇰🇬🇧
    Bicester, United Kingdom5,865 contributions
    4.0 of 5 bubbles
    Well planned shopping centre
    We have visited Westgate Oxford numerous times but this is the first time I thought of reviewing the centre. The main attraction ti the shopping centre is the vast number of stores and the ease of parking as it's a hassle finding parking in Oxford. Better yet they have around 50 EV parking spots as well which make it so convenient. However, I'd say the parking charges are over the top as it's more expensive than parking at shopping centres in Lonodn. The spacious layout makes navigation easy although it's unavoidable to bump into people at peak hours. The top floor is full of various restaurants catering various cuisines. The cinema complex provides entertainment options for all ages. The center's cleanliness and well-maintained facilities add to the overall positive impression. Despite this, Westgate remains a bustling hub for retail therapy and leisure activities, making it a must-visit destination in Oxford.
    Visited August 2023
    Traveled as a couple
    Written August 6, 2023
  • Keith N
    11 contributions
    3.0 of 5 bubbles
    Disappointed
    A struggle getting to the car park due to road closures and road blocks throughout Oxford creating endless traffic jams and delays. On arrival there was plenty of parking regardless of many (empty) EV charging points and the cost of parking was excessive compared to other shopping centres within easy reach (Swindon, High Wycombe, Reading) The Westgate centre itself was light and airy although there appeared to be a few vacant premises that gave the impression of decline considering the few years it has been open. Located on the fringe of Oxford city centre which also has many vacant premises other than restaurants, coffee shops, and souvenirs, of which there are plenty as you dodge the busses and cyclists on the road outside the Westgate. The Westgate shops (other than a nice size Primark) I found expensive, and although the footfall within the Westgate appeared to be busy, the actual shops were relatively empty. We then joined the traffic in the fight to leave Oxford and it's crazy transport policy's.
    Visited August 2023
    Written August 25, 2023
  • Trip traveler
    Cotswolds, United Kingdom49 contributions
    4.0 of 5 bubbles
    Great shopping but slow time as parking is a nightmare
    Large range of shops, cheap to expensive. John Lewis is a treat. Allow plenty of time as parking queue and space is horrendous. Non electric car in electric spaces which is irritating if you need to charge.
    Visited July 2023
    Traveled with family
    Written August 31, 2023
  • Bunny_King
    Bracknell, United Kingdom1,410 contributions
    3.0 of 5 bubbles
    Nice shops but expect to pay full price and parking is dear
    Big sprawling shopping centre linked to the town centre. We went from approximately 1000 to 1700 and the parking was £13. This wouldn't be a problem if you got reasonable sales/discounts from the shops (we are probably spoilt as we normally go to outlet centres), but everything is full price pretty much. Despite that the place is throbbing with activity.
    Visited March 2024
    Traveled as a couple
    Written March 23, 2024
  • DB83
    13 contributions
    5.0 of 5 bubbles
    Good job
    Personally love it. Great shops for fashion and food. Tech and accessories too. The partial open plan is great. Bright and airy. Parking facility is good and reasonably priced.
    Visited March 2024
    Traveled with family
    Written March 29, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles340 reviews
Excellent
94
Very good
113
Average
55
Poor
40
Terrible
38

eddie512017
4 contributions
2.0 of 5 bubbles
Sep 2020
Westgate Oxford is one of the few shopping areas in the city with cover for those rainy days. Everything is pleasant and there is a reasonable selection of shops which include Hotel Chocolat, Uniqlo, Primark, Next, Sainsburys, Lush, Smiggle,

However, beware of the misleading parking charges information provided in the website and paying machine terminals. It gives the impression of a progressive fee structure but in actual fact the minimum charge will be £7. In my case, as the stay was less than 2 hours (Wednesday, before 5pm), I was expecting the fee to be £4. However, the fee was £7, which is probably the minimum at Westgate Oxford. Displaying misleading information is a very poor attitude from the Westgate Oxford toward their visitors.
Written September 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coxy
Oxford, UK11 contributions
1.0 of 5 bubbles
Feb 2020 • Family
Been to Westgate a few times now since the big upgrade from the Old Westgate Shopping Centre. Even though there are a lot more shops and in general a grander place to shop I have been unimpressed with the place. It is too open and gets really cold so not a very pleasant shopping experience. When walking through the place all staff are dressed in complete winter gear, hats, scarves and gloves which I do not blame them. Will only go Westgate if I absolutely have to but I would rather travel from Oxford to Banbury to use Primark or Bicester for Superdry and I would rather travel to somewhere like Reading to an indoors shopping centre.

Westgate has a big underground car park which is actually cheaper than some of the Car Parks around Oxford so is worth using this whether you are shopping in Westgate or popping into Oxford itself.

I will go in the summer to see if the shopping experience is better and will update my review once I have.
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mary Mariana Spencer
United Kingdom485 contributions
5.0 of 5 bubbles
May 2021 • Couples
This shopping centre is well located, many shops, cafes, safe car park. It’s endowed with green plants and feels very natural. My special spot was ‘Mowgli’ selling Indian street food. We enjoyed the food and this is at the top floor. It’s better to book the restaurants online as we had a bad experience walking in.
The manager told us there was no availability but we went out and checked online and found space in 30 minutes and booked. Better to have an informed manager at the entrance the lady clearly didn’t even bother to check for us, she simply told us there is nothing so we thought something was wrong we went and checked online as an F&B manager at The Macdonald Bear recommended it to us.
That said the mall has Very clean wash rooms, wheel chair accessible. Try and pass by while in Oxford. Shops include among many: John Lewis, Tedbaker, Molton Brown, etc... Indian restaurants Mowgli, Cinnamon kitchen to hint but a few... go and check it out.
Written May 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are pleased to hear you enjoyed your recent visit to the Westgate! Thank you for taking the time to leave us a review, as we really value all types of feedback to help improve the services we offer. We will forward your feedback to the relevant departments, and look forward to welcoming you back soon!
Written May 28, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Patrick H
Oxford, UK23 contributions
1.0 of 5 bubbles
Apr 2021 • Family
Nice visit marred by rip off parking charges. I accept parking is expensive in Oxford due to its idiotic council, however the Westgate go one further by shoddily charging an extra evening rate no matter how little the stay encroaches on the period.

Leaves a bad taste in the mouth.
Written May 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janet G
Oxford, UK24 contributions
5.0 of 5 bubbles
Jan 2020
I don't come into Oxford that often but when I do I enjoy the new westgate shopping mall. It offers a variety of eating places which will suit all tastes along with all the big name shops under one roof.
Take the park and ride into Oxford which drops you just outside the shopping mall.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rach
Salisbury, UK19 contributions
5.0 of 5 bubbles
Oct 2020
I love the layout of Westgate. It's easy to walk around, even with social distancing measures in place, and feels very bright and spacious while keeping you out of the rain.
The range of stores is fantastic. There's something for everyone here, with great quality brands like Reiss, Hobbs, Phase Eight and Ted Baker. There's even a Flannels on the ground floor, as well as all your standard high-street stores like H&M, Next, Mango and Urban Outfitters. All standing in the shadow of the well stocked John Lewis to provide you with great fashion and homeware pieces.
Makeup lovers will enjoy the dedicated stores of Bobbi Brown, Too Faced and Mac, while chocolate lovers will find themselves spoilt for choice with Hotel Chocolat, Godiva and Coco Chemistry.
There's a wide selection of good restaurants and cafes dotted around the centre, and overtaking the roof terrace, which also provides a beautiful rooftop view of the city of spires. The perfect way to end a romantic meal after a day of retail therapy!
Centrally located, giving you ample opportunity to explore further, venturing out into the streets of Oxford, Westgate is THE place to come for a day out!
Written October 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AMBLBHBW
140 contributions
5.0 of 5 bubbles
Aug 2021
Excellent shopping. The roof top terrace restaurants were all card only with no cash payments. The Itsu sushi eateries were also card only. It seems Oxford city centre wishes to become a cashless zone with all payments to be made by card. We did not find one ATM during our stay that was working. Even the ATM at Sainsbury's was out of order. We prefer cash payments when travelling as it's easier to monitor spending, what we're carrying is ok to spend without having to re-check balances at ATMs, especially those not working.
Written August 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Damien F
London, UK3 contributions
1.0 of 5 bubbles
Oct 2020 • Couples
I was charged £21 for 5 hours of parking, which is an actual joke. Then when I asked someone for help or to resolve this issue, I was rudely spoken to by the staff working their, will never be back unless this issue is resolved. Never been so shocked to the amount I had to pay for a 5 hour stay!!
Written October 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tim M
1 contribution
2.0 of 5 bubbles
Oct 2021 • Couples
The reason I am leaving two instead of one is because the Westgate centre is very modern, clean and efficiently run with great amenities.
It has all the up-to-date customer relation requirements and is a great cosmopolitan hub with a great multi-cultural background. In one word: Flawless.

But...

On Saturday the 9th, my wife and I decided to have something to eat. I fancied a classy burger joint but my wife was drawn to the 'Steak Sandwich' at a place called Plant And Grill which we clocked upon arriving.

Instantly, upon entering we should have departed and with the power of hindsight, we should definitely had left.

We were greeted by two sales assistants that were very pleasant and eager to help.
At first, I thought that this was a good choice on my wife's part but then I saw two girls, in the open kitchen at the back. I witnessed, what appeared to be a love affair, one groping the other in a flirtatious manner. Not a good first impression and not at all professional.

As stated in my previous paragraph, my wife and I entered the establishment already decided on which food product to order.
My wife saw the digital photo of the menu and she then, at this point, decided to change her mind. No criticism to the particular dish, it just was not her cup of tea.
My wife, instead, decided to go towards another option. Unfortunately she was not stuck for choice as the only other meat alternative was the 'Chicken Wrap'.
My wife, not being too fond of poultry, had decided to decline this second meat option.
The rest of the menu was comprised of vegan dishes.
Fairplay that they are climatised to the new wave of vegan munchers but there was no substantial, extensive menu for us 'carnivores'

Not up to the standard of the entirety of the place.

Sort it.
Written October 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning timmR1095VA, Thank you for reaching out. We're sorry you didn't have a great experience visiting Plant & Grills - we will make sure your comments are forwarded to the appropriate team at the store. Kind regards, The Westgate Team
Written October 11, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Keith N
11 contributions
3.0 of 5 bubbles
Aug 2023
A struggle getting to the car park due to road closures and road blocks throughout Oxford creating endless traffic jams and delays. On arrival there was plenty of parking regardless of many (empty) EV charging points and the cost of parking was excessive compared to other shopping centres within easy reach (Swindon, High Wycombe, Reading) The Westgate centre itself was light and airy although there appeared to be a few vacant premises that gave the impression of decline considering the few years it has been open. Located on the fringe of Oxford city centre which also has many vacant premises other than restaurants, coffee shops, and souvenirs, of which there are plenty as you dodge the busses and cyclists on the road outside the Westgate. The Westgate shops (other than a nice size Primark) I found expensive, and although the footfall within the Westgate appeared to be busy, the actual shops were relatively empty. We then joined the traffic in the fight to leave Oxford and it's crazy transport policy's.
Written August 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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