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Royal Cars Oxford

Unit 1 Isis Business Centre Pony Road, Oxford OX4 2RD, England
+44 1865 777333
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Be aware of online

Booked a return journey, based on internet prices given. Turns out it was 30% more expensive, the... read more

Reviewed 3 weeks ago
Ches178
,
Reading, United Kingdom
via mobile
Amazing service

We ordered a Royal Cars taxi while staying in Oxford and we decided to book another taxi for the... read more

Reviewed 4 weeks ago
KarinaKsenia
,
Moscow, Russia
via mobile
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Royal cars are situated in the famous university city of Oxford. A family run business since 1991, securing major contracts it is now recognized as Oxford’s largest private hire service. Royal Cars was initially founded with a modest fleet of just 4 cars which has grown to a wide range including all vehicle types to meet the needs of our customers in Oxford. We now have of over 200 vehicles consisting of MPV’S, estates, saloon, executive, and VIP vehicles. We accept all types of work, from local runs; airport transfers, long distance pickups and drops, and occasionally have crossed the channel! All our drivers are CRB (criminal record bureau) checked, and have undergone a medical examination before being licensed by Oxford City Council.
  • Excellent53%
  • Very good5%
  • Average2%
  • Poor5%
  • Terrible35%
Nov 19, 2017
“ok if you're not in a hurry”
3 weeks ago
“Be aware of online”
Suggested Duration: < 1 hour
LOCATION
Unit 1 Isis Business Centre Pony Road, Oxford OX4 2RD, England
CONTACT
Website
+44 1865 777333
Top Selling Tours & Activities in and around Oxford
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1 - 10 of 36 reviews

Reviewed 3 weeks ago via mobile

Booked a return journey, based on internet prices given. Turns out it was 30% more expensive, the only prices were wrong. Why on earth would you have online pricing you can commit to and confirm that are incorrect. I entered addresses, people number, time and...More

1  Thank Ches178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We ordered a Royal Cars taxi while staying in Oxford and we decided to book another taxi for the following day to go to London. The taxi driver ordered it for us, we didn’t speak with an operator. The price was £140 (all included). The...More

1  Thank KarinaKsenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Restaurant ordered Royal car taxi - their choice. Short journey £3.20 on meter expected to pay usual minimum of £5 - not this time as driver demand £6 (20% increase) on basis waiting time (1min after he arrived I was in Taxi!) then when challenged...More

Thank Wine4Prof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozz_Khan, Manager at Royal Cars Oxford, responded to this reviewResponded 4 weeks ago

Hi , We apologise for the service you received, if you can email your journey details to feedback@royal-cars.com we can investigate this matter and prevent it from happening in the future. Thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 4 weeks ago

I booked Royal Cars Oxford for the an outward and return journey to Blenheim Castle. Both cab rides where great, especially the return journey. The cab driver Kudrat really had every right to leave us behind, we were nearly +30minutes late arriving at the pick...More

Thank OutnaboutSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal-Cars-Oxford, Public Relations Manager at Royal Cars Oxford, responded to this reviewResponded 4 weeks ago

Thanks for your wonderful feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2018 via mobile

I booked our taxi from a concert back to my accommodation, I firstly received a text confirming that I booked my taxi and then a phone call that day advising me that there were a lot of people going in my direction and asked if...More

1  Thank mrselphillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal-Cars-Oxford, Public Relations Manager at Royal Cars Oxford, responded to this reviewResponded 4 weeks ago

Thanks for brilliant review :-)

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Reviewed June 13, 2018 via mobile

I booked a return cab journey from my accommodation to a concert I was attending at Blenheim Palace online. I received a booking reference number with price. I called the day before to confirm the journey and was told that the price was now double....More

Thank morrisk5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozz_Khan, Manager at Royal Cars Oxford, responded to this reviewResponded June 14, 2018

Hi I am really sorry to hear about your experience, i am utterly shocked that our staff member spoke to you in this manner. We would really appreciate it if you were able to send us your booking details along with your number so that...More

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Reviewed May 26, 2018 via mobile

Incompetent driver, had no idea where he was going. We were collected from oxford parkway needed to get to Long Hanborough. We went via Wootten and coombe then when we refused to pay the £30 he had quoted and gave him £20 he called the...More

1  Thank Thompson732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal-Cars-Oxford, Public Relations Manager at Royal Cars Oxford, responded to this reviewResponded 4 weeks ago

We Apologise for the service received and would like to investigate it, can you email us at feedback@royal-cars.com with booking details. Thanks for the feedback

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2018

Many thanks to both drivers who patiently catered for my mother and her walking aid in Oxford last Sunday! Booking was easy - under 30 seconds. Drivers arrived as and when expected.

Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal-Cars-Oxford, Public Relations Manager at Royal Cars Oxford, responded to this reviewResponded 4 weeks ago

Thanks for the feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2018

Just returned from a weekend in Oxford. Booked this company on the net to take us from our hotel about 6 miles out to a theatre in the centre. If was easy to book on line. No up front payment or deposit required. Was a...More

Thank 572stephenjamesc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal-Cars-Oxford, Public Relations Manager at Royal Cars Oxford, responded to this reviewResponded 4 weeks ago
Google Translation

Excellent :-)

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Reviewed March 17, 2018 via mobile

I'm afraid we won't be using Royal Cars again. We ordered a mini bus for 9 people to go from Appleton to Oxford at 7.15pm. A for seater taxi turned up saying the minibus was on its way. So four people went, the fare £15....More

Thank Niki Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozz_Khan, Manager at Royal Cars Oxford, responded to this reviewResponded March 19, 2018

Hi Niki I'm really sorry to hear about your experience, can you please email us at feedback@royal-cars.com and we will do our very best to resolve your complaint. Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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