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Laser Kombat Oxford

Grenoble Road, Oxford OX4 4XP, England
+44 1865 788380
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Review Highlights
Disappointing

Surly, disinterested staff. The guns are falling apart and most have some fault; no sound... read more

Reviewed 4 days ago
Andrew S
Amazing customer service and great for young kids

We have been here before and had a great time so as a family decided on another visit, but this... read more

Reviewed 1 week ago
camb1981
,
Cambridgeshire, United Kingdom
via mobile
Read all 126 reviews
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Overview
  • Excellent76%
  • Very good15%
  • Average3%
  • Poor2%
  • Terrible4%
Travelers talk about
“birthday party” (36 reviews)
“great fun” (21 reviews)
Open Now
All hours
Hours Today: 10:00 AM - 7:00 PM
LOCATION
Grenoble Road, Oxford OX4 4XP, England
CONTACT
Website
+44 1865 788380
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Reviews (126)
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1 - 10 of 124 reviews

Reviewed 4 days ago

Surly, disinterested staff. The guns are falling apart and most have some fault; no sound, missing digital display or inoperative sensor. No effort to make the game in any way interesting, there is nothing to do but stand next to each other trying to get...More

Thank Andrew S
Daniel R, Manager at Laser Kombat Oxford, responded to this reviewResponded today

Dear Andrew S Thank you for taking the time to contact us at Laser Kombat Oxford I am sorry to hear that your recent visit with us was not a happy one, Our guns are checked and tested on a weekly basis and I will...More

Reviewed 1 week ago via mobile

We have been here before and had a great time so as a family decided on another visit, but this time it was at the weekend and a lot more people around. But we was met by a really nice man who made everyone feel...More

Thank camb1981
Reviewed 2 weeks ago via mobile

I booked a laser party for my daughters 9th birthday, 9 children all together, they had an amazing time. Sad to leave. Tom and George were amazing, great customer service, really friendly, told the children all the rules and how to play. They all had...More

Thank Phillipsstef
Reviewed 2 weeks ago

Very recently, me and 4 friends went for a 2-game session, and it was a very poor experience. Firstly, the place was very busy and there wasn't much room to sit. It was quite expensive and the staff were very antisocial and didn't say much...More

1  Thank adventureguyxbox
Management response:Responded 2 weeks ago

Dear Adventureguyxbox Thank you for your review with us at Laser Kombat Oxford. I would first like to apologise for your experience with us, as we pride ourselves in giving great customer experiences for all ages. There is a couple of points you have mentioned...More

Reviewed 3 weeks ago via mobile

My son and his friends had such a fantastic party at laser kombat oxford. Holly was our lead member of staff, and she was fab!! As was the two other lads but unfortunately I didn't get their names. Not only did the kids enjoy every...More

Thank Laura B
Reviewed 3 weeks ago via mobile

We booked a birthday party for our 9yr old daughter & 8 friends. You book a Birthday party for children, expecting structure & well... for the staff to lead a gaggle of hyped 8-9yr olds. Parents drop off & collect, timing is everything! It's standard....More

Thank TheCriticalMum O
Management response:Responded 2 weeks ago

Dear TheCriticalMum O Thank you for your review with us at Laser Kombat Oxford. I would first like to apologise for your experience with us, as we pride ourselves in giving great customer experiences for all ages. There is a couple of points you have...More

Reviewed September 8, 2017 via mobile

My daughter chose to have her 11th birthday party here and it was absolutely brilliant. The children had a great time, Georgie ran the whole show and was amazing making it completely stress free for me. I would highly recommend!More

Thank Whale001
Management response:Responded 4 weeks ago

Dear Whale001 Thank you for taking the time to write us a review, we are really happy you all had a amazing time at our Oxford Venue, I will pass on your message to Georgie And we look forward to seeing you again soon. All...More

Reviewed August 12, 2017 via mobile

We were a party of 14 adults, at 6pm on a Saturday. Some had done this sort of thing before, I hadn't. First. Customer service. Poor to dreadful. No hello or welcome, just "which package are you buying". No briefing on the rules (were we...More

2  Thank mkedge
Management response:Responded August 15, 2017

Dear mkedge Thank you for taking the time to write to us, We are sorry to hear your visit was not as good as you hoped, we pride our self’s on giving great customer service. We look on all feedback as positive and customers letting...More

Reviewed July 19, 2017 via mobile

From the moment we arrived we were completely stress free, Georgina ran the whole party for us and she was absolutely brilliant, the laser kombat game was so much fun. I would highly recommend this place for their excellent customer service and for making lots...More

Thank Aileen M
Management response:Responded July 24, 2017

Dear Aileen M Thank you for taking the time to write us a review, we are really happy you all had a amazing time at our Oxford Venue, I will pass on your message to Georgina And we look forward to seeing you again soon....More

A TripAdvisor Member
1
Reviewed July 8, 2017 via mobile

Came here for my sons 8th birthday party, absolutely brilliant. Sian was very friendly and very welcoming. Will defo recommend to others. All the children had a fantastic time and the food was very good.More

Thank A TripAdvisor Member
Management response:Responded July 24, 2017

Dear Customer Thank you for taking the time to write us a review, we are really happy you all had a amazing time at our Oxford Venue, I will pass on your message to Sian And we look forward to seeing you again soon. All...More

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