001 Taxis

001 Taxis, Oxford: Address, Phone Number, 001 Taxis Reviews: 3.5/5

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3.5
158 reviews
Excellent
80
Very good
16
Average
5
Poor
2
Terrible
57

Lucy D
1 contribution
Rubbish (don’t bother)
Nov 2021 • Friends
Terrible taxis! Ordered three taxis in a row, two refused to pick us up telling us it was the wrong car! Hope you look into the driver Abu who refused to pick us up despite being the taxi we booked he had an offer for someone from further oxford and took him instead. The company then shouted at me down the phone and told me a was wrong! Don’t bother booking a taxi with them they’re a joke :)
Written November 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Georgia and josh
4 contributions
Careless and rude
Nov 2021 • Solo
There has never been any problems taking my pet (in a cage on my lap) to the vets. But today they dropped me there, we’re really rude, complaining about my cat being in the car, then refused to pick me up unless I put the cat in the boot. This is not safe. You cannot put a pet cat in the boot. I asked them to rebook me with a driver who didn’t mind having a pet in a cage and they refused. They then would not let me book another cab. Stressful and simply no regard for my safety - they just left me in a car park.
Written November 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Charlie
1 contribution
Terrible
Oct 2021 • Couples
Abysmal service - booked a taxi for 7pm 4 days earlier, it was 30 mins late picking us up. We'd booked to return at 1am (also booked 4 days earlier). At 1.30am, still no taxi. Called and told 10 mins away, 15 mins later, called again and told they're really busy and don't know when the taxi will arrive. We were completely stranded and waiting in the cold as the venue had shut. Eventually, after another call the taxi arrived 1.5 hours late. We were then told the price we'd been given on the app couldn't be relied on and were therefore charged more. Unbelievable.
Written October 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fermina L
Madrid, Spain3 contributions
TERRIBLE SERVICE
Oct 2021 • Solo
How can anyone review the services of 001 taxis in Oxford as any thing but terrible!!! I have had bad experiences with the service but have not placed a review. Today was just too much. I booked a pickup from Thornhill Park and Ride for 4pm it is 4.17 and I am still waiting. The operator argues with you and you and basically you cannot do anything about it. This is appalling service. I can't say any more.
Written October 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Luke P
Cambridge, UK2 contributions
DO NOT HIRE - UNRELIABLE
Sep 2021 • Couples
Want to be stranded in Oxford and walk 50 mins….HIRE US WE R GOOD….

Useless company don’t use them, just use Uber they can’t do anything reliably we got 2 taxis and both didn’t show up and told us they couldn’t find us. So just cancelled. Thanks for causing arguments and issues. Useless company please get better for the sake of others. Twa$€s
Written September 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

brian john W
wiltshire4 contributions
we gave up and tried elsewhere
Sep 2021
the system for booking was shockingly bad the operator had not heard either of the second largest hotel in Oxford or of the street. and he was not helped when I said "near Christhchurch College" and said "Sorry, What cottage?"
Written September 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

njdlucas
Bangkok, Thailand4 contributions
unreliable - never again
Oct 2020
Had medical procedures at 08.00. For important meetings I prebook taxi to avoid unpleasant upsets. Booked 4 days in advance for 07.00. When I pre-book I expect car to be on time or a few minutes early. Called at 06.30 to check all was well. Told all on track. At 07.05 no car and no communication from 001 Taxis. Called, told car would be another 20 minutes; 25 minutes late and counting. called another firm who arrived promptly. I do not like unreliability and I do not like dishonesty. 001 Taxis - never again.
Written September 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nathan
Wimborne Minster, UK2 contributions
Terrible Service
Sep 2021 • Business
Late to pick us up and when we booked on return, they tried to overcharge us by £10. We had to pay to get our car. It’s like they trap you with a low price then get the business, then overcharge you. Awful!
Written September 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Frontline M
1 contribution
Worst company
Aug 2021 • Friends
I’ve been in Oxford for a long time and 001 is the worst the company I’ve come across in any industry
Written August 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

trisarahtopsO
Oxford8 contributions
Unreliable
Aug 2021 • Solo
2 stars because they're good when they turn up, but they're sometimes unreliable, which means I always have to assume they're unreliable (or continue to miss appointments). I'm now looking to find a smaller company who actually want the customers, think I'll give Go Green a try
Written August 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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