We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
About Oxford River Cruises
Oxford River Cruises offers sightseeing tours, picnic and dining river trips and private boat hire in the heart of historic oxford. Our cruises are designed to suit all tastes, from lazy lunchtime get togethers and elegant dinner cruises, to corporate events and birthday parties afloat.
Read more
Travelers talk about
896Reviews10Q&A
Traveler rating
  • 691
  • 136
  • 36
  • 17
  • 16
Traveler type
Time of year
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
550TJC wrote a review Dec 2021
Swindon, United Kingdom6 contributions6 helpful votes
As three generations of our family we enjoyed the afternoon tea while cruising down the river, while listening to the interesting commentary pointing out different places at various times.
Read more
Date of experience: October 2021
Helpful
Share
john wrote a review Dec 2021
1 contribution
I purchased a Dinner Cruise for my parents with Oxford River Cruises some time ago as a special surprise gift for them. The arrangement was that they would confirm the date of travel with Oxford River Cruises, as I didn't know which date they could do it. However, the booking was made with a specific date which I had not requested, and which they couldn't do. When I realised what had happened I informed them but was told that I could not confirm another date. After numerous calls and emails, all that Oxford River Cruises offered was a small discount; I had spent close to £150 on this gift and the service in trying to rectify the error was terrible. For this reason I would not recommend Oxford River Cruises.
Read more
Date of experience: January 2021
Helpful
Share
Response from oxricru, Manager at Oxford River Cruises
Responded 3 weeks ago
Hi John I was sorry read that you were disappointed with the booking process. From our records I can see that you are describing an issue with a reservation you made over 6 years ago in 2015 for a booking in June 2016. Our last correspondence from you was over 5 years ago in June 2016. At the time we explained that you had booked a cruise for your parents on a specific date, June 3rd 2016, rather than purchasing one of our open ended gift vouchers. The booking date had been confirmed by booking confirmation and reminder emails. If you had contacted us at any point before the date of the cruise we would have been able change the date without charge. Unorturnaltly we only received correspondence from you after the booked date had pasted. It was for this reason that we were not able to reschedule the booking or offer a refund. Instead we offered you a discount should you wish to rebook. I hope this helps to explain the situation. We will always try to be as helpful as possible in rectifying booking errors but ask that we receive requests before the date of the cruise so that we have an opportunity to release and resell the seats. Best wishes Giles
Read more
mistral909 wrote a review Oct 2021
London, United Kingdom140 contributions5 helpful votes
Excellent 50 minute return cruise down the river to pretty Iffley lock. Our Skipper was knowledgeable and very funny. Highly recommended!
Read more
Date of experience: September 2021
Helpful
Share
Jenny T wrote a review Oct 2021
Hednesford, United Kingdom6 contributions4 helpful votes
A totally wonderful experience - our session was at 11 for 50 mins and we enjoyed every minute. It was a cold, sunny October day - blanket over our laps - whilst the guide was perfectly explaining everything we could see. Would 100% recommend - a great way to see a little bit of Oxford :-)
Read more
Date of experience: October 2021
Helpful
Share
Andrea S wrote a review Oct 2021
1 contribution
A great experience with friendly staff, informative commentary and a lovely afternoon tea. The Folly Restaurant provided a comfortable place to wait and nice coffee. Good value for money if you are looking for a special treat. Highly recommended
Read more
Date of experience: October 2021
Helpful
Share
Previous
123456