Sparkle Treatments

Sparkle Treatments, Nottingham: Address, Phone Number, Sparkle Treatments Reviews: 1/5

Sparkle Treatments
1
Spas
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1.0
22 reviews
Excellent
1
Very good
0
Average
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Poor
0
Terrible
21

jasyinth
Nottingham, UK1 contribution
Foot pamper heaven
Jun 2016 • Solo
I was introduced to Sparkle Treatment through Groupon, for an hour foot pamper (polish included). I booked last minute and was still accommodated by Natasha the owner, who changed her plans to take my booking. When I first walked in there were boxes around but she explained that they were in the process of moving in, the fact that she still saw me while doing that is impressive.

I was pleased that she took her time to do my feet (sometimes with a groupon or similar vouchers they rush) and by the time it was done my feet felt like I was walking on air.

I've read the negative reviews and while I'm sorry they had that experience, and can see how the 08 number can run up an unnecessary expense (especially if you don't get through) for the service I received I can't praise the place enough. I'm glad I took the chance and will be recommending it to my friends and family as well as going back there again myself.
Written June 25, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Katerina D
Cyprus92 contributions
Scam!!!! Avoid!!!!
Feb 2016 • Solo
Got voucher from my friend for my birthday. My appointment was rescheduled a few times due to Natasha's sickness. We have finally agreed on a date, it took me about 45 minutes to walk and find the place just to find out no one is there!!!! From outside the place really can't be a salon as it's just a grey door with some messy leaflet stuck to it. On 08-number you might wait for hours to get answered (although all the staff will reply in a strict rotation - you will hear that about 50 times before you have enough and hang up). On the leaflet was Natasha's mobile phone - no one is answering to a text message and her mailbox is full so I'm unable to leave a very angry message (probably for the best). I had to rearrange my childcare to enjoy little bit of pampering while being pregnant. Instead of this I'm absolutely furious and asked my friend to get a refund as I'm not even attempting to try and get new appointment. Avoid if you can!!!!
Written February 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CHreview
6 contributions
Terrible - does not deserve to own a business
Jan 2016 • Solo
Like many others, I bought a Groupon voucher and had my first appointment cancelled 10 minutes before the appointment. It then took weeks to get in touch to make another appointment, and when I finally made the appointment Natasha did not show up and has not emailed me back since. Terrible run business, disgusting customer service, and I'm disappointed that Groupon does not vet the companies they work with better than this.
Written February 12, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sassyt73
Sleaford, UK10 contributions
Do not book with Sparkle Treatments
Oct 2015 • Solo
Terrible. Booked through Groupon. Made an appointment for a Sunday. Arrived in plenty of time and no one turned up. Called the number and was put into a queuing system where no one answered. Absolute waste of time and should be removed from Groupon. Very unprofessional and in a very random place in Nottingham, not where you would expect a beauty place to be located ...!?!?!?
Written October 25, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Essi93
2 contributions
Waste of time and money
May 2014
Called several times to arrange an appointment but dint get a reply so I had to do a walk in. The first time, the lady wsnt in, the second time I was asked to write down my number and I would be contacted. I was not contacted. Came in the third time, met the lady and booked an appointment, convinienly for her, she gave me a date when my Groupon voucher would be expired telling me that she would do it anyway. I'm sure you guessed it, came in for my appointment on the day and she wasn't in.
Written April 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rachel M
2 contributions
What a con
Dec 2014
Same story as everyone else i'm afraid. Bought a groupon, managed to book an appointment but when I turned up nobody was there. Tried to call to see what had happened or to re arrange but nobody has answered or replied to my messages. They redeemed my groupon when I booked my appointment so haven't even been able to claim my money back from groupon. Massive con.
Written February 18, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Helen W
1 contribution
What a waste of my time
Feb 2015
I was given a wowcher for my birthday by two lovely friends to use at sparkle treatments for a luxury facial.
I was excited and rang the number to get an appointment.
I made appointment for the following Friday.
I left work at 12 and proceeded to get the bus into town, my appointment was at 13.15. At 12.50 i recieved a call from Natasha saying she had to cancel and we could rearrange for the following week. I was quite annoyed but thought these things happen and looked forward to the following week.
I called Natasha the following thursday to make sure the appointment was going ahead.
She assured me it was so the following day i arrive for my appointment.
I am shown into what can only be described as a jumble sale room. Everything everywhere...not at all calming and peaceful. i was told i couldnt have a facial as the bed couldnt be used as it was surrounded with mess.
I was very annoyed but being the kind person i am i let myself be talked into having a manicure (pointless really as i bite my nails)
She talked all the way through about herself and seemed interested in what i had to say too. But i was not relaxed. She asked me if i wanted a coffee i agrred and was shocked to see she bought herself one to!!
She finished and said for my inconveinence twice i could rebook and have my original treatment when the room was sorted.
Today 18/2/15 was that day.
I arrive for my 9.30 appointment at 9.20 to be told by the receptionist she hasnt arrived yet. Rose the receptionist called her 4 times for me with no answer, i waited until 9.45 and left.
I am truely annoyed and saddened that i gave her the benefit of the doubt and she through it back in my face.
AVOID THIS PLACE LIKE THE PLAGUE!!!!!
The address is not even the one on this review page. It is
6th Floor City Gate East,
Toll House Hill,
Nottingham, NG1 5FS.
Written February 18, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

NottinghamTina
nottingham43 contributions
How to lie with charm .........
Feb 2015 • Solo
Natsha was not there for my first appointment. She had to be phoned by reception and arrived 45 minutes late for my appointment. We made a second appointment because the first was in a cold room and the massage was not for the full hour and it was all very unprofessional. The second time she informed me I would have to wait one and a quarter hours past my appointment time. I had tried to ring her about the second appointment so that she could confirm it was going ahead. because she had let me down on the first one. I tried her answerphone but it was full. I texted her but got no reply. She said she rang my landline, which was a lie. When you have an appointment and turn up on time you do not expect to enter a room where another person is having a treatment by Natasha. The room was in chaos and not suitable for any beauty or massage treatments. She is very charming but I think she just makes money without providing the service she is promising. I hope she ceases trading because she is not delivering what she promises.
Written February 2, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Debbie W
Nottinghamshire, UK2 contributions
Will never buy a wowcher voucher again
Jan 2015 • Solo
Bought a voucher for Sparkle Treatment 1 house foot treatment. Was really looking forward to it. Rang the number they gave and booked it for 3pm 13/01/2015. Left work early arrived there to be told it was on the 6th floor of an office building(thought a bit strange) the receptionist then told me no one had been there all day. She gave me a mobile number of someone called Natasha, I rang it and surprise, surprise the message box was full and no one answered. Been ripped off. Wont buy again......
Written January 14, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Smowy
4 contributions
Shut it down!
Nov 2014
I bought my daughter a Groupon as part of her birthday present for a pedicure and manicure it took weeks for her to get an answer but she finally managed it and booked an appointment for two days before her Groupon expired,she turned up to her appointment in plenty of time only to be met with a locked door, this woman has constantly ignored our calls and we are still waiting for a refund she needs to be closed down taking people's money with no intention of doing the treatments must be against the law if not it should be this woman is a criminal.
Written January 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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