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Awful. Customer service from local branch and head office was awful. No correspondence to my emails whatsoever to assist in a parking dispute with Minster BayWatch who run their car park. Parking around the back is a scam- charged £60 for parking whilst I established...More
Starting raining, early evening, Sunday, most attractions closing so we decided to visit this. Price was reasonable, screening was average, seat was broken, and the cinema was very smelly. I believe that it would have been better if they showed films from the 70s or...More
Went to see Dunkirk, biggest film out at the moment and the screen was tiny, obviously bigger than a living room but not worthy of being called a cinema. Been looking forward to this film for literally months, extremely disappointed, would have walked out to...More
The price was the best thing about this cinema, very cheap but as always you get what you pay for. Carpet up the stairs and outside the screens is awful, smelt of sewage and the screen was extremely small in comparison to something like a...More
As it was a wet afternoon in York, we decided to see the film Guardians Of The Galaxy Vol 2. Exciting and good fun.
The sound quality was ok - apart from being too loud as usual - but the screen let it down. It...More
It was Tuesday, it was raining but I got an extra cappuccino as a concession, because of my age. The cinema guys were very kind and guarded our umbrella's and guided us toward the right directions. Nice place to go out on a rainy Yorkshire...More
I'm sat in the cinemas right this second as I type and there is a disgusting girl with her feet on the seat barefoot and her feet stink to the point where I feel sick. How disgusting. I feel like walking out. Stinks in here....More
Just been to reel cinema with my grandchildren. Once inside screen 2 we were first hit by the most awful smell of stagnant drains. Had we not been with our two young grandchildren who were excited about watching the film we would have walked out...More
Really good value for money, rather than travelling outside the city and paying above and beyond for the same film somewhere else.
Drinks and popcorn are cheaper than usual too, and the staff don't mind you taking your own nibbles in either..
Worth noting that...More