Reel Cinema

Reel Cinema, York: Address, Phone Number, Reel Cinema Reviews: 3/5

The area
Address

3.0
77 reviews
Excellent
17
Very good
14
Average
20
Poor
5
Terrible
21

Alastair J
2 contributions
Do your self a favour- don't bother. Glad its being taken over.
Jul 2017 • Friends
Awful. Customer service from local branch and head office was awful. No correspondence to my emails whatsoever to assist in a parking dispute with Minster BayWatch who run their car park. Parking around the back is a scam- charged £60 for parking whilst I established whether Dunkirk was on screen one which is the only decent sized screen there, although I agree with other reviews that it smells funky. It wasn't on screen one so I left and was charged for the privilege. I'm glad its being taken over. Hopefully get some management that gives a damn and knows their stuff. Until then, do yourself a favour and go to Vue or City Screen where you get comfy seat, no smells, no audio distractions and free parking at Vue (don't run the risk of the private car parking company at the rear of Reel!).
Written August 28, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Annalee S
1 contribution
Smelt like p*ss
Aug 2017 • Friends
We were the first ones in and there was a absolutely horrid smell , as if somebody had sh at in the corner the night before. Never going again !!!
Written August 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kristen F
Dalmeny, UK31 contributions
Average
Aug 2017 • Family
Starting raining, early evening, Sunday, most attractions closing so we decided to visit this. Price was reasonable, screening was average, seat was broken, and the cinema was very smelly. I believe that it would have been better if they showed films from the 70s or 80s since the cinema doesn't do justice to films of the modern day with the resolution of the cinema's screen, especially the film we went to see, "Valerian and the City of a Thousand Planets." A film which is very visually pleasing and it looked wrong in 480p.
Written August 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Isobeldoss
3 contributions
Disappointed.
Jul 2017 • Friends
Went to see Dunkirk, biggest film out at the moment and the screen was tiny, obviously bigger than a living room but not worthy of being called a cinema. Been looking forward to this film for literally months, extremely disappointed, would have walked out to see it at a different cinema, or even the same cinema at a different screen but already paid. Not pleased. If it was any old film I wouldn't care, but if it is a film you've been raving about pay more or check if it's on the big screens o you're not disappointed.
Written July 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

go_harbinger
United Kingdom13 contributions
Average
Jun 2017 • Friends
The price was the best thing about this cinema, very cheap but as always you get what you pay for. Carpet up the stairs and outside the screens is awful, smelt of sewage and the screen was extremely small in comparison to something like a Vue cinema. Very cheap but not the best value.
Written July 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Aljen
East Sussex, UK283 contributions
LCD screen
Jun 2017 • Couples
As it was a wet afternoon in York, we decided to see the film Guardians Of The Galaxy Vol 2. Exciting and good fun.
The sound quality was ok - apart from being too loud as usual - but the screen let it down. It was shown in Screen 5, a small 35 seater. The screen was LCD which made the picture grainy and lacking in detail. It was made worse by having a faulty pixel which showed up as a bright spot during the light scenes.
Apart from that we enjoyed the film.
Written June 28, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eric VvB
Barendrecht, The Netherlands507 contributions
A good film on a rainy day in an Art Deco preserved cinema buidling
Jun 2017 • Couples
It was Tuesday, it was raining but I got an extra cappuccino as a concession, because of my age. The cinema guys were very kind and guarded our umbrella's and guided us toward the right directions. Nice place to go out on a rainy Yorkshire night.
Written June 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andrew S
6 contributions
Going to be sick
May 2017
I'm sat in the cinemas right this second as I type and there is a disgusting girl with her feet on the seat barefoot and her feet stink to the point where I feel sick. How disgusting. I feel like walking out. Stinks in here.
Sort it out
Written May 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gev N
York, UK6 contributions
Disgusting smell
Apr 2017 • Family
Just been to reel cinema with my grandchildren. Once inside screen 2 we were first hit by the most awful smell of stagnant drains. Had we not been with our two young grandchildren who were excited about watching the film we would have walked out and demanded our money back. I challenged the staff at the end of the showing who informed me that the smell was coming in from outside! Really is that the best excuse they have been told to come up with. No smell outside at all. Won't be using reel again.
Written April 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Antt H
York, UK29 contributions
Best cinema in York city centre..
Oct 2016 • Couples
Really good value for money, rather than travelling outside the city and paying above and beyond for the same film somewhere else.

Drinks and popcorn are cheaper than usual too, and the staff don't mind you taking your own nibbles in either..

Worth noting that there are a few small rooms here so you may end up sitting next to someone, despite us Brits not liking interaction with others.
Written April 1, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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