5,826Reviews28Q&A
Reviews
Traveler rating
- 3,494
- 1,605
- 447
- 156
- 124
Traveler type
Time of year
Language
More
Selected filters
- Filter
- English
Popular mentions
Me and my boyfriend visited to do the Christmas family workshop which was so fun! The workshop was lead by Sam who was amazing and really informative about all the chocolate and different creations we would be making and really fun. We were first checked in and asked what hot chocolate we wanted which was included in our ticket, there was lots of flavours, syrups and toppings to choose from which was lovley. Then we went through into the end of the tour section which was all closed and cleaned from the daytime ready for our evening workshop. I'd definitely recommend doing a workshop at York's Chocolate Story and I'd love to visit again and do the tour. Everyone was really friendly and the shop had some really cool things to buy also. …
Read more
Date of experience: December 2020
Helpful
Robbie was an excellent tour guide. Highly enjoyable and entertaining. Very safe and secure during these times.
Read more
Date of experience: December 2020
Helpful
Great experience would recommend to anyone visiting york are tour guide robbie was fab! Thank you, ps chocolate is delish!
Read more
Date of experience: December 2020
Helpful
This was a very lovely experience with my family that gave my girls a chance to visit Santa (and make chocolate with him!) where most places have cancelled visits. Everything is decorated nicely and it smells incredible throughout. There is a video at the beginning concerning the origins of chocolate in Mexico which I did not find very child friendly - very violent for a tour marketed for children. Apart from that, the experience was perfect :)…
Read more
Date of experience: December 2020
Helpful
Response from Trip37232536117, Marketing Manager at York's Chocolate Story
Responded Dec 14, 2020
Thank you for your review. we are glad you had a great experience. Thank you for the feedback about the video, we will take it on board for future tours. Would you mind us using your photos for social media? Many thanks, Team Chocolate.
Read more
We were unable to travel due to COVID restrictions. Customer service was great - quick and helpful. We are looking forward to visiting in the future.
Read more
Date of experience: December 2020
Helpful
