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I’ve been meaning to leave another review. After our last visit we have been again and the place is clean. We have been to 2 parties here lately and had a great time. I would now recommend this place. The staff were great and the...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded yesterday
Thank you for this fantastic review, we are pleased you gave us another chance and have seen the improvements we have made. We have some brand new staff who, alongside our brilliant existing team are really thriving and helping to make the Wacky...More
On Sunday 24th June, the Wacky Warehouse in York hosted my sons 3rd birthday party. We booked the venue exclusively as we had a large number of children on the guest list (24) and due to my son only just turning 3. This is the...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded 2 weeks ago
Thank you very much for such a positive review! We are thrilled to read that the party was a success and your son had a brilliant birthday. Our aim is for the parents to do as little as possible and to just enjoy...More
Took the kids after lunch in the restaurant on Monday and they love it here.
It’s great to have a nice latte whilst they play. Staff are friendly and unobtrusive and leave you to it but are there if you need them. They always seem...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded 3 weeks ago
Thank you for taking the time to write such a lovely review of our Wacky Warehouse, it is nice to see you had a great time with us. We are thrilled to read you enjoy I as much as the kids do! We...More
I’m a regular in this play area and each time me and my partner visit it’s been very enjoyable, we normally get served by Chloe or Olivia as we come on many occasions and they are always smiley and speaks to my two daughters, however...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded June 8, 2018
Thank you for taking the time to provide us with your feedback, it means a lot. We will be looking into your review with the details you have provided and will try to acertain the problem and deal with it appropriately.
I had a birthday party on Saturday for my daughter who was turning 6 and she very excited, the party turned out to be a great success! The was a variety of food which the kids loved with hot dogs, pizza, chicken nuggets and after...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded May 18, 2018
Thanks very much for your kind review of your daughters party. We are thrilled to read that the party was a success! We are very proud of our party packages and it is nice to have this recognised. I have passed on your...More
Been here twice after we moved in to area as this is the nearest soft play to us and children need some fun time that's the only reason for returning. Both visit are at different time at weekday presumed it won't as busy as it...More
Thank Fumiko K
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded May 2, 2018
Dear Fumiko K,
Thanks very much for your feedback, it is much appreciated. We are disappointed to read your concerns as we do take great pride in our facilities and strive to address any issues as and when they arrive.
Please feel free to contact...More
Disappointing visit for my 4 year old who was trying to play in the soft play area amongst 4/5 fully grown men, accompanying a party, throwing the balls at the children and blocking the tunnel slide with balls. There were children far too young in...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded April 10, 2018
Thank you for taking the time to review The Wacky Warehouse here at The Flying Legends. We are very disappointed to hear that you didn't enjoy your experience here, please feel free to contact us on 01904 693239 if you wish to discuss...More
My kids loved it here, it’s decently priced and it’s a good size for keeping an eye on them. But.... it smells really bad and is very dirty. Please please get the soft play equipment professionally cleaned including the ball pool. I know these kind...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded February 7, 2018
Thanks very much for this review, we appreciate all feedback we are given and strive to improve on any areas needed
We have a regular company who do come and provide a deep clean every 6 months as they suggest. We have placed...More
We had our daughters 5th birthday party here. She had a fantastic time! We arrived at about 8.45am for the 9am start and despite us being early, Tracey was warm and welcoming. Food was fab! Party bags fantastic, all we did was turn up with...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded January 16, 2018
Thank you very much for taking the time to write a review for the Wacky team, we are very glad you and your guests enjoyed your daughters birthday party.
I have passed on your kind words to Tracey, she is a very valued...More
Been here before and always enjoyed it, however returned here today to occupy my 4 year old before a meal next door ... as soon as I walked in the stench of urine hit us like a bus! My 16 year old refused to come...More
Flying L, Manager at The Wacky Warehouse, responded to this reviewResponded January 12, 2018
Thank you for your review of The Wacky Warehouse. We value any feedback we are given and strive to improve our standard and facilities should we need to.
As you can tell from other reviews on here we do not often receive negative...More
I have same experience here form our previous visited. spaghetti bolognese are as hard as tree stick but male waiter are helpful to get those change for my little one dinner. That's a shame as it look nice and situate at a... More
I have same experience here form our previous visited. spaghetti bolognese are as hard as tree stick but male waiter are helpful to get those change for my little one dinner. That's a shame as it look nice and situate at a good location.