the black swan whitby
the black swan whitby
3.5
12:00 PM - 11:00 PM
Monday
12:00 PM - 11:00 PM
Tuesday
12:00 PM - 11:00 PM
Wednesday
12:00 PM - 11:00 PM
Thursday
12:00 PM - 11:00 PM
Friday
12:00 PM - 11:00 PM
Saturday
12:00 PM - 11:00 PM
Sunday
12:00 PM - 11:00 PM

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Reviews may contain information about traveler safety at this business.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles38 reviews
Excellent
15
Very good
9
Average
4
Poor
2
Terrible
8

carol g
1 contribution
1.0 of 5 bubbles
Apr 2023 • Couples
Very rude landlady and poor downtrodden staff behind bar. We were there for the goth weekend, we were a group of 6, on entry there was only 1 person behind the bar and she was run ragged, she apologised as there was no lager and no ice, despite this we all had a drink. At 10pn the landlady went behind the bar, rang the bell, stormed out from behind the bar and announced pub closed, we had only been in there 5 minutes, so we had to drink up and go. Will definitely not be going back there again. It used to be a lovely pub and friendly staff
Written May 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jess J
2 contributions
1.0 of 5 bubbles
Serious safety incident
Apr 2024 • Friends
I am emailing to complain about The Black Swan in Whitby. I do not live in Whitby and I do not usually use the nightlife as I come for the day. However, tonight 6/4/24 I did. When I was in there a man with spectacles put a finger in between my breasts. I communicated that this was not appropriate and how wrong this was and he apologised. However, later on in the night he did it again, I was obviously very unhappy with this and raised it. I was advised by the man on shift this would have to go til tomorrow and refused to remove him from the bar. There was a woman with him which became verbally abusive with me (to no input from the bar staff). When I left the place I was met by a bunch of women threatening me, staff watched this and did not intervene.
Written April 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Toffeeaddict
Liverpool, UK8 contributions
1.0 of 5 bubbles
Jul 2021 • Couples
Pretty awful... went in and ordered to a table couldnt even look at beer pumps. Woman was harsh and rude. Why employ a person with out sny customer service skills and a covid marshall! Tables sticky..
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Claire T W
2 contributions
1.0 of 5 bubbles
Apr 2023 • Couples
Myself and partner were heading here for a drink. I was desperate for the loo so while he paid at the shop next door I went in to use the toilet. I was stopped on the way in by the abrupt barmaid and asked what I was doing. When I said heading to the toilet she told me I couldn’t as only for paying customers. She was very rude and clearly trying to impress the punters at the bar. I decided to leave on my way out one of them asked her why she stopped me and she replied that I should have asked to use the toilet. I honestly needed see the need to go up to the bar and ask permission like I was in school, however she clearly did. She was very smug and was trying to be intimidating. I thought some other hardworking person deserved my money more than her so left and went for a drink elsewhere. I must say I haven’t come across any other rude people in Whitby, just the barmaid here. So still come just avoid this pub.
Written April 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jason S
7 contributions
5.0 of 5 bubbles
Jul 2023 • Solo
Under new management, vastly improved from old regime , cracking soul weekend . Outside area was nice to sit in the sun . Im sure there is more to come once the new owners get their teeth into it , after being run down .
Written July 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

northwalesnaturist
Anglesey, UK1,330 contributions
1.0 of 5 bubbles
Jan 2022 • Couples
Cash only. Barman sits down playing with his mobile in between customers. Only redeeming feature was it was warm on a bitterly cold January night….
Written January 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tim m
Hope Valley, UK46 contributions
1.0 of 5 bubbles
Mar 2016 • Couples
Well what can I say ? !
Firstly we were greeted by the most awful swearing by the locals and barman . No music playing . Dirt everywhere . A dirtbag of a dog running around loose that sometimes was jumping on the window sill or even stood on our table at times !
Enter this place at your peril !!!!
Written March 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Noreen Rees
Wakefield, UK148 contributions
5.0 of 5 bubbles
Mar 2022 • Friends
We visit every year with our friends for the Cheltenham Festival and love this place , we are always made welcome by John and Charlotte , great service and atmosphere , can’t do enough for us , we will be back and recommend to all family and friends , thank you from all the Middlestown gang x
Written March 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HYWAY2
Brixham, UK8 contributions
5.0 of 5 bubbles
Mar 2016 • Couples
To the previous reviewer who said it was a pub for the locals,well it is and as for the bad language I've heard far far worse from so called posh pubs. It's as simple as this you didn't have to go in there if you didn't like it go somewhere else, my wife and I along with my daughter and son in law went in there over Easter and had a great time the landlord and his wife were extremely warm and friendly supplying water for my dog. The locals were great giving my dog .treats ,it's a down to earth with lovely locals who went out of their way to make us feel welcome I would not hesitate to use the pub next time I'm in Whitby
Written April 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nigel C
58 contributions
5.0 of 5 bubbles
Dec 2018 • Solo
Really nice and special old world pub in Whitby. Lovely decor and friendly staff made it a pleasure to have a drink and look at the pictures and decor. Lovely cobble streets outside and I would personally recommend to anyone. Lovely frontage of an old coaching inn.
Written December 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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the black swan whitby - All You Need to Know BEFORE You Go (2024)

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