Gonzo's Tea Room

Gonzo's Tea Room, Norwich: Hours, Address, Gonzo's Tea Room Reviews: 4.5/5

Gonzo's Tea Room
4.5
Bars & Clubs • Coffeehouses
12:00 PM - 3:30 AM
Monday
12:00 PM - 3:30 AM
Tuesday
12:00 PM - 3:30 AM
Wednesday
12:00 PM - 3:30 AM
Thursday
12:00 PM - 4:00 AM
Friday
12:00 PM - 4:00 AM
Saturday
12:00 PM - 4:00 AM
Sunday
12:00 PM - 3:30 AM
About
Hidden away from view at the top of London St. is Norwich's most unique and well loved bar. The former ravecave kartel has grown up and transformed itself into Gonzo's Tea Room. Coffee Tea's and cakes by day, Bar/Lounge in the evening and often the furniture gets dragged away to create a dancefloor that goes well into the night closing at 3am weekdays and 3:30am weekends.
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Popular mentions

4.5
397 reviews
Excellent
283
Very good
46
Average
15
Poor
19
Terrible
34

happpypeople
2 contributions
Brown haired waitress = a joke.
Jun 2021 • Friends
Absolutely hideous service from a brown haired girl in there. No signs to say we had to wait to be seated, so when we sat down she rudely came over and said “oh you wanna sit here do ya? Have you got a booking?” ... well yeah otherwise we wouldn’t have been let in 🤨. Candles stuck in old spirit bottles which one of our party was playing with, until little miss bossy came over and soon whipped it away. No pre warning, or asking not to. Normally love gonzos, but this woman made it horrible. If she’s working, avoid at all costs!! The moody Margaret of the bunch 🤢!!!!
Written June 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Nicole
1 contribution
Disappointed
Jun 2021 • Friends
Service was good but food was as made yesterday.
Over price and over rated.
According to previews reviews we had bigger expectations but the food was over price for it's quality.
Unprofessionalism, we returned dish(forgot to add something) and they send back the same!
Written June 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jodie S
2 contributions
Quality
Jun 2021 • Friends
Visited gonzo's on a one off after hearing great things, Hugo was so welcoming, Atti and patrick on the bar were great fun and more than happy to accommodate for any obscure requests
Written June 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Saskia S
2 contributions
Lovely Atmospheric experience
Jun 2021 • Friends
Our servers Hugo and Levi gave us such amazing service and suggest perfect substitutes for the drinks we originally wanted :)

Thank you so much for a lovely night
Written June 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

CambridgeT
Cambridge, UK10 contributions
No longer veggie friendly or fun
Apr 2021 • Couples
Gone downhill massively. Staff are rude, all the good veggie options are no longer on the menu (they replaced the lovely fresh homemade veggie options with moving mountain burgers which are too much like meat for me so not really a veggie option at all), treated like an idiot & inconvenience at the door just asking if they have bookings available! Won’t be coming back here anymore. Real shame as we used to love this place. Feels like they don’t want you to be there
Written May 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kirstyn O
1 contribution
Brilliant staff
May 2021 • Friends
Had a brilliant time and service. Our waitress Jodie was so friendly and amazing!! Will definitely come again!
Written May 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Richard_Lowestoft
Lowestoft, UK13 contributions
Good Attempt of a Rip-Off
May 2021 • Friends
Visited on Wednesday afternoon and was surprised with the standard of service.
After being seated, it was 15 minutes before we managed to place first order.
We paid the bill on completion and soon realised that we had paid £180, after checking and discussing with staff the bill should of been only £70.
Usual excuse of computer error so please be cautious when paying your bills.
Written May 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ellie
2 contributions
Rude staff, poor experience
May 2021 • Friends
Had good experiences before with gonzos however, they have dealt with COVID restrictions awfully. They refused to serve food as we were 10 minutes late to a 12pm table. Then we were rushed off the table, loved three times, served food in tin foil which was cold. Overall, the service was awful, waitress and host rude, told to sit down every time we got up, not allowed to even make eye contact with others in our party on another table.
Thoroughly bad experience and would go far as saying ruined our friends 21st. If they aren’t comfortable with having a 1/4 full resturant with voice restrictions and still making people feel welcome they shouldn’t have reopened.
Soggy food compared to pre COVID times
Written May 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Laslo61
Norwich, UK10 contributions
Gonzos!
May 2021
The team here are very welcoming and friendly all round! Came here for a few drinks with friends and felt very safe with the covid restrictions still in place. Anyone forgetting to wear a mask were politely reminded and ushered back to their seats. It’s been hard for everyone but especially for these guys! I’ve worked throughout this pandemic in hospitality, so can safely say FURLOUGH SUCKS! Nobody realises how tough it’s been for the waiters, bar staff and doormen. Little pay, huge hours and poor respect from those we serve. Day in day out, the team here work their hardest to be amazing and they pull it off, no questions asked! Gonzos have an extraordinary team, who work hard, are very attentive and love what they do! Big up Team Gonzos!!!!
Written May 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Lewis
1 contribution
Better service at Alcatraz
Apr 2021 • Friends
Unbelievable staff are rude inconsiderate and unhelpful, due to having intolerances towards dairy and egg I was made to feel uncomfortable and as if I was a complete nuisance. After ordering a PLAIN vegan burger with no toppings specifically mentioned when ordering the burger, it arrived with tomato pickled onion lettuce cheese and Mayo. When I asked what could be done to change this as it was not what I ordered it became an argument with pretty much the whole staff, one said we’ll get you a new one out followed by all staff staring to see if I’d eat the one on the table. After 20 minutes of not eating and everyone else nearly done I asked again is there a new burger coming, the response was “well the burger comes like that so the order was right and you’re wrong” after being told that I was asked if I would like anymore drinks obviously I didn’t the food sat there until we left and just before we left I was told the burger would be taken of the bill I said thanks very much.
Written May 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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