We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Herbert Woods

Norwich, United Kingdom
More
About Herbert Woods
Located in the Broadland village of Potter Heigham Herbert Woods is the perfect place to begin your Norfolk Broads Adventure.
Read more
Open Now
Hours Today: 8:00 AM - 5:00 PM
See all hours
Travelers talk about
661Reviews15Q&A
Traveler rating
  • 444
  • 101
  • 23
  • 43
  • 50
Traveler type
Time of year
Language
Selected filters
  • Filter
  • English
Popular mentions
Chesterfieldsunshine wrote a review Nov 10
Bolsover, United Kingdom116 contributions27 helpful votes
What fabulous service we found everyone who we came into contact with polite, knowledgeable and friendly. Our boat was fab shimmering light 1. It was lovely and clean, had loads of storage cupboards and draws. Very comfortable seating, good steering position and hubby said it handled well. The galley was great with ample pots, pans etc. Fridge was adequate and we cooked some lovely meals in the oven. We did have a technical issue, we rang Herbert Woods and we had someone with us within 20 minutes and the problem solved and we were back on our way.. great service all round.
Read more
Date of experience: November 2020
Helpful
Share
Response from jamesb0258, Marketing Administrator at Herbert Woods
Responded 2 weeks ago
Hi chesterfieldsunshine, Thank you for taking the time to leave a review. I'm glad to hear you found everyone you had come into contact with polite, knowledgeable and friendly, our aim is to make everyone's experience a good one so I'm glad we didn't disappoint. I'm glad you enjoyed your holiday onboard Shimmering Light 1, the boat is very popular for novices and couples who fancy a nice adventure. I'm sorry to hear you had a technical issue with the boat however I'm glad to hear we were with you quickly and the problem was solved without interrupting your holiday for too long. Thank you again for your review and we hope to welcome you back to Herbert Woods in the near future. Regards, James Brooks Marketing
Read more
challisfamily wrote a review Nov 4
Ware, United Kingdom238 contributions50 helpful votes
Second time of using herbert woods and dawn of light (no dog boat as one person is allergic to dogs) I believe from next year they won’t have any boats that had no pets, which is wrong in my opinion. Any way last minute booking but I had got price cheaper via last minute boat holidays website which then Herbert woods phone me via, they couldn’t offer the same price going direct very funny system. The boat was same we used and no problems this time, we did have problems in summer, all in all this holiday was great time, and we got out of the boat yard quickly due to lower need of people and no need for a instructor on boat etc.
Read more
Date of experience: October 2020
Helpful
Share
Response from jamesb0258, Marketing Administrator at Herbert Woods
Responded 2 weeks ago
Hi, challisfamily, Thank you for taking the time to leave your review and thank you for visiting us twice this year. From 2021 we have taken the decisions to go pet friendly across our entire fleet of cruisers, cottages and apartments however boats will still be cleaned to the highest standard ready for the next customer. I'm glad you were able to find a great last-minute price on the Last Minute boat hire website. I'm glad you found the holiday great and had a great time. We hope to see you again in the near future and thank you for choosing Herbert Woods. Regards, James Brooks Marketing
Read more
Sharon S wrote a review Nov 2
35 contributions1 helpful vote
+1
Just returned from a long weekend with Herbert Woods, staying in Dragonfly apartment. Upon arrival we were very impressed, the apartment had been thoroughly sanitised as you could smell it. The apartment itself is very well equiped, with everything you need, the layout is great and the views are lovely. It was great watching the boats come and go. There is adequate heating, in fact it got very hot so we did not use it much. Everything was just lovely and made it a very relaxing few days. We went for some lovely walks around and fed the ducks, geese, swans and seagulls. We even had an ice cream as the weather was warm. We also hired a Picnic boat for the day on Saturday. Again you could tell it had been thoroughly cleaned and santitised. This day boat was one of the best we've had on the broads and I cannot wait to bring the grandkids next year for a day on the river. The staff were nothing but friendly, helpful and always smiling. All in all you guys at Herbert Woods are doing an amazing job and we wish you all the best for the furture, as we are now entering another lockdown.
Read more
Date of experience: October 2020
Helpful
Share
Response from jamesb0258, Marketing Administrator at Herbert Woods
Responded 2 weeks ago
Hi Sharon S, Thank you for taking the time to leave your review, I'm glad to hear you had a great stay and were impressed by Dragonfly apartment. Thank you for your feedback on our Picnic Boats, I'm glad you found them to be one of the best on the Broads, we cannot wait to welcome you back again along with your grandkids. I will pass your kind words onto our staff and I'm glad to hear you found them friendly, helpful and smiling especially with the current pandemic. Thank you again for your kind words and we look forward to welcoming you back to Herbert Woods very soon. Regards, James Brooks Marketing
Read more
FmJ1972 wrote a review Nov 1
11 contributions3 helpful votes
The boat itself was lovely, clean and well equipped although the water tanks were not filled up meaning we run out of water. The man on the life jacket station completely ruined the first day of my holiday by his utter rudeness.
Read more
Date of experience: October 2020
Helpful
Share
Clair H wrote a review Nov 1
Middlesbrough, United Kingdom5 contributions
Just back from a last minute holiday with my mum, dad and 12 year old daughter. Excellent service from start to finish. Staff friendly and very helpful. We had to go back to the boat yard during the week to have the batteries changed as they weren't keeping a charge. Also they replaced the TV as the dvd had stopped working. Nothing was too much trouble They even pumped the boat out. Would highly recommend.
Read more
Date of experience: October 2020
Helpful
Share
Response from jamesb0258, Marketing Administrator at Herbert Woods
Responded 4 weeks ago
Hi 308clairh, Thank you for taking the time to leave a review, I'm please you managed to get a last minute boating holiday with your family after a strange year. It's great to hear you found the service excellent from start to finish, we take pride in that. I'm sorry to hear about the batteries unexpectedly not keeping their charge although I'm glad we were able to rectify this for you as soon as possible. We look forward to welcoming you back to the Norfolk Broads in the near future. Kind Regards, James Brooks Marketing
Read more
Previous
Recommended experiences in and around Norwich
from $19.01
More Info
from $13.58
More Info