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Be Relax Spa
Be Relax Spa
3.5
Temporarily closedClosed until further notice
About
Be Relax London Heathrow Airport is a heaven of tranquility within the busiest airport in Europe. Situate at the Terminal 5B Gate 35, my team and I, have created a welcoming cocoon for you to relax and to enjoy a full range of treatments to feel unwind and revitalized. Using various techniques of massages, there is a treatment for everybody. Our early morning and late night hour mean relaxation has never been easier to incorporate into your everyday life. Start your journey towards beauty and well-being at Be Relax London
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.5
17 reviews
Excellent
10
Very good
1
Average
0
Poor
1
Terrible
5
Prince L
1 contribution
May 2022 • Solo
Received a really outstanding massage, great customer service greeted with a smile. I felt very welcomed to Be Relax. Special mention to (simi )she gave me an amazing chair massage (30)mins. honestly You can’t go wrong I totally recommend This spa for anymore travelling from T5 B gates. Great surroundings all around
Written May 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantelle
Boston, MA9 contributions
Jan 2020
Had a wonderful time at be relax terminal 5b, staff were very friendly and observant... the therapist did an excellant job on my nye nails!! Would definetly recommened with a long lay over... thank you once again.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest,
Thank you for sharing your nice feedback with us. We are happy you enjoyed your manicure. Be sure we will share your comment with the team.
We hope you had a nice NYE.
We look forward to welcoming you again at Be Relax.
Sincerely,
Lorene
Your Be Relax Team
Written January 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yasmin S
6 contributions
May 2023 • Solo
The staff was sitting there doing nothing and yet they asked me to come back in one hour. I sat across from them and no client entered during that hour. Finally the massage that she gave me was the worst that I have ever had .
The laziest staff ever
The laziest staff ever
Written May 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
patriciaF1551NH
Tampa, FL4 contributions
May 2023 • Solo
Got an express manicure. Lady was nice. I noticed she didn’t take care of my cuticles at all when it was too late. All the hang nails were still there and it looked like they just painted over it. I didn’t mind that much because I was in a rush. But then as soon as I landed at my destination one nail peeled. As of today, 3 days since my manicure, 4 of my nails have peeled off. So sad. Needed it for a wedding. Now will have to do it myself. 60 quid down the drain. First photo is when I just landed. (First nail gone)
Next photo is today (2 of the four nails gone are shown)
The gel almost cleanly comes up on its own.
Next photo is today (2 of the four nails gone are shown)
The gel almost cleanly comes up on its own.
Written May 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A Scott
1 contribution
Dec 2019 • Solo
Customer service was excellent, very friendly staff. Treatment was good. The spa was clean and tidy. Highly recommend when you are at Heathrow to give this a try
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest,
Thank you for sharing your nice feedback with us. We are happy you enjoyed your massage. Be sure we will share your comment with the team.
See you soon at Be Relax!
Sincerely,
Lorene
Your Be Relax Team
Written January 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amactravels
Washington DC, DC5 contributions
Aug 2018 • Solo
I stopped in here during a long layover. I had requested an appointment online a day in advance but had not heard back within 24 hours as the website promised. Luckily, when I arrived, there was no one else in the salon so I was able to get a mani/ pedi as a walk in. There were only a handful of colors to choose from, but all were OPI and both gel and regular options were available. The pedicure chairs had a massage feature but did not have a tub or any water, and she used regular Kleenex as toe separators which I found odd. Also there was no cuticle treatment, just removal of the old polish and a crappy paint job. The manicure was better, but not by much. The esthetician was very nice but did not wear gloves, messed up my nails a few different times (though she kindly fixed them) and didn’t seem to know what she was doing. Overall it was a very disappointing experience for the high cost. Maybe the massages are better, but I would not recommend this place for nails.
Written August 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melody R
London, UK9 contributions
Feb 2017 • Solo
My flight was delayed so I had a back massage, foot massage and facial. All services were of a high standard but I accidentally left my Tiffany necklace behind. I realised while I was on my flight and was very upset. The staff at the spa were exceptionally kind and helpful, getting the necklace back to me by hand. I was extremely grateful for their honesty and kindness.
Written March 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RagLady
Sweden87 contributions
Nov 2015 • Solo
I asked for express because I knew I just didn´t have the time for anything else. Don´t know what I got but was charged for Classic. Several coats of polish that didn´t dry and no cuticle care. Hadn´t time to argue had to rush to my flight. Paid £31 for a real botched job.
Written December 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jordan H
1 contribution
May 2024 • Solo
Nancy gave me the best chair massage ever ! So relaxing, more than I thought it could be for a chair massage. Definitely worth stopping for the break.
Written May 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason G
3 contributions
Feb 2023 • Business
very nice massage and friendly helpful therapists. lovely massage 👍🏼 definitely recommend to people travelling short or longhaul
Written March 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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