Sherlock Unlock

Sherlock Unlock, London: Address, Phone Number, Sherlock Unlock Reviews: 4/5

Sherlock Unlock
4
Escape Games
This location was reported permanently closed
About
The live escape game in London. You will be locked in a real room to solve a mystery! The time will tick against you! The only chance of success is your well working team! A real live escape game for families, friends, and colleagues.
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listing

4.0
129 reviews
Excellent
64
Very good
38
Average
11
Poor
9
Terrible
7

Daniel S
17 contributions
Great time, Great puzzles
Nov 2016
Well thought out puzzles, very challenging (make sure you know your maths!) would recommend to my friends
Written December 13, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

EeyoreTravel
London, UK495 contributions
Closed down!!!!
Dec 2016
Bought a Groupon deal two months ago, tried to book for a Sunday slot only today (4 Dec) is available.

Got there, there's a sign on the door as pictured.

It's closed down due to liquidation!
I had NO notification from them or Groupon!!!!

There were 6 of us, another couple actually travelled far for a get together which turned out to be a car park get together.....

Anyone who had booked direct, I'm not sure how to get the refund. But I will definitely be on the phone with Groupon first thing tomorrow as they're customer service is only Monday to Friday!!!!

Do not even bother to go check out the place! It's totally shut!!!!
Written December 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TedtheCaptain
Sandwich, UK11 contributions
Poor room & Poor staff
Nov 2016 • Friends
Received a Groupon voucher for this room, and we completed the 'Chaos' room.

We completed this with well over 32 minutes remaining in the hour.

The room itself was poor, and it was clear there were two other rooms off this room. I suspect that the harder rooms are this first room with an additional room added. I asked the staff to which they denied that they are rooms... but they clearly are - which would be a huge disappointment if you returned to attempt a harder room and were faced with the room you had already completed! (although I'm unsure why you would return).

Of the group of 6, only 2 had done an escape room before but the other 4 found it rather easy and the 2 of us who have done rooms before were surprised at how unprofessional the staff were. When we completed the room, we opened the door we came in and weren't actually sure if it had finished.. there was no member of staff there to greet us, so we weren't sure if we had actually finished. We then went downstairs to the reception and had to knock on the staff door to tell them we had finished as they hadn't bothered to look at the CCTV of the room and keep tabs on how we were doing.

We wouldn't return (although now see the business is in liquidation - so perhaps it was set up to earn a quick buck). I had suspected the quality may not be great when it was a Groupon voucher, as good escape rooms are normally so booked up. The location of this room was also not great.

We were left having to explain to the other 4 guys who had this as their first experience of an escape room that they are normally much better. I'd advise going to a more established room (another one in London that's decent is Enigma Escapes).
Written November 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DamL2014
London, UK14 contributions
Groupon Vouchers room(s) average and poor communication
Nov 2016 • Friends
I had a Groupon Voucher to use with Sherlock Unlock. We struggled a bit to find a suitable time but managed in the end. The actual enigmas, clues were not too bad even if way too many padlocks for a single door but the actual room was disappointing, no effort on the decor and setting was really poor! They apparently have nicer rooms with more immersive experiences for the "paying" customers. I found that a bit disappointing and frankly speaking not the best promotion for Sherlock Unlock as I would probably never consider coming back because of this Groupon experience. Also big issues in joining the guys there. Never pick up the phone, left voicemails and sent emails and had to wait sometimes a couple of days to hear back from them. Tried to reschedule the game at the last minute (which will cost you £20 by the way) on wednesday last week. Turned out I made it at the schedule date and time, they literally got back to me following my 3 emails and voicemails yesterday to say they could reschedule... even though I already did it last week! I guess they can seriously improve their organisation.
Written November 24, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

T18643
London, UK62 contributions
THIS BUSINESS IS NOW IN LIQUIDATION
Nov 2016 • Business
Beware if you've already booked - I went there earlier with a booking and the owner informed me they were now in liquidation! Shame as it looked fun!
Written November 23, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rebecca F
London, UK25 contributions
Fun for the Family!
Nov 2016 • Family
I booked myself and my family to play Mutiny, for my Father's birthday present. Despite being four very different people, we all had such fun working together to solve the mystery. I would highly recommend this as something different to do with friends and/or family, as it really gets the ol' brain working! Thank you, Sherlock Unlock!
Written November 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ribena87
Essex, UK141 contributions
Theres better.......
Jun 2016 • Friends
We have done a couple of escape games and this is my least favourite, There were a group of 4 of us doing chaos. The theming is minimal and the room seemed bland. There were not that many puzzles meaning we were often all waiting on that one to be solved before the next, We escaped with 10 minutes spare. I wouldn't come back there are better ones out there.
Written November 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rachel K
7 contributions
Not great
Aug 2016 • Friends
I've done a few 'Escape the Room' challenges now, and there are much better ones out there than this one. We chose the Mutiny puzzle, and the room we were in was really tiny. It was also really dark, which was a hinderance spotting and reading clues. The other places I've been to had a guide in character and costume, explaining the backstory behind the puzzle - but this time we had a guy show us in who took very little time explaining and seemed like he didn't want to be there. I wouldn't say that the actual puzzles were that original, or well thought-out, and when we were stuck, the hints we received were often not relevant to the part we were trying to complete. Though we did escape, there wasn't a much of a feeling of accomplishment or satisfaction at the end, as it was necessary to make some tenuous leaps and guesses to finish, rather than just using your solid problem-solving skills. If I were you, I'd try a different place.
Written November 13, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MaddyLou
Leigh-on Sea, UK35 contributions
Good value for money
Oct 2016 • Friends
Went to the escape room as a group of friends who have completed a number of rooms in the past, and the game was enjoyable and a good difficulty level. Some parts did not necessarily live up to what we have experienced before and, without ruining the experience, it was a bit of an anti-climax and the majority of the clues revolved around numbers. However, we got a groupon deal for the experience so it was worth the money spent.
Written November 12, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AlanJ1950
Canvey Island, UK11 contributions
Great fun! Recommended!
Nov 2016 • Couples
My wife, daughter, boyfriend and me did the 'Mutiny' escape and managed (albeit with a couple of hints) to escape with 12 minutes or so still on the clock. This was our first experience of an 'Escape' and thought it was great fun. We will be exploring new ones to do.
Written November 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 128
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing