247 Airport Transfer
247 Airport Transfer
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
247 Airport Transfer is a professional minicab provider on the London Private Hire Market with an activity of over 10 years. We can be described in four words: reliable, safe, fast and accessible. Our clients choose us for airport transfers but also for local journeys. We pride ourselves with a range of benefits suitable for any type of private or corporate booking.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
520 reviews
Excellent
414
Very good
51
Average
6
Poor
5
Terrible
44

Sue A
Sydney, Australia87 contributions
Apr 2022
We found this airport transfer the best we have ever used. The drivers were reliable and professional, the cars were immaculate and big enough for all of our luggage and the ride itself was really comfortable - it really was excellent value. I would throughly recommend this service (found on the London Toolkit site) to anyone requiring a transfer service to and from the centre of London.
Written May 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Written May 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Krish G
Bromley, UK2 contributions
Dec 2022 • Business
The cab arrived on time for pickup and I reached Heathrow T5 around 15 min earlier than scheduled arrival time. The Driver was extremely friendly and discuss a lot of interesting topics , making the 1 hour journey feel like a 5 min short commute. Overall, it was a fantastic experience booking with 247 Airport Transfer and I’ll definitely use them for future airport transfers.
Written March 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to provide us with your wonderful feedback about your recent experience with 247 Airport Transfer. We're thrilled to hear that your cab arrived on time for pickup and you reached your destination earlier than expected. At 247 Airport Transfer, we always strive to provide our customers with the best possible experience, and we're delighted to hear that we've met your expectations. We're grateful for your loyalty and look forward to providing you with exceptional service in the future. Thank you for choosing 247 Airport Transfer for your airport transfers, and we hope to see you soon!
Written March 14, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vishnu Ramana
India15 contributions
Sep 2022 • Family
I had a very good experience with using their service. Our driver - Laurentiu Targovet was very calm and polite. He also waited before we landed and was very accommodative of our requests. I will always use their service again for airport transfers and recommend them to my friends and family.
Written October 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Written December 16, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Judy B
7 contributions
Jul 2022
We arranged transport from London Heathrow to Dover, Kent UK for July 21. On the evening of July 20, our connection was cancelled and we missed our transatlantic flight. We couldn’t get any other flights until the next day. I sent an email to the transfer company requesting they move our reservations to Friday July 22. They refused unless we paid another $270. They would not give any kind of a refund and basically just took our money, and provided NOTHING! Their cancellation policy says No worries, we will refund with a slight fee. Bunk! Don’t use them!
Written August 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Judy, thank you for your feedback. I sincerely apologize for your poor experience and understand it may be frustrating not meeting the level of your expectation. Having looked into your booking history logs, I can see that indeed, this was cancelled after the pickup time of the reservation, thus the cancellation policy was applied for the driver's no-show situation. Unfortunately, we cannot offer a refund if a reservation is cancelled within a certain time frame or in the event of a no-show. However, a partial refund of half of the amount was approved in this case after being reviewed by our customer team supervisor. And any cancellation policies and charges do stand; this is to ensure all our customers are being charged the same. Hoping for the best and please feel free to contact our team members for any further assistance.
Written August 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Badger611
Menomonee Falls, WI22 contributions
Oct 2022 • Family
We tried to use 247 twice during our visit to London. The pickup from the airport was fairly smooth. The traffic was awful due to construction but our driver handled everything very well. If that was our only trip the rating would be higher. The second trip was a pickup from St Pancras train station to the airport. During this trip there was no designated pickup spot and when we arrived, we could not connect with the driver. The original driver never showed up and we were told it would be a bit of a waiting for another driver. We were standing in the drizzle for 45 mins and no driver showed up. We were then able to get an uber and cancelled our trip.
Written November 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Badger, please accept our apologies for any inconvenience created on this occasion. I would suggest you to please contact our line manager on the helpline to discuss this further in order to locate your precise reservation. We aim to respond to all customers within 24 to 48 hours. We are also grateful for using our services, and we hope that you will continue to do so in the future. We thank you for giving us the opportunity of serving you as our customer and we do hope we will have the chance in the future as well.
Written November 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dave
Birmingham, UK1 contribution
Jun 2022
Booked taxi to Birmingham Airport via this company for 11th June and confirmed it the night before. No taxi turned up so i phoned up there customer service once they were half hour late and asked where it was. I was told i would get a call back in a minute after he found out. Lo and behold he switched phone off and never called me back after trying for ages. Dont trust this lot as they confirmed to me the night before that all was ok. I had to take my car to airport instead and landed up costing me £152 because it was a late booking. DONT TRUST THEM
Written June 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking the time to describe this unfortunate experience - but this was definitely not booked with us, as there are no recorded bookings under your name, nor towards Birmingham airport on the given day, 11th of June. Maybe you booked this another company with a similar name as hours? Wishing you all the best!
Written June 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Haroon R
2 contributions
Feb 2023 • Family
Booked for 6:15, arrived at 6:45. 30mins late!!! Was for my sons urgent surgery in Central London Hospital. Driver was unprofessional on arrival and non apologetic in a scruffy vehicle. Refused to accept the drive and informed i got an uber coming as i was not happy and running late due to them and was unsure when they were arriving so couldnt risk waiting. he got aggressive causing a public dispute. In the end Uber was cheaper and cleaner vehicle with a more professional driver.
Written March 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for bringing to our attention the driver's poor service, for which we sincerely apologize. Unfortunately, the initially allocated driver was unable to make it to the pick-up anymore. We could not find another driver from our fleet on such short notice, so the controller on duty had no other solution than to outsource this reservation to one of the partner companies that we work with, just to make sure a driver would be there to meet the passengers. We apologize for the poor driver's appearance on this occasion, even though he is not from our own fleet. We have forwarded this matter to the other company who will address this in an appropriate manner with the concerned driver. We do hope that you can understand that unpleasant situations can happen and we are committed to providing you with the expected level of service. Agreeing that our usual level of delivery service was not met in this particular case, we will gladly offer you a discount of 10% for your next journey with us, in the hopes that you will decide to book with us again and give us the chance to offer the level of service expected. Once again, please allow us to express our apologies for the situation encountered. Thank you for your patience and understanding!
Written March 14, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Castle400
Jackson, MS136 contributions
Apr 2022
Booked Gatwick Airport to Heathrow area hotel transfer. Have been a previous, satisfied customer. On this occasion, the day prior confirmation email did not include the usual driver photo and vehicle information. That made me a bit worried. On the day, the driver arrived nearly an hour after my plane landed and then insisted I walk from the agreed meeting location in the arrivals hall to the nearby Premier Inn for pickup. The driver was shabbily dressed, his English was very poor, and the vehicle was shabby. Afterwards, I completed the Feedback form and received a bewildering reply from 247. They explained that, because of driver shortages, my transfer was outsourced to a local minicab company, take what comes.
My advice....think twice about 247. Based on this experience, I'd be reluctant to book again.
Written April 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your feedback. We sincerely apologize for your poor experience and understand it may be frustrating not meeting the level of your expectation. We can assure you that we take this feedback seriously. As you have been using our services for several years, you know that such situations are extremely rare. This was a one-off unexpected issue which arose due to a combination of factors that were outside your control. Moreover, there is no control of minicab offices on such unexpected issues and we can simply inform the customers about the expected time in such circumstances. We aim to consistently deliver a professional service to our customers and we agree the level of service was not the expected one, however, when unforeseen events appear, events that we cannot control, there is nothing we can do, such as traffic jams or bad weather. We hope that you will give us the chance to offer you the kind of service that you were accustomed to and you will continue to use our services in future. Hoping for the best, warm regards!
Written April 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lindsey W
2 contributions
Jan 2020 • Solo
Great car service! I have taken other car services and busses to the airport in the past and I can say that I have had the best experiences with 247. With other services I have dealt with drivers that never showed up, were rude, and/or their driving was so bad I experienced motion sickness. The drivers with 247 have been 10-15mins early when taking me to the airport. They were also good drivers and were very friendly.
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

hjenee
1 contribution
Mar 2020 • Family
Used them twice. Drivers were communicative and on time. Excellent service. When booking, their customer service was great. Of all the transfer services I looked at, they had the best customer service: easy to contact and prompt to respond.
Written April 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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247 Airport Transfer (London) - All You Need to Know BEFORE You Go

Frequently Asked Questions about 247 Airport Transfer

247 Airport Transfer is open:
  • Sun - Sat 12:00 AM - 11:59 PM
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