Simply Airports

Simply Airports, London: Tickets, Tours, Address, Phone Number, Simply Airports Reviews: 4/5

Simply Airports
4

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4.0
54 reviews
Excellent
30
Very good
10
Average
0
Poor
4
Terrible
10

Renatogrc
Sao Paulo, SP15 contributions
Never again - Uber was way better
Sep 2020 • Couples
It is difficult to say the worst part of it. To be honest there are only two positive things: the car was in good condition and the driver pick us up on time.
The service, though, is terrible for many reasons:
- The driver refused to turn on the AC because “the car is with low fuel”.
- The driver tried to get extra £20 because there were “too many luggages”, even though the car was the exact one suggested by the company for the number of passengers and luggage. He insisted on that and tried to make me speak with his boss over his own mobile (even though such boss never called me or emailed me when I said that I would prefer to speak with him over my own mobile).
- He didn’t put all my luggage in the trunk (He asked me to do that for some of them).
- The driver was speaking on the phone during a substantial part of our trip to the airport.
- The driver unnecessarily honked to other cars (driving aggressively) at least three times in our 1-hour journey.
In sum, I should have taken an Uber XL to Heathrow Airport (last time was painless, much better service and roughly the same price).
Written September 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael N
14 contributions
Great service and a good price
Jan 2020
Used this service to get from Gatwick North to East London. The price was the best I found. The taxi driver was on time, communicated with us well, and drove well. Would definitely use again!
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

asws2018
Montreal, Canada14 contributions
Losing Faith
Sep 2019
I used to use them often on my trips to London, but recently they seriously let me down. I had recommended them to my sister and they completely screwed up her reservation. I will not recommend them again.
Written December 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

northernlad3
Jersey, UK15 contributions
Good service from Simply Airports
Sep 2019
Just returned from London and once again booked the services of Simply Airport Taxi for our transfers to and from Gatwick Airport. We have always received good service, the cars were clean and comfortable and both pick ups were on time. My wife has restricted mobility and so a wheelchair is part of our essential luggage, once again this did not cause any problems. Our return journey to Gatwick coincided with London’s car free day and we were concerned that our journey could be delayed. Following a email discussion with the company the booking time was rescheduled. Thanks Simply Cars - probably see you next year.
Written September 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AliMontreal
Montreal14 contributions
Overall good experience
Jul 2019 • Solo
I used this service for the first time last week for my trip to and from Heathrow. Upon arrival, I had to wait about 20 minutes for the driver, but I was glad to be able to speak to someone at the office, who was in touch with the driver. On the way to Heathrow for departure, the driver was a bit late, and again I called the office and they were in touch with him. I appreciated being able to speak to someone, though it was a bit stressful not be able to find the driver immediately or that the driver was a bit late for pick up. I liked the fact that I could pay by cash or credit card, and that it was a fixed rate ahead of time. The drivers were polite, efficient, and pleasant to talk to. I would try them again next time.
Written July 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Aggie85
Texas25 contributions
On-Time and Professional
Jun 2019 • Couples
We have used Simply Airports many times and have always been pleased. They are consistently professional and have always been on-time. Their cars are well kept and clean.
Written June 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

crisbaxter
London, UK241 contributions
Used for the last 10 years, always on-time and professional
Apr 2019 • Business
I have used Simply Airports for the last 10 years, sometimes twice a week as I fly a lot. They have never failed in getting me to the airport on-time, sometimes they advise of an earlier pickup based on their experience of the traffic conditions at that time or day. Always at the pickup point when I return from abroad, even when I have given them the wrong time as they check the flight times. Drivers are always professional and helpful.
Written May 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stay18477545084
1 contribution
AWFUL DO NOT USE!
Nov 2018 • Business
Awful service from start to finish.
We booked a taxi early in the morning to get to the airport. The driver was late and then had to change his tyres, he was INCREDIBLY RUDE and was speeding down the motorway to get to the airport in time. IT FELT VERY UNSAFE!!!
When we wrote to complain the company ignored two emails and sent the invoice instead! We then called and the manager proceeded to shout and refuse to offer a refund.

PLEASE DO NOT USE THIS COMPANY. THEY ARE TERRIBLE!!!
Written November 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jay f
New York City, NY28 contributions
Pretty Good
Oct 2018
We have used them for over 15 years and about 2-6 times a year, mainly to go to and from Heathrow to Central London. We have found the drivers to be reliable and friendly. Sometimes you have to wait for them in the arrival lounge area while they park. Its best to have a cell phone handy so you can reconfirm with the driver that you are waiting for them.
Written November 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gustavo R
1 contribution
London visit
Aug 2018 • Family
We were really impressed with the service and timing of simplyairports, it was a very nice experience luckily for us the same driver who pick up us from the airport Pick up us today at 4 am and drop off us at the airport and he was extremely helpful and overall exceed our expectations, if you need a car services while you are in London do not hesitate to use them. We will give 6 stars but we can only give 5, use this service you won't regret it.
Thank you simply airports!
Written August 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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