Angels Cars

Angels Cars, London: Tickets, Tours, Address, Phone Number, Angels Cars Reviews: 1.5/5

Angels Cars
1.5

1.5
171 reviews
Excellent
18
Very good
5
Average
3
Poor
8
Terrible
137

Nuala K
1 contribution
Don’t use this company
Nov 2021
I have just waited two hours for a pickup booked 24 hours in advance. It’s not the fault of the drivers but of the useless control operators. Do not use this company.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

BeeKayUK
London, UK18 contributions
AVOID THIS COMPANY. WORST CAB COMPANY I HAVE EVER USED!
Oct 2021
Every time I have used this company, something has gone wrong. The driver ALWAYS turns up late to pick you up from the airport. They ALWAYS change the price and charge you more than you were told you would pay when you booked. The drivers ALWAYS speed and go way over the speed limit on the motorway, their driving is so dangerous. And to top it all off, yesterday the driver turned up to collect 6 of us in a car that had no space for our luggage. He said he thought there was 1 passenger. So we all had to put our luggage on our laps. HOW COULD YOU NOT KNOW THERE WAS 6 PASSENGERS AS WE ORDERED A 6 SEATER???? DO NOT USE THIS COMPANY.
Written October 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John Kirk
London, UK15 contributions
Never again. Avoid, avoid, avoid!
Sep 2021
Summary: Learn/adopt basic professionalism skills, such as informing your client if you can't honour a pre-booked appointment to pick up a customer.

Failed to turn up for pre-booked appointment. When contacted, was told delay would be 15-20 mins due to fuel problems (haha!!). A couple of minutes later, on the same call, was then told appointment is cancelled - no explanation. No SMS messages received prior to appointment time, and when I phoned the recorded message said, "Your cab is booked, and your driver will be with you shortly", which proved to be incorrect of course.

Avoid! Never again! Unreliable. Should have informed in advance that the cab service had to be cancelled, but that never happed due to their unprofessionalism and unreliablility. (Consequential loss as a result of failed appointment: hip replacement appointment missed for the 85-year old lady for whom the cab was ordered)
Written September 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lami. lolo
1 contribution
Terrible, DO NOT USE
Aug 2021
terrible company, do not use it, i waited 1hrs in the airport, than they called me again to wait an other 45min with my children, I end up taking a black taxi instead which i can not afford specially coming from holiday, DO NOT USE.
Written August 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Em M
1 contribution
Total tossers
Jun 2021
Ordered taxi from angel cars and they told me would take half an hour , 45 minutes later I phoned asking what was going on and they said they had cancelled the car , NO EXPLANATION!

Avoid !
Written June 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Baggins82
London, UK5 contributions
Booked in advance but never showed up!
Feb 2020 • Couples
Awful service - taxi never showed up despite confirmed booking and being told for an hour that he was "on his way". Had to find alternative taxi firm to get to airport.
Written January 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Yousef A
1 contribution
Pay 10 pounds more.. please...
Aug 2020 • Family
You see, I used to recommend Angel's ALOT for their cheap affordable prices as well as a somewhat satisfactory arrival time, but the last two taxis I got from the airport was absolutely heart breaking.

I took Angel's Angel's Stansted both ways, the first journey was nearly 30 minutes late and so was the return journey, I wont bother with the journey to the airport (as I forgot the details) but I'll explain what happened on the return journey.

The actual drivers are not at blame here you see, it's the shambles of a office they have which is at blame here.

I had asked them to come 1 hour after the flight landed, (which it landed at 14:00). Come 14:40 I recieved a message that they had "a rise in demand" and therefore said it would be a bit late but they were doing everything they could.

Come 15:25 I called the driver and inquired as to what was actually happening and the kind and respectfully driver told me that he was just told now that he was to come pick us up as the flight had just landed and that he was about 15/20 minutes away (bear in mind that this is 15,25 an hour and 25 minutes after we landed..) so I called up the office and asked to speak directly with the manager.

The manager was uncooperative, argumentative and rude.. attributes which a manager should not have... he started arguing with me telling me that it takes 10 minutes to enter the airport.. (stansted doesn't take 10 minutes to enter if your entering the outside pickup zone, which is where we were standing for 45 minutes .. in the lovely british weather) and regardless of that, it was already 15:25 (disclaimer; I dont remember the times exactly but its give or take up to 5 minutes accurate) and when I made that point he simply kept saying that the driver is at the airport, the driver is at the airport...

Regardless of the cheap prices, I'll never book with Angel's again, I'd rather pay 10 pounds more and get a somewhat decent, satisfactory service rather than this shambles of a company.

I dont recommend this at all... You'd be better of ordering an uber or ola for a lot more... trust me.. because these people specialising in boiling your blood after a long flight.

(Same review on google)
Written August 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daniel F
1 contribution
Terrible service unreliable
Jul 2020
Booked a mini cab for luton airport for 5am,when the day came no one turned up and when i called them only to be told there were no cars available and my booking was for a different time which i find very odd as i called the day before for confirmation which was confirmed.
Dont use this mini cab firm i almost missed my flight.
Written July 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

GSS
1 contribution
Unreliable
Mar 2020
Unreliable, booked for the whole week for the same time. Out of 5 days the driver appeared twice!! On the days when the driver didn't come, nobody notified me. Bad customer service.
Written April 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

James
2 contributions
Foulest service driver and service
Mar 2020 • Solo
Called the taxi firm spoke initially to a calm gentleman and arranged for a cab.
One of the rudest driver I’ve ever come across refused to come down his car to assist me with my bags , very abrupt respond and attitude.
I called the controller and spoke to a different man who sounded different but was indifferent. I quickly cancelled the booking. 1/10 poor
Written March 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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