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Ok the seats are comfortable with a nice recline but wow is this place expensive. That always seem to have a heating issue so it can be uncomfortably cold. The ticket desk handled drinks, food etc so queuing can be a long wait and the staff are a bit sniffy, they don’t seem to approve of anything that isn’t arthouse. I took out membership a couple of years ago with the promise off special events and screenings but in 12 months was never offered or contacted once. Also they never answer the phone or reply to emails. Very crappy customer care in my opinion.…
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Date of experience: January 2020
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There's loads of Cinemas in the area however this is the closest to our house, after our recent visit I will not be revisiting and if you decide to brave the cold take extra layers and a blanket, apparently they are waiting for a part to fix the problem but this could take some time! I've highlighted this to the customer care team and they have said sorry but there's nothing we can do and it's out of there hands, i'll not be going back.…
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Date of experience: January 2020
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My partner and I visited this cinema yesterday and were delighted to see that the seating in the former lounge screen was much improved. The old low rise bean bag type uncomfortable seating has been replaced by lovely comfortable chairs much to the relief of both of us! We enjoy going to this cinema but feel that the ticket prices are expensive for what is essentially a local cinema.…
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Date of experience: December 2019
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Don’t have the halloumi, it was not cooked and a strange yellow colour! I told staff who didn’t really respond and so I had to order chips. Shame as it’s a good cinema
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Date of experience: November 2019
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Literally love this place. Saw joker! Big beautiful cinema, quick service, super clean and funky with a good selection of drinks and snacks. Loved it!
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Date of experience: October 2019
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