Spa & Massage
Spa & Massage
2.5
Spas
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Suggested duration
1-2 hours
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The area
Address
Neighborhood: Camden
Famous for its sprawling cluster of markets and shops as well as for an embrace of all things counter culture, Camden offers a concentrated version of London street life. From bargain shopping and people watching to rubbing elbows in its abundance of pubs and bars, Camden is the place to be for many a Londoner. It is also home to some of the hottest live music venues in Europe. As packed as Camden High Street and its tributaries can get during the weekends, this neighborhood is right next to some of the city's most beloved outdoor spaces, namely Regent's Park and Primrose Hill.
How to get there
  • Mornington Crescent • 2 min walk
  • Camden Town • 6 min walk
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

2.5
3 reviews
Excellent
0
Very good
1
Average
0
Poor
1
Terrible
1

xXDominiquePXx
London, UK35 contributions
Sep 2016 • Solo
Unfortunately this review does not reflect the usual customer service

Saturday 10th september. I had a course of lazer treatment and a on the day a last minute massage booking. I called earlier in the day to book a hour deep tissue and I was given my therapist of choice (Irene) who is and was excellent. I had requested 1 hour booking and asked the price and wss told £59. After my treatment I came out and was asked to pay a whopping £79 when I queried this I was informed the massage had taken 75mins. I told her that this is not what i had booked for I had requested 60 minutes and someone had clearly made a mistake which someone clearly had. I was told that the system had me down for a longer booking. To save causing a disturbance I begrudgingly then paid the money and was told don't worry next time we will double check the booking with you.

I had contacted the email provided on the website to express my unhappiness however never received any form of response. I am a regular customer and the services are generally very good however as you can imagine I am not happy at having to pay an unexpected extra fee for a service I did not request or budget for because the therapist had most likely misheard the actual booking time.
Written November 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ibadanboy
Nairobi, Kenya6,146 contributions
May 2015 • Solo
Had a massage at the Spa & Wellness at Camden Town recently.

Located at 59, Camden High Street, it is easily reached by tune (Camden Town). A clean, well maintained space (the front part of the facility is used for beauty treatments, nails, etc).

The staff were extremely polite, professional & friendly. The treatment room was warm, clean, comfortable & nice. My therapist was an expert and the treatment was very relaxing and very healing.

A very deeply satisfying experience. I will be back for more. Highly recommended!!!
Written May 26, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Eliima
Essex, UK1 contribution
May 2016 • Solo
I booked laser sessions for two parts of my body, on first contact with the staff at the salon I was quite happy with their communication. However after taking my money I was surprised to receive poor customer service and a horrible attitude from the manager & staff. They told me of terms and conditions after my payment and after already having had sessions, no one made me aware of these terms and conditions before taking my money or asked me to sign anything.
Written May 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Spa & Massage (London) - All You Need to Know BEFORE You Go