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Traveler Overview
  • Excellent42%
  • Very good39%
  • Average10%
  • Poor7%
  • Terrible2%
May 30, 2018
“Customer Service Exceptional”
Jul 2, 2018
“Best chocolate in town”
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14 Princes Arcade, London SW1Y 6DS, England
St. James's
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Reviews (38)
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1 - 10 of 21 reviews
Reviewed July 2, 2018 via mobile

The shop offers variety of chocolate and they are the best I have ever tasted. Nikolay and the staff are extremely helpful and always positive. Massive well done for the exceptional service to Nick and the team! Would definetly recommend people to visit...won't get disapointed!

Date of experience: July 2018
Thank Mimi H
Reviewed May 30, 2018 via mobile

Only just been to this shop after watching it on TV. Called in May 30th 2018. Immediately was given a great welcome and inviting. The Gentleman behind the counter was professional in his explanation of the Establishment and the Royal Warrant that 1st fetched us...More

Date of experience: May 2018
Thank DarrenS824
Reviewed May 21, 2018

We found this place from a tour of ''royal'' London. Amazing chocolates of the most unusual flavours. Gracious service.Violet cream and prosecco truffles were nothing like we had ever tasted before.

Date of experience: April 2018
Thank LongbrTX
Reviewed October 12, 2017

Bought the jewel box and was really looking forward to trying these high end chocolates . Was so disappointed with every chocolate I tried . The chocolate did not have good quality chocolate taste and the filings were nothing special . Really wanted the next...More

Date of experience: October 2017
Thank Angiegreen1
Reviewed October 12, 2017

First visited after seeing shop on a TV programme about royal warrants & since been back on many occasions. What sets brand aside for me, are suger free items ( not for everyone, but a lot of diabetes in my family & in my pursuit...More

Date of experience: August 2017
Thank sean r
Reviewed June 17, 2017

A relatively-small shop, Prestat Chocolates packs a tremendous selection of delicious chocolates into its shop. Imaginative and diverse selection of flavors will delight the most experience dof chocoholics. Excellent hot chocolate. Samples are available. Chocolates are packed in attractive boxes and make popular gifts.

Date of experience: April 2017
Thank 781nr
Reviewed May 4, 2017 via mobile

I come in here as they have a much better selection than in supermarkets and department stores. The chocolates are high quality and I recommend their banofee truffles. The chocolates are probably the tastiest things to come out of Park Royal.

Date of experience: May 2017
Thank sheepygold
Reviewed January 5, 2017

Anyone who is out and about in the area of Sloane Square needs to seek out Prostate, an absolutely sweet little cafe and chocolate shop. We have frequented this spot over the past few years, enjoying coffees, tea, hot chocolate, croissants, scones,cookies, and sandwiches, throughout...More

Date of experience: December 2016
Thank Sam W
Reviewed October 17, 2016

My friend and I found this unexpectedly and walked in for a hot chocolate and it was the best hot chocolate I have have tasted.

Date of experience: October 2016
Thank Alexandra C
Reviewed June 29, 2016

The shop inside the Princess Arcade is a feast to the eye. Chocolate creations come in a great variety, and can be ordered in an assortment for 8gbp/100g (reasonable compared to The handmade chocolates at Paul A Young). The best in my opinion, is the...More

Date of experience: June 2016
Thank YubaPrincess
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St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
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