Heathrow Shuttle

Heathrow Shuttle, London: Hours, Address, Heathrow Shuttle Reviews: 3.5/5

Heathrow Shuttle
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Heathrow Airport Transfers, door to door private and group transfers. Offering luxury Car and Minibuses to any destination in the UK. Over 3 million regular passengers. Fixed fares. No waiting time or hidden charges. Low cost door to door airport shuttle to London city hotels.
Suggested duration
More than 3 hours
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Tours and Tickets

3.5
24 reviews
Excellent
12
Very good
4
Average
1
Poor
0
Terrible
7

Jason A
Northwest Territories, Canada11 contributions
Unimpressed
Jul 2020 • Couples
Booked shuttle with company for July however Covid hit and had to cancel. Refund promised after trying to issue credit prior to policy change. Refund has not been issued, company will not respond to emails (I’ll add they are not threatening and am willing to share if someone does not believe). Unimpressed, currently not willing to recommend to others.
Written July 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Very T
London, UK1 contribution
Excellent service and professional team of drivers
Jan 2018 • Business
Heathrow Shuttle has been a great service provider to all our staff members. Nice clean luxury vehicles.
Written February 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

oksanapetrova123
New York City, NY2 contributions
Professional team, good rates
Nov 2017 • Couples
After a bit of a wait, we located our driver who was interesting to talk to and a good driver. We were given a any information about London on our way to hotel. We were dropped off right outside our hotel door.
Written February 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Voyager466906
Aylesbury, UK2 contributions
Great service for students , families or groups along with individuals
Jan 2018 • Solo
Heathrow shuttle is a very economical service , what I have found it is great service when you want to save money and in addition there small coaches / buses use bus lanes which could save time of yours while others could be waiting in traffic.

I found their drivers professional who know what they are doing. You can easily book your seats and contact admin.

I would recommend them specially to students and groups.
Written January 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Madrona1425
Seattle, WA15 contributions
A perfect 10
Oct 2017 • Couples
Heathrow Airiport Shuttle not only fulfilled my expectations, they exceeded them Courteous, on time, professional, accommodating! Skillful drivers found the best ways through London traffic. Clean cars, too. Perfect experience. Highly recommended!!
Written October 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Raees D
1 contribution
Transfers
Oct 2017 • Solo
Best transportation service around London city from Heathrow Airport. Friendly and experienced drivers.
Written October 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you very much
Written October 5, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Usman A
2 contributions
Good Drivers and best service
Sep 2017 • Family
Economical Price and Perfect service. Everything from start to end was good. Service was on time and Clean car
Written October 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you very much
Written October 4, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

marjorie K
5 contributions
Shuttle service
Oct 2017 • Friends
A Shuttle booked on line and paid for December 2016 FAILED to Collect.
Several phone calls at Heathrow failed to resolve the problem as they had no record of the booking.
A car would be 2 hours at least.
We had to take a taxi at a cost of £80.
They then advised that the return booking was ok (as they had no record i fail to be convinced this would happen). We have a flight to catch at 7.30am to Lisbon.
I have booked a taxi and requested a refund from Heathrow Shuttle.
Written October 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Please accept our apologies for the inconvenience caused to you on your arrival. Full refund has been made back to your card. We would like to extend our apologies and would like to offer you a free transfer from Heathrow to London city at anytime in the future.
Written October 4, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jordanowings
Washington DC, DC1 contribution
the BIGGEST rip off of our vacation
Sep 2017 • Family
these guys are awful - I would absolutely never use again under any circumstances. we paid 130 USD to provide safe transportation from central London to Heathrow airport for my wife, myself, and our infant son. the main purpose booking through heathrow shuttle was to ensure a baby seat for my son - we wanted to be sure he was safe on the trip to the airport which requires highway driving. When the driver showed up, he had a baby seat (some flimsy POS), but he had absolutely no idea how to install it, i guess he expected we would know how?? either way, after struggling for at least 20 minutes, unable to safely secure the seat, we decided we were actually better off transporting our son on our lap, and praying this idiot didn't get us killed. not only did they not provide the service we overpaid for to ensure our piece of mind, the driver didn't apologize at all, completely unapologetic. he smoked and talked on his phone the entire time. i emailed them several times to request a refund (full or partial) - no response. it would of only cost around 50 USD to travel via uber, which likely would have been just as safe and definitely more pleasant.
Written September 28, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Customer, thank you bringing this to our attention, we have looked into your complaint and we will defend ourself and our driver. Firstly it is untrue to claim that the Driver was smoking in the vehicle. The Driver did not smoke in the vehicle as it is against the law to smoke in private hire vehicles in the UK. The driver would not risk their livelihood. Secondly the driver did use his hands free bluetooth device to communicate with the office, however it is not against the law to use a hands free device in the UK. However the driver was not continually on hands free. Further in the UK it is the parent's duty to bring their own child seats and they are responsible for child seats. The parents were unable to use the child seat provided by the Driver and still went ahead and decided to use the service. They could have said they would not use the service as they couldn't use the car seat provided and asked for a refund. However it is unfair to use a service with the intention of complaining later and asking for a refund. After using the service you decided to ask for a full refund. As the service had been used we were unable to oblige them with a full refund. For clarification please see below for what the UK Law says about child car seats. https://www.gov.uk/child-car-seats-the-rules/when-a-child-can-travel-without-a-car-seat 2. When a child can travel without a car seat A child can travel without a child car seat in some circumstances. Taxis and minicabs (private hire vehicles) If the driver doesn’t provide the correct child car seat, children can travel without one - but only if they travel on a rear seat: and wear an adult seat belt if they’re 3 or older without a seat belt if they’re under 3 Minibuses, coaches and vans Minibus or coach drivers and companies don’t have to provide child car seats. You must provide your own if you want to make sure a child has one. Coaches Children can travel without a child car seat or seat belt, if they’re not available. Minibuses All children must travel in rear seats (any seats behind the driver) if a child car seat or an adult seat belt isn’t fitted. Children aged 3 or older must: use a child car seat if there’s one available in a minibus use an adult seat belt if child car seats are not fitted or are unsuitable
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anne H
Shrewsbury NJ3 contributions
Good service
Jun 2017 • Friends
Took the shuttle to and from the east end of London. The ride there was good, the driver understood the traffic and avoided it as best he could, the ride to Heathrow was not so good. The driver was fine, and had trouble getting around the traffic. He was almost 45 mins late to our hotel. I think he should have anticipated the traffic and arrived on time, told us next time to stay in the west end. Made it on time.
Written August 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you very much
Written October 4, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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