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Spa Experience, Wimbledon

Closed Now: 11:00 AM - 8:00 PM
Open today: 11:00 AM - 8:00 PM
Review Highlights
Good spa treatment and service....but!

Overall a good spa treatment and service. The customer service was good but could do with... read more

Reviewed January 15, 2018
bevley w

I’m a member at the gym so get the spa included in my package, you get slippers, towel and dressing... read more

Reviewed October 12, 2018
Croydon, United Kingdom
via mobile
Read all 45 reviews
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Traveler Overview
  • Excellent51%
  • Very good13%
  • Average13%
  • Poor15%
  • Terrible8%
Nov 2, 2018
“Very Poor Customer Service”
Oct 12, 2018
The leading spa in Wimbledon for an affordable luxury spa experience, our Wimbledon spa is located in Wimbledon Leisure Centre and offers you the perfect environment in which to restore mind and body and spirit. Wimbledon Leisure Centre originally...more
Closed Now
Hours Today: 11:00 AM - 8:00 PM
See all hours
Suggested duration: 2-3 hours
Latimer Road, London SW19 1EW, England
+44 20 8540 9419
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Reviews (45)
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1 - 10 of 44 reviews
Reviewed November 2, 2018

My girlfriend booked us both in for the Thermal Spa Experience. When we arrived we were told that they could not find our booking on the system. The receptionist then proceeded to ask me 'if I was there for' and listed the names of the...More

Date of experience: November 2018
1  Thank AFMC9499
Reviewed October 12, 2018 via mobile

I’m a member at the gym so get the spa included in my package, you get slippers, towel and dressing gown in a bag and the get to enjoy the spa, I love it! There’s a great hammam heated bed which I love and the...More

Date of experience: October 2018
Thank princesssarahmariep
Reviewed August 3, 2018 via mobile

Booked with my partner to use the spa facilities, was greeted and shown around by Theresa who was so lovely and welcoming. The sauna, steam, hydro tub, foot spa ect are all in one room however it’s very spacious and we didn’t have to wait...More

Date of experience: July 2018
Thank ILikeJager
Reviewed June 5, 2018

I booked a pedicure on the Spa's website for 5pm and received a confirmation email, an hour later I then received another email to say that my pedicure had been moved to 1pm! I was at work and obviously couldn't do this time. I tried...More

Date of experience: June 2018
Thank Karen F
Reviewed April 16, 2018 via mobile

I just like to give feedback, about some company service... I do love to say I am very happy to visit SPA at any time, because there’s really amazing atmosphere to spend couple hours and relax as longer you will like. Member staff specially reception...More

Date of experience: April 2018
Thank Zu R
Reviewed March 29, 2018

My pedicure was carried out in the reception area giving me no privacy at all. Two friends had just finished their treatment and spent the whole time sat next to me, chatting away to each other, which didn't make for a relaxing or cosy experience....More

Date of experience: September 2017
2  Thank Catherine M
Reviewed January 15, 2018

Overall a good spa treatment and service. The customer service was good but could do with addressing a few minor points. i.e. allowing customers a couple of minutes to undress and not stand over them while they do - fortunately for me, I don't have...More

Date of experience: January 2018
6  Thank bevley w
Reviewed January 6, 2018 via mobile

I paid £32 for a 50 minute pedicure with no gels. The room they do the treatment in is a box with no music. Very weird environment. Can just hear the pumping bass from music in the gym. The therapist wasn’t very good and their...More

Date of experience: January 2018
1  Thank 339megg
Reviewed November 4, 2017 via mobile

I made an online booking - it gave me all the options to pick what I wanted, the date and time etc which I did and booked it no problem. The next day I get a call from a very rude receptionist to say that...More

Date of experience: November 2017
Thank mariewineandme
Reviewed September 27, 2017 via mobile

Had an incredible massage just today in here, definitely will come again to this place. Top customer service, kind receptionist, clean facilities, peaceful relaxation area.

Date of experience: September 2017
Thank Marián Ž
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Questions & Answers
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Amanda G
January 4, 2019|
Response from ILikeJager | Reviewed this property |
Yeah you can pay just to use the facilities. If you go on the treatwell website they usually offer discount for this spa as well.