Tiny screen at Bluewater. Would have been better to watch it on telly. No hot food. Stuck next to toilets with the portaloo doors banging in the wind through the film. They get one star for the jump lead hero who saved the cars who'd flattened their batteries.

Awful experience at Luna Cinema in Westonbirt to see Top Gun Maverick. 10 mins in the picture went off, 15 seconds later the sound went. Then someone came on the announcement to say that due to a technical issue the film wouldn’t be continuing. Then the screen deflated - it was almost laughable. No visible attempt to resolve the issue. Apparently the generator failed, and there was no back up. Poor communication as everyone then packed up to leave. £17.50 for an experience is kind of ok, but I wouldn’t expect my local cinema to not be able to show more than 10% of the film…

There was no mention when booking that there were no seats provided. I would imagine most people think an outdoor cinema will provide visitors with somewhere to sit. They don’t. They then want to charge you £15 to hire a seat and £10 to hire a blanket. Yet the email you receive only tells you what you can’t bring into the event, which is basically everything. Totally ruined my experience and I either had to pay the £15 for a seat or stand for the whole film. Won’t be a returning customer.

There was an amber weather warning for torrential rain in place the evening we were meant to watch Top Gun Maverick at Hampton Court and the long list of what could not be brought to a filming included umbrellas (only ponchos and raincoats allowed). A friend had also told us only the day before that chairs were not supplied unless paid for in advance. So we decided to not even venture out and get absolutely drenched and we did not go. Instead we watched Top Gun Maverick in the dry and comfort of our own living room. I will be asking for a refund due to the weather warning that was in place when we should have been the the Luna Cinema.

The food and drink available was extortionate considering the quality. Customers are not allowed to bring alcohol, the bar had only a limited selection of low to mid-end products but charged high end prices. The only food option was hotdogs and once again the poorest quality for the highest prices. I understand you are a captive audience and that prices reflect this, there was no need for such poor quality. The weather was poor that evening, there had been huge thunder a lightning storms until late afternoon. There was an amber weather warning still in place and yet the show proceeded. Pleased I found my winter fleece lined waterproofs, left dry but very cold after a down pour mid film. Having said that the film was ace and watching it in Hampton Court Palace grounds was great. Should I contemplate this again, I will take non-alcoholic drinks and buy absolutely nothing after the ticket.

Disappointing experience. I understand events are weather dependant. It's a shame Luna Cinema doesn't consider postponing or offering alternative dates when weather conditions are poor. Not fun and not enjoyable sitting in the pouring rain feeling cold and wet. Only positive was the location. It was lovely in the grounds of Hampton Court. Food and drinks were very limited and over priced. Maybe a sunny day would change my opinion.... Don't think I will be recommending Luna Cinema.

Luna Cinema - sadly "much ado about nothing". Thought we would give them a second chance this year. Been there in good weather and bad. Both times the films were good but the overall Luna experience was just dull and time-wasting.

On Saturday the 5 August 2023 we had tickets booked in March 2023 for screening of Top Gun Maverick at Hampton Court London The weather was dreadful nothing but rain and wind We are pensioners and disabled , were trying to contact Luna Cinema UK , they only way was by email , eventually we got response from Luna Cinema - whatever the weather screening will go on. The whole area outside was soaking wet, the plastic capes did not help in the wind As the evening went on we got soaking wet and cold. English weather is unpredictable at best of times but when the weather is evidently wet the whole idea of open air goes out of the window. The insistence of Luna Cinema UK only increased our chances to get ill . Contact very very difficult and profits are they priority.

A great night with a great film. TGM. My absolute best original and follow up films. Smooth entry and friendly staff. My only complaint would be the absolutely rip off prices for drinks. £5 for a small can of beer or cider. With a no bring your own rule it will be the last time I use a Luna. Didn't eat, but guessing it would be over inflated as well.

Never been to a screening by this company and was really excited. 10 minutes into Maverick screen failed, event cancelled, off you go home! It was a surprise for a friend's 40th and ruined. Very poor customer relations and service. Most people sat in shock and disbelief as no explanation at the time or representative making an effort to console the masses.