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Fabulous days, beautiful weather, lauhgs and Guiness. We will remember those days for a lifetime. The guides were ok.
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Date of experience: March 2019
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subsequent to my last review, the company responded and made a fair offer of restitution which I accepted. The issue of the vehicle was acknowledged and apologized. Our guide was very knowledgeable and a nice fellow. The tour itself was quite good save the travel conditions. With the proper vehicle this would have been a very enjoyable and educational tour.…
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Date of experience: September 2014
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We booked a tour for 4 persons to Stonehenge, Highclere castle and Brampton with his company. the cost was approx. $1,000 USD for the 4 of us and paid well in advance. On their website is a picture of a comfortable mini van. Unfortunately when we were met at our hotel at 8am, we were greeted with a London taxi with forward and backward facing seats. We had scheduled for this day and had no option but to continue on our tour. This trip had a significant amount of driving. The backwards facing seats were not very comfortable particularly for the amount of travel time as well as being terrible for motion sickness which we all shared and took turns bearing the discomfort. We were absolutely exhausted (and a bit nauseous) when we returned. Unfortunately, an accident caused us to take a lengthy detour and in addition to our physical condition lead us to cancel going to Brampton. We would have arrived back at about 8pm and we could not take another minute in the taxi. Thus we lost a part of the tour as a result. I received an email 2 days after our trip from Catherine asking about our trip. When I responded and advised about the vehicle I received no response and it has been about 2 weeks, more than enough time to confirm my story and respond. Expecting a comfortable van especially when depicted in their website is not unreasonable. Getting a response from a reputable company is also not unreasonable yet this company failed on both accounts. Our guide was very knowledgeable but the travel experience greatly diminished our experience. I would not book with this company again.…
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Date of experience: September 2014
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