King's Cross Station
King's Cross Station
4
Points of Interest & Landmarks • Public Transportation Systems
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5:00 AM - 1:36 AM
Monday
5:00 AM - 1:36 AM
Tuesday
5:00 AM - 1:36 AM
Wednesday
5:00 AM - 1:36 AM
Thursday
5:00 AM - 1:36 AM
Friday
5:00 AM - 1:36 AM
Saturday
5:00 AM - 1:11 AM
Sunday
5:00 AM - 1:36 AM
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Top ways to experience King's Cross Station
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
2,249 reviews
Excellent
884
Very good
974
Average
304
Poor
45
Terrible
43

Orator11
Singapore, Singapore5,166 contributions
Nov 2022 • Couples
We took the LNER train from King’s Cross in London to Edinburgh and it was a comfortable 4 hr 45 min ride.

Book a few months in advance if possible to get discounted fares. We also reserved our seats near the luggage racks on the quiet cabin, which was H in our case. The cabin was not too full or noisy.

The seats were comfortable and there was free wifi and power sockets under the chair, which was great. You can order a sandwich and drink right from your seat by scanning the QR code and paying online.

We were fortunate that the planned industrial action that day was postponed a couple of days later.

Do turn up earlier if you want to visit the Harry Potter shop, as queues are usually long. The station also has many food options if you prefer to buy something to eat on the journey.
Written November 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Exploration818452
41 contributions
Oct 2019
I was traveling alone in the early morning time to catch a train from London to Edinburgh, Scotland. Was impressed with the architecture the minute I passed through King's Cross glass doors! Was greeted by a lovely display and vast array of floral arrangements by a vendor just inside. Behind it noting a nice coffee shop and other various eateries and shops. Finding my way to "cue" in line to purchase a ticket( that was good for a month of travel) was assisted with directions to the proper platform. Very helpful, courteous and friendly agents all around. Very neat, clean and signage is clear. And I have to say, as a solo traveler this time around, I never felt "unsafe", that's important. On the way back, I did pass the Harry Potter shop and "Platform 9 and 3/4". Had to skirt around a huge line and would have stopped if not having to get down to the Tube and to catcha train to Heathrow. A word to the wise- Allow yourself plenty of time for all this navigating & transitioning and for the walking to connections, not to mention the crowds.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

isobel w
Norfolk, UK201 contributions
Oct 2021
Have visited this station fairly frequently and never had any issues, is always clean inside and outside, some food outlets and loads of travel boards. I now generally always book a hotel near the station as you can get about anywhere in London and is always handy when returning home to be staying nearby.

A tip for travelling to Kings Cross, i do not know if this works for every area, but certainly works for me. If you purchase a train ticket to Dartford it works out cheaper than purchasing a ticket for Kings Cross and you would have to get off at Kings Cross to change and head for Dartford anyway.
Written October 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

charlotterusse717
London, UK18 contributions
Aug 2022
Due to LNER strikes the previous day, and TFL strikes on the day, the forecourt and 1st Class Waiting Room were particularly busy. It was therefore impossible for people to plan journey time to Kings Cross, and some had had to spend an extra night in London due to train strikes. First Class Waiting Room couldn't deal with this, although there were some empty seats. Elderly people and with mobility issues were bluntly told to go away or stand against the corridor wall out of the way and wait as they were too early for their trains. Training for some staff on dealing in a kind and considerate way with already exhausted passengers, particularly the elderly, was much needed.
Written August 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Crystal L
1 contribution
Aug 2022
arriving at the station, barely any staff, staff was busy laughing with their colleagues and not helping customers. when they did they were not detailed nor informative. they looked unapproachable not by their looks but they looked bored. heading to platform 2, was a nightmare, couldn't find it until 30 minutes later. we walked in circles until we asked random customers.

there was no staff in the underground and we only had the information board to help us to go. we had to signal and in the undergound you have to walk ages ages and ages till the exit.

coming back to the station, the charges in the seating area was not working and the only working ones was in the toilet area were people was using only 2 was available. so i was absoultely bored out of my mind for 5 hours due to the train cancellation and delayed as a man got hit by a train. we asked multiple times to the staff but he rapdily answered "yh the train is on its way". when clearly the board says delayed. he left with a blink and there was no staff.

when we asked staff, they had no clue. all the staff was pretty much useless. never coming again. utter atrocious.
Written August 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

john l
5 contributions
Jul 2022
Just returned to Scarborough from a 7 day holiday in London .The Train from Scarborough was on-time ,and the train from York to Kings Cross was on time , It was the return trip where things went haywire. On Monday 11 July our return train to York (14.27 Grand Central Service) was cancelled no info to say why, and no info to when the next train would be. Lack of staff , lack of helpers , no trollies , The LNER staff were helpful even though it was not their train service. Three hours later a Grand Central train arrived and was due to leave for York on platform 2 showing on the info departure board. We all raced over to P2 only to find at the last the last minute the platform had been changed to P9 and we only had three minutes to get from P2 to P9 the other end of the Station. I am disabled and if it wasn't for family I would of missed the train. My main gripe the info departure board giving WRONG INFO, on platform numbers and even the tannoy was poor and not clear on info.
The train back because of the cancelation was double booked, we did manage to get back to York, and guess what? The Scarborough Train should of been on P2 at York and at the last minute again it was switched to P3 and everyone like me waiting on P2 had to race to P3. What a mess on service. We got home 4 hours late and stressed out and now I need a rest.
Written July 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tinytimtown
Dartmouth, UK56 contributions
Aug 2022 • Family
We took 3 lifts each journey to get to the platform with our wheelchair user. This took ages due to waiting for people with luggage etc who were waiting ahead of us.
Station was ok. Nearest step free to Euston
Written August 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

kes515
Louth, UK36 contributions
Feb 2022 • Family
It’s a beautiful station. The staff mostly I found friendly and if they weren’t able to advise then they found someone who could or pointed us in the direction of someone who could. The assisted travel team were brilliant in helping to board the train. When I arrived after a very vague call saying that my train had been cancelled the staff found all of the right information for me, informing me that it was the connecting train that had been cancelled and looked at other possibilities and when it was deemed that there was no other way home from the connecting station they chased the information on what needed to be done, which was board the original train to the connecting station and make ourselves known so that a taxi could be arranged to get us back to our final train destination in order to reach our connecting coach, as somehow in this day and age when a train has been cancelled, the replacement transport doesn’t actually accommodate wheelchair access! Who’d have thunk it, eh? Either way, the staff at Kings Cross couldn’t have done more to help and reassure me as a terrified anxiety ridden wheelchair user on their first time travelling far away without their carer since being in a wheelchair!

Also, I have to mention that I massively commend you on your signs near the disabled toilets that clearly say that not all disabilities are visible!! Before the chair I was considered as having invisible disabilities! The looks you get are hard to take! The feeling of being judged can even lead you to not go anywhere through fear of the judgement so I highly commend you for those signs! The only downside to having invisible illnesses is the lack of seating available in the area for those who can’t stand well or for long.
Written March 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

MICK E
Newcastle upon Tyne, UK38 contributions
Dec 2022 • Family
Kings Cross station is somewhere I use about 8 times a year when travelling from Newcastle to London. I feel totally relaxed sitting upstairs having a coffee watching the huge departure boards in a nice temperature instead of standing stressed waiting for information in other stations. Well informative clear & loud announcements make it nigh on impossible to actually miss your train.
Written December 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

J219SRDH
8 contributions
Jun 2022 • Friends
The station was immaculate all round including seating areas, toilets, and food outlets. Although it was really busy, the queues for ticket gates and food outlets went down really quickly and staff always helped in directing to platforms. There was a lack of bins around the station.
Written August 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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King's Cross Station (London) - All You Need to Know BEFORE You Go

Frequently Asked Questions about King's Cross Station

King's Cross Station is open:
  • Sun - Fri 5:00 AM - 1:36 AM
  • Sat - Sat 5:00 AM - 1:11 AM
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