Hippodrome Casino

Hippodrome Casino, London: Hours, Address, Hippodrome Casino Reviews: 4/5

Hippodrome Casino
4
Theaters • Cabarets • Casinos
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12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
The Hippodrome Rooftop Terraces are spread over three floors and offer a full range of drinks, cocktails and delicious food, with space for 150 guests. Tables on the top ‘rooftop’ terrace are available for walk-in or reservation with a £50pp minimum spend. Tables on the other two lower levels welcome walk in guests. All the terraces are covered and heated and offer a leafy, open-air oasis in the heart of the West End, far away from the hustle and bustle of the streets below. NB We are only accepting credit cards at this time and are only for those over 18. If you are fortunate enough to look under 25 please ensure you bring photo ID, either a passport or full driving licence.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
1,342 reviews
Excellent
793
Very good
293
Average
103
Poor
38
Terrible
115

Harry A
1 contribution
Feb 2022 • Friends

It was my first time back for a meal in the Hippodrome In about 8 Years and I had just as great a time then as I did now. Four of us went for Food and drinks at the Steak House followed by Cigars and Cocktails at the roof top bar.

The restaurant has a small but succinct menu of items to choose from and it doesn't disappoint, I had the Sea Bass Ceviche starter which has an incredible taste to as it comes coated with passion fruit puree and tiger milk and gives a great balance of sweet and savory while also being plated beautifully with a centre of dried ice adding to the appeal. Following this we all cracked into the steak menu, we had two x-large Rib Eye (so worth the extra size) which tasted incredible, as well as two Spanish Fillet on the bone. To go with my Rib Eye, I went with a béarnaise sauce and a side of mushrooms and chips. I need to ask where they get their sauce from because it tastes incredible so I highly recommend when your waiter asks what sauce you would like with that you go for the béarnaise sauce. Talking of the waitstaff, are waiter was a lovely fellow who took great care of our table all evening and did a great job of making sure we were happy and that there were never any issues. The Steak House is a fantastic eating space but what makes it more incredible is even with a busy and bustling casino and music in the background no one needs to shout while sat at the table to be heard, I don’t know if it's great acoustic design or magic but I had an easier time talking with people at my table during the evening than I do in most restaurants and there must be ten times the numbers you would find in restaurant moving around the building.

Following the food we hit the ground-floor Blackjack tables for a couple of games of blackjack before heading up to the roof top bar for one last cocktail and cigars It’s an incredible venue, beautifully maintained and has a wonderful atmosphere to it and highly recommend that if you have a night in London that you head to the Hippodrome Casino for a really enjoyable evening.
Written February 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Harry. I was salivating as I read your description of the Heliot Steak House. You should be a professional! Well noticed about the music volume. I don't like being in a restaurant where you can't talk, takes the fun out of it, and the joy or having your own place is you make the rules. Hence why the volume is sensible. There are a host of other things in the Hippodrome that you may not notice but are just right, even down to the detail of the loo doors pushing out when you have washed your hands so you don't have the door knob dilemma. Thank you
Written February 25, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

nikkiwebz
12 contributions
Aug 2021 • Friends
Having visited 3 times now, receiving outstanding service, I felt compelled to share my experiences.

Firstly the rooftop bar is fantastic. A little gem in the heart of Leicester Square that having sampled most of the cocktails on offer, I can vouch that they are to a high standard and actually quite reasonable for their location. I have been to a few rooftop bars across London over the last few months and this one is quite competitive.

There is a great atmosphere in the Casino and it’s evident they really care about providing a great customer experience. A special mention to John and Will who made our last trip a memorable one.

We also dined in the steakhouse- once again, customer service was fantastic- David, our server was knowledgable , attentive and recommended a fabulous wine to try! Food was exceptional!

Cannot wait to go again :-)
Written August 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Nikkiwebz. What a fabulous review. Thank you. And thank you for your kind words about my fantastic team. They aim to please and it is lovely for them to see it is appreciated. Do come again, and if you have not been yet, go to magic Mike Live. It is so much more than you may expect!
Written August 20, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Freddie M
2 contributions
Feb 2022
Have been a few times but not since the pandemic ended and wow! The place has changed so much! The old roof bar has tripled in size and is absolutely wonderful, great new layout of the tables and they have added a few new steaks to the menu (The Irish tomahawk is an absolute winner).
The place is an absolute god send for a good night out in the west end - security do a bloody good job of keeping out the drunken idiots outside and inside is just a great time with great people. Staff are amazing - shout out to Salvo and Mery in the restaurant as they were a dream at supper and I even managed to win 78 quid!
Written February 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Freddiem. I can't guarantee you will win every visit, but I can guarantee you will get great value for money. Do come again and thanks for the shout out for the lovely Salvo and Mery
Written February 25, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jonathan S
1 contribution
Nov 2021 • Business
Terrible experience. I have visited here so many times and spent a small fortune - yet the bouncers this evening said that they weren’t letting in British people who looked drunk. Will never visit again and had a small group of work colleagues with me who went elsewhere. Very sad. I recommend you avoid this place if you’re looking to take people for a party - unfortunately the door staff are making their own rules.
Written November 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Jonathan. Excellent review showing exactly why the Hippodrome is a great place to visit. We don't let in drunk people, British or otherwise. It is fairly simple and why it is a great place inside. Thank you
Written December 1, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Memorymaker
8 contributions
Mar 2022 • Friends
Attended Magic Mike event which will review separately.

Went to bar bought a drink then were sold a tequilas which were for the dancers. The manager asked who they were for I said the dancers he said good don’t drink them. I gave to once dancer and the waitress gave the other 2 to the other dancers. So we didn’t have any tequila. This is when we started to have issues. Ordered a drink from waitress we were refused. One manager came told us we needed to order food first. We ordered a meal a bit perplexed. He then made us a free cocktail. Moved to main bar friend ordered us 2 bottles of peroni - refused again. Now this is where it got interesting. Basically restaurant manager, bouncer and another prestige manager all argued with main bar manager that there was no reason for us to be refused. He must of had overruling authority and it stood. He then went on to say various contradicting things that it was for our safety inferring we could come to harm if we left the hippodrome as there were unsavories outside. He then said it was to do with us having tequila as the bar has a no shot policy after magic mike. 2 issues with this a) we were sold them so that’s not our fault how would we know that b) appears dancers are allowed shots c) we didn’t actually drink them they were got the dancers which the waitress delivered. Defo put a downer on our night, we were left embarrassed and it overshadowed the good experience we had at the show.
Written March 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear M3morym8ker. Well on the positive I am delighted you had a good time otherwise and enjoyed the show. On the negative I am sorry you had a bad experience at the bar. I have investigated this and cannot find any record of the incident. I will put it down to confusion and hope that you will forgive us
Written April 6, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Trail23145153306
London, UK14 contributions
Sep 2021 • Couples
First time but won’t be the last. Very nice staff from front reception to gaming personnel. However, booked a table in the roof top and was told if we left our allotted table to go and play the gaming tables we would lose our table space so decided to leave and gone down stairs. Another disappointment was one lift was out of order and was a nightmare trying to get up to the top floor as she could not walk up the stairs.
Also on the website it clearly states that different denominations of chips are avails to play at the roulette tables but we were told only £5 chips available and other amounts only available on the machines

Anyway enjoyable night was had by all apart from these disappointments
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Trail23145153306. Thanks for your review and comments. Delighted you had an enjoyable night. Your comments are perfectly fair. Rooftop bar I trust you can appreciate we are too busy to hold tables when people go off for indeterminate lengths of time, but your comment on the lifts is spot on. We too do not want lifts out of order. We have fully refurbished three of our six lifts already and are working through the rest, so apologies for any inconvenience whilst this happens, but it will be worthwhile. Regarding the chips on the gaming tables, there is a slight confusion. Each table has a minimum bet value, but there are different domination tables, so you get £5, £10, £25 tables etc. On Roulette tables people get their own colour chips to avoid confusion, generally playing the same chip value, but you can ask for your colour chips to be a higher value. On the card tables, blackjack etc, you can use your normal cash chips of any demonination, just having to place at least the minimum bet. I hope that explains things and apologise for the confusion. It will come clearer next visit I am sure!
Written September 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ross S
1 contribution
Aug 2021
The Hippodrome is an absolutely fantastic entertainment experience. I've enjoyed visiting for over 12 years. Each year the experience has got better and better with constant improvements being made.

I'd highly recommend the Heliot Steak House (best steak I've had in London), before relaxing on the Leicester Square roof terraces enjoying a cocktail or two.

If gambling isn't your thing you'll still have plenty of entertainment to choose from and if it is your thing you'll love the Hippodrome.

The staff deliver a 5-star service and are extremely friendly.

Check it out.
Written August 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear RosssX Thanks for your lovely review. We have only actually been open 9 years, but it feels longer to us as well, partly because of the incredible historical heritage of the Hippodrome. Do come again!
Written August 26, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ella t
Sansepolcro, Italy15 contributions
Aug 2020 • Friends
One of my favourite places in London. I was so excited for its reopening - somehow it has improved significantly post COVID. As always the staff are extremely helpful and friendly and it feels very clean. The new roof terrace is fantastic, an incredible addition to the venue. The cocktails are well priced (for central London!!) and the food is great. In particular I’d recommend the chicken and cheese quesadilla. They are participating in the eat out to help out scheme and my dinner on the roof only cost £14 for three of us! Will definitely be back soon.
Written August 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Ella. Thanks for your lovely review. We are delighted to be open again and as you noticed, have not been idle during the last few months. The new terraces are special and add yet another dimension to the Hippodrome. Thanks for your kind words about the staff and our hygiene standards. We treat Covid with Care and not Fear
Written August 23, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Emma W
United Kingdom42 contributions
Jun 2021
My friends and I visited here for the second time a couple of weeks ago and had a HORRIBLE experience that left one of us in tears. We arrived and after 15 minutes of trying to find a table we went to the toilet, and as the ladies were closed (for what reason?) the 4 of us went into the gender neutral toilet together. We were then greeted by 5 (FIVE) bouncers demanding that we left the venue. We asked multiple times WHY a group of 4 young girls were being intimidated and told to leave and they accused us of doing drugs in the toilet. We told them to search us, to drug test us, anything to prove they were so so wrong. I'm sure there are plenty of people in there doing drugs and they were accusing the wrong people. To be accused of that is absolutely disgusting and we will never be stepping foot in there ever again, I will be telling everyone I know to avoid.
Written June 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Emma. I am sorry if you feel wrongly accused, but the situation does sound unusual and I can understand the response
Written June 25, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ash & Karen
London, UK21 contributions
Feb 2020
Both my wife and me were at the Penny Bar as usual at the Hippodrome, but, this time for food and drink as well.
We were welcomed by the Bar Manager, Mr. Linor Krasniqi, and his team at the Bar, Mr. Dritan, Mr.Andreas, and few others.
Each time we go there, we forget to take down the names of the Manager and Staff, but, this time, both my wife, and me were very pleasantly surprised to see everyone at the Bar, led by Mr. Krasniqi, were serving us all at their dynamic speed !
Mr. Krasniqi explained us about all the dishes, everyone at the bar was full of smile, in spite of being so busy on a weekend evening.
They did not put any frown on their faces, to reflect any tiredness or exhaustion due to serving so many at the bar and at the tables.
Mr. Krasniqi kindly spared us his precious time at the busy hour to explain us about Magic Mike show, as well, and answered our questions about the show, too.
He had interesting answers to every question we had at the tip of his tongue, and answered us instantly.
We were therefore amazed at his knowledge, experience, and general professional approach too.
The ambiance was too good too, for spending a romantic evening together with my wife.
We therefore, wish the Management, Executive Officers, and all the staff of Hippodrome Casino, London continued progress to attain the peak of success in all their endeavours.
Ash & Karen
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Ash and Karen. Thank you for your fantastic review. people are swift to complain and slow to praise and when someone goes to the trouble you have done, to praise great service, it is all the more appreciated. Thank you! We will pass on your review to the team.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Hippodrome Casino

Hippodrome Casino is open:
  • Sun - Sat 12:00 AM - 11:59 PM
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