Madisons Bar & Restaurant
Madisons Bar & Restaurant
4
10:00 AM - 1:00 AM
Monday
10:00 AM - 12:00 AM
Tuesday
10:00 AM - 12:00 AM
Wednesday
10:00 AM - 12:00 AM
Thursday
10:00 AM - 1:00 AM
Friday
10:00 AM - 1:00 AM
Saturday
10:00 AM - 1:00 AM
Sunday
10:00 AM - 9:00 PM
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Top ways to experience Madisons Bar & Restaurant and nearby attractions

The area
Address
Neighborhood: City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
How to get there
  • St. Paul's • 1 min walk
  • Mansion House • 5 min walk
See what other travelers are saying
  • LucyAmber
    London, United Kingdom361 contributions
    Views upon views.
    You go here for the view not the food/ drink etc. With that said the view was incredible and totally worth it. Reservations were needed and we had to pay £20 per person for entry before we even got there ! A round of 4 cocktails was then 70£ odd - not a cheap night out. The DJ was great super relaxed music and vibes, really rate the female DJ. Quite loud so wouldn’t recommend to eat here but for lounging and drinks was perfect ! As we were a 4 we had a lovely outside sofa area but there were some high bar stool seating which looked less comfortable. Bouncers we’re a bit rude and creepy. Could of done with a larger ‘snack’ menu to nibble on with our drinks. Had to just have the £5 bowl of peanuts ! Service wasn’t the quickest, you had your table for 2 hours only and they were sure to remind you every half hour how long you had left ! Toilets clean with an attendant. Was quite hard to find the location had to go into a shopping centre then queue for the lift to go to the sixth floor. Happy we went but wouldn’t go again.
    Traveled with friends
    Written August 22, 2021
  • PipVickery
    Margate, United Kingdom461 contributions
    Gorgeous meal
    This was a Virgin Experience voucher for a three course meal with wine. We had initially booked an outdoor table for a view of st Paul's but the heavens opened and we had torrential rain so luckily the staff were able to seat us indoors, which was lucky as it was very busy. I have used vouchers in restaurants before and been given a fairly limited menu to choose from but have to say that this wasn't the case here. Lots of lovely things on the menu so was very pleased. Was greeted with a complimentary glass of bubbles too. Our voucher allowed us half a bottle of wine each but I drink white and hubby drinks red so they allowed us two glasses each rather than a bottle. We did order a bottle on the end. Be prepared though as a sauvignon Blanca was £38. All three courses were delicious. The view of St Paul's was a bit disappointing but I didnt venture outside in the rain to have a closer look. All in all a great experience.
    Traveled as a couple
    Written August 12, 2021
  • Vlad
    London, United Kingdom4 contributions
    Average
    After we booked online it was impossible to get in touch with the restaurant to check details about the booking (heaters on the terrace, open bar etc). We were welcomed (not really) by a very rude funny dressed black guy at the bottom of the lift. Upstairs at the restaurant (we were on the terrace) music was extremely loud like a night club and the DJ was drinking beer at his station. Security guy didn't allow us to take pictures of St. Paul as -'It is not ours' !!! Waited 20 min to get a menu (smart code card) but the rest of the evening was good - all food was fine, looking and tasting amazing, served on warmed plates. The Lithuanian waiter was very polite and efficient. Prices reasonable, stunning views.
    Written April 23, 2021
These reviews are the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor checks reviews for fraud.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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Andy C
1 contribution
Jun 2022 • Couples
After my sister recommended this place after booking an event for Hult at the cost of 45k we thought we’d give this place a go. We’re not exaggerating when we say this was the most ridiculous experience of our lives….

We turned up and, as we hadn’t been here before, didn’t know which bar we needed to go to. The staff were completely unhelpful and condescending. We then went to one of the bars (at random) and were served drinks in plastic glasses. We were told off for daring to catch a glimpse of the view of St Paul’s (with our plastic glasses) as apparently we had descended into an area where you were not allowed to venture into…with plastic glasses. Meanwhile, there were a group of drunk people kicking off and throwing glasses around. Apparently this is acceptable, as only a few of the group were asked to leave. Some of the group knew one of the bouncers, so they were allowed to stay. Evidently, we didn’t particularly want to stay in this area, so we booked a table online so that we could move into the area where you are allowed to order cocktails in actual glasses.

When our time came up, we went up to go to our table, however, even though we had booked the table for 5 o’clock (and it was 5 o’clock), we were told that we weren’t allowed to go to our table with our drinks in plastic glasses. Therefore we had to go back to the area with the unruly people, where my partner had to down half a glass of Tattinger (in a plastic glass) which was getting warm. This was unpleasant.

We then, finally, went back up to go to our table and were told that we had to go down in the lift and then come back up again, in order to get to our (already booked) table. By this time, we were internally fuming. However, being British and not wanting to make a scene, we did what we were told to do, and went down in the lift and then came back up, and finally we were seated at our table.

We, begrudgingly, ordered two overpriced drinks. I wish we had just left, but we didn’t want to have to pay the fee for the table that we would have been charged if we hadn’t stayed.

I will never be returning to this venue, and will certainly not be recommending it to anyone. The way we were treated was disgraceful.
Written June 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Capricorn0801
London, UK52 contributions
Dec 2022
Really disappointed with my experience at Madison. I’d booked in lunch for my husbands birthday but our daughter was unwell (resulted in a trip to A&E) so we had to cancel the booking. Obviously our daughter being unwell isn’t their fault but as they already had my bank details they were going to either charge me £25pp (it was just the two of us) or allow us to reschedule but only once. We didn’t know when we’d next have an afternoon off to go so I booked for lunch during my lunch break the following week.

It was hard to find the restaurant and hard to reach it as only one lift was working while the other wouldn’t go to the 6th floor despite having a button. On being shown to our table, the table, chairs, cutlery and glasses were covered in a layer of dust no doubt from being under two plants. Really not impressive.

We had the ceviche tostadas and chicken pancakes for starters both were ok but nothing amazing, the pancakes tasted very artificial. For mains we had the sea bass and pork from the grill. We were not informed that the pork didn’t come with fries or we’d have ordered some as it was it was just grizzly pork with some rocket. The sea bass was just plain bad, I couldn’t eat it, it was slimey.

To end our meal the waiter didn’t set up the card machine properly result in me inadvertently revealing my PIN number, then the machine wasn’t working and they had to bring a new machine. Along with our food we had a coke and a cider totalling £110. This was a very expensive meal especially considering I didn’t even have a main, thank goodness we didn’t go for dessert as we’d originally intended as I’m sure it would’ve just led to more disappointment.

The only plus side to the restaurant was the view, I also imagine having drinks here would be quite nice. I really would not recommend eating here, there are many nice places to eat in the area.
Written December 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hayley
1 contribution
May 2022 • Friends
I have been to madisons many times and always had a great experience. I hadn't been there in a few years and was catching up with friends so thought it would be a good spot to show them. It was quite the opposite.

Upon arrival we was told we had to pay £20pp entry fee. When we asked why, the man was very rude and told us to pay. We decided to pay £80 for our group to go in because we thought the experience would be worth it.

We booked a table for drinks outside, as a premium roof top bar you would expect views of London and your own space. We had a view of the lift and was crammed onto a table with random people. Secondly, we went up to the bar to order drinks and was told table service only. So we ordered drinks at our table and was charged 12.5% service charge EACH ROUND. One of our rounds cost us £104 for 2 bottles of wine (which retailed at £7.95 in waitrose) and 2 bottles of lemonade. On top of this we paid £14 service charge, the table was a 15 second walk from the bar.

We were then approached by a member of staff telling us we had to leave our table as our time limit was up. There was plenty of other free tables outside and inside but we're told we needed to leave. At this point we had half a bottle of wine left so I refused to leave. The staff were very rude and have no customer service skills.

It's sad to see a bar I always loved visiting become so greedy with money and I will not be returning. From looking at other reviews and speaking to other customers at the bar everyone has the same opinion.

Shocking bar and staff!
Written May 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

bridget
London, UK13 contributions
Feb 2022
I have never left a bad review in my life before. I had booked for 2 of us for drinks on Valentines Saturday at 6.30. I had to cancel due to covid and did so as soon as I knew, via their app. I received an acknowledgement but then later a £50 'cancellation fee' was taken from my card. Despite my explaining the situation, they refused to reimburse me, saying any cancellation had to be by a personal email-who would know that? I had cancelled at 4pm and it was a very busy Saturday night. I am sure they will not have been left with an empty table! I see from other reviews that I am not the only one to have had similar problems. I appreciate they have to make money but this level of greed is extremely distasteful. I won't be going there again and I'm sure none of my friends will either. They may not care, as they are clearly making a fortune but if they continue to treat customers like that their luck will one day run out as people don't like being ripped off.
Written February 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

WombatUK
Northwood, UK33 contributions
May 2022 • Friends
Our disappointment and awful experience with Madison started and finished with the “check-in”! We booked a drinks table but were 20 mins late (our fault entirely) ! Damien (the gate keeper) confirmed that they still had availability for us but demanded a £20 entrance fee per person (payable even if you arrive on time!!). We were prepared for the £25 pp minimum spend but at no point in the on line booking process was £20 entrance made clear! Damien referred us to “£20 MAY be charged at peak times” (no indication of what peak was)! Sadly we never got to see the inside as we refused to pay entry to a bar. Went to the very classy Sabine instead - definitely recommend to spend your money there where we were welcomed warmly and the service and views were first class!
Written May 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bita P
4 contributions
Jun 2022 • Friends
Booked a table for my birthday, called in advance & was told the (ridicules) £20 entry fee would be waved. Got to the door to be told this was not true. Went past several rude security guards & staff to be placed in the restaurant. So we paid £20 to drink in a restaurant?!!! I was shocked! Did the people in the restaurant pay a £20 entry fee? We complained & they moved us outside to a table of 4 (even though we were 6 people whilst the door host huffed & puffed & rolled her eyes). 2 guests had to sit on the table & we were then told to move by security. Where were we meant to sit?! If we book for 6 people you should reserve a table for 6 people! Do not take bookings if you cannot facilitate them. We then go to look at the view to be told we cannot take our drinks to look at the view. Absolutely ridicules! So people can just walk in & check the view out for no fee. However we come to pay for drinks & we have to pay £20?! Pease make that make sense. I emailed to state i was unhappy, heard nothing from them! Appalling service. You cannot call yourself high class & behave like this. Waste of time & money. Much better places to visit!
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tour20461871909
4 contributions
Apr 2022 • Couples
We visited Madison’s for a drink before our meal at The Ned just down the road.

We got the lift to the top floor, found all the outside seating roped off. Asked the security how we get a seat, was told to get the lift back downstairs and speak to a chap associated with the bar back on the ground floor.
Instead we asked a lady standing by a desk on the opposite side of the roof bar, who furnished us with a table.

We spend £55 on drink in an hour.

On the way out, we took lift down to the ground floor, and spoke to the chap associated with the bar (referred to earlier).
He told us he had no control on the bookings (good job we didn’t come down earlier) and we had to use the app.

Whilst having our meal, we looked into the Madison’s app. There was 8.45, 9.15, 9.45 all available. There was a note that there “may be” a £20 charge on busy nights. The times above would suggest otherwise.

We walked up to Madison’s, saw the chap above, and mentioned that we were in the bar earlier, had spoken to him too. We were told it’s £40 to get in (£20 for me and my wife), and we couldn’t get in without it.

I think after the pandemic, bars, restaurants, would be doing their best to promote customer service. If someone had been in the bar earlier, and had spend £55 with them, and were looking to return and spend more money on drinks, then there would be a recognition of loyalty to the bar & allow us in.

There was none of this.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Clare G
Walton on Thames, United Kingdom11 contributions
Jul 2022 • Couples
Visited tonight and disappointed is an understatement.
Customer service was below zero. Food awful, uneditable and the bill of £100 a complete insult for the experience and quality of food. Extremely disappointing. From my experience, you are in need of a reality check
Will definitely not recommend
Written July 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gaynor F
Stowmarket, UK4 contributions
Jul 2022 • Couples
How very disappointing…… sadly we will not return or recommend!

We booked a reservation for 2 as a treat for my birthday. We were really looking forward to it. We were charged £20.00 each on entering and taken to a shared seating area.

We were served promptly but our waitress wasn’t very happy and clearly didn’t want to be there! She took our order and our drinks followed swiftly.

I finished my drink rather quickly but before my partner had finished his, our waitress came over with the bill to pay. We had only been sitting for 30 minutes! She was not attentive at all - she didn’t ask if everything was okay or if we would like another drink.

We had read similar reviews on Trip Advisor - we should have taken notice rather than trying for ourselves.

So what was meant to be a relaxing couple of hours for my birthday, turned out to be rushed visit with shoddy staff.

The views of St Paul’s were amazing - you view from a public area, open to all, with NO charge! You can even take your own water or buy drinks while there.

Such a shame, could have been a wonderful experience.
Written July 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jules149
St. Albans, UK4 contributions
Dec 2022 • Couples
Written to manager and no response given:
Obviously the view was amazing, we were on the terrace, heaters and blankets.
Food was good, on the whole, special signature desert has a wow factor.

However, the service was shocking.
For most of time we were only ones outside, so service should not have been a problem.

Firstly, the waitress suggested a Malbec as I asked about a house red wine, then we were told that there was no Malbec available, so she gave me a different wine list to the one we had seen originally, where the prices appeared to be different.
I asked for the other wine list. It showed the Merlot as £39 on one vs £42 on other. She handled the situation very badly, which to be honest ruined the meal before anything else.. there was an extra line in the small booklet, thus prices were misaligned. One menu clearly stated £39 and the other clearly £42. It was £3 difference, but given mistake on the menu, it is the pettiness of not accepting that we just pay the lower price, was the reasonable thing to do and needing to go to manager on numerous occasions. Customer is always treated as correct.

Steaks arrive, only one set of chips and leafy greens when we had both ordered the same sides, so should have been two of each. Another confusing conversation. The second set arrived some time later.
No steak knives offered BEFORE the meals arrived. We then had to ask and wait whilst our food became cold. No salt and pepper was provided until we had to ask. They provided mayonnaise and ketchup but we had to leave the table and request some mustard.
Waitress also hovered around the table at the wrong times rather than just coming up once.

The bill arrived… no taking into account the situation with sides or anything else… 15% service charge, which she said , “I realise it wasn’t what it should have been, so you don’t have to pay it”, but she was still hovering and could hardly just remove all of service charge.

We had two vouchers £100 and £150. We had intended to just use the latter and top up as needed and keep the other for another special occasion.

The bill came to £246 for the two of us incl service charge !!! and given the experience we had we just used both vouchers and left as couldn’t face coming back to another of your restaurants and having the same experience again.

It was meant to be a special evening and we just felt it was totally and completely ruined by the behaviours and unprofessional nature of the service. It felt like a very low class restaurant, more like a cheap high Street Carvery than a high end restaurant!
I do not blame the waitress, I think she was inexperienced and unsupported.
Written December 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Madisons Bar & Restaurant (London) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Madisons Bar & Restaurant

Madisons Bar & Restaurant is open:
  • Sun - Sun 10:00 AM - 9:00 PM
  • Mon - Wed 10:00 AM - 12:00 AM
  • Thu - Sat 10:00 AM - 1:00 AM
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We recommend booking Madisons Bar & Restaurant tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 1 Madisons Bar & Restaurant tours on Tripadvisor