Grosvenor Casino Gloucester Road London: Address, Phone Number, Grosvenor Casino Gloucester Road London Reviews: 3.5/5
Grosvenor Casino Gloucester Road London
Grosvenor Casino Gloucester Road London
3.5
About
Grosvenor Casino Gloucester Road, London has something for everyone in a traditional casino, with a lively social atmosphere. Whether you're a seasoned player or it's your first time, you will always feel at ease with our professional, friendly team. Aside from gaming we have a fantastic restaurant and bar to cater to all tastes. We are situated in the Royal Borough of Chelsea, close to Gloucester Road Ungerground station.
Suggested duration
2-3 hours
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The area
Address
Neighborhood: South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
How to get there
- Gloucester Road • 3 min walk
- Earl's Court • 9 min walk
Best nearby
Restaurants
7,847 within 3 miles

Town House
783
0.2 mi$$ - $$$ • British • Vegetarian Friendly • Vegan Options

Light of India
1,591
0.1 mi$$ - $$$ • Indian • Grill • Healthy

Bella Italia South Kensington
1,069
0.3 mi$$ - $$$ • Italian • Pizza • Mediterranean

Steak And Company Gloucester Road
2,521
272 ft$$ - $$$ • Gluten Free Options

Scoff And Banter Kensington
914
0.1 mi$$ - $$$ • European • British • Vegetarian Friendly

Margaux
282
0.2 mi$$ - $$$ • French • European • Vegetarian Friendly

Macellaio RC South Kensington
1,433
0.3 mi$$ - $$$ • Italian • Steakhouse • Mediterranean

Thai Taste
486
0.2 mi$$ - $$$ • Asian • Thai • Vegetarian Friendly

The Hereford Arms
1,245
0.1 mi$$ - $$$ • Bar • British • Pub

PAUL Gloucester Road
466
0.1 mi$ • Bakeries • French • Cafe
Attractions
2,064 within 6 miles

Natural History Museum
37,325
0.4 miNatural History Museums • History Museums

South Kensington
363
0.3 miNeighborhoods

V&A - Victoria and Albert Museum
32,399
0.5 miArt Museums

The Drayton Arms Theatre
13
0.2 miTheaters

Skates and Ladders
217
0.6 miSports Camps & Clinics

65 Queen's Gate, Baden-Powell House
50
0.2 miSpeciality Museums

Hyde Park
22,271
1.2 miParks

Tardis Police Box
232
0.4 miPoints of Interest & Landmarks

Science Museum
9,145
0.4 miScience Museums

Albert Memorial
752
0.5 miPoints of Interest & Landmarks • Monuments & Statues
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
3.5
27 reviews
Excellent
11
Very good
8
Average
0
Poor
2
Terrible
6
Wilnir R
15 contributions
Nice ambient very clean.
Good for spend some hours in the bar and play at some slot machines.
The service is ok, but at the recepcion take a few minutes, a little slow.
At the end worth the visit, good option at central London.
Good for spend some hours in the bar and play at some slot machines.
The service is ok, but at the recepcion take a few minutes, a little slow.
At the end worth the visit, good option at central London.
Written August 3, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
terence435
Shepperton1 contribution
Couples
Warm welcome by staff -no pressure applied-relaxed atmosphere-good bar and restaurant-wide range of games on offer-open 24/7-car jockey service-WiFi and TV channels available. A very comprehensive leisure venue in an excellent location.
Written June 22, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi there. Thank you for your review and we're glad you had a nice time with us. We would never want any of our patrons to feel pressured and we're glad you enjoyed the environment and the facilities we have on offer. Thanks again!
Written July 3, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather P
London, UK130 contributions
Couples
We had a fabulous evening at this restaurant. The food is delicious and the champagne good. The staff are kind, helpful, friendly and do everything they can to make your visit special.
Written August 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kiera B
Glasgow, UK2 contributions
Couples
Me and my partner went here and initially we had a lovely night. The dealers were lovely and friendly and we felt really looked after and had a lot of fun , giggling and laughing at our downfall. We noticed that once we started to make a win we were suddenly refused drinks and asked to only drink soft drinks or coffee. We are both blindsided. Both my partner and I are professionals and conducted ourselves more than appropriately. Having read over other reviews it seems that our experience echos others. Which seems an awful shame as initially we really enjoyed our experience. However would not recommend going here.
Written November 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hamad A
1 contribution
I’m a regular guest of this casino, but I noticed with time and there turn over is getting from bad to worst from the receptionist to the GM never going there again.
I was greeted and welcomed from the doorman, refused entry from the receptionist then given access from the GM with conditions all same night.
You need to have professional staff who knows the business.
Avoid Avoid Avoid!!!!
I was greeted and welcomed from the doorman, refused entry from the receptionist then given access from the GM with conditions all same night.
You need to have professional staff who knows the business.
Avoid Avoid Avoid!!!!
Written October 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
robertalansmith
Bangkok, Thailand113 contributions
Solo
Went here last Sunday,,, for the first time..
Very nice Casino, Nice Area....
Spacious , plenty of Gaming Machines and Slots...and Card Games..
Staff Attentive..
Will visit again for sure....
Nice Change...
Very nice Casino, Nice Area....
Spacious , plenty of Gaming Machines and Slots...and Card Games..
Staff Attentive..
Will visit again for sure....
Nice Change...
Written June 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris W
Chelmsford, UK4 contributions
Couples
This was the first Casino I ever visited in the UK, and it was not at all how I imagined Casinos - it was much more friendly and informal and we both had a great time. A subsequent visit saw us try the restaurant.
The only real gripe I have is that it is not in the centre of London otherwise I would visit there a lot more often. However the food is absolutely fantastic and also very reasonably priced. The service is good too and so I can really recommend it as a great night out. Where else in London can you get Lobster Thermidor for £25, and it is a proper sized Lobster too!
We recently celebrated 20 years since our engagement and my wife and I both agreed that all in all the restaurant we would most like to go to was there. The staff knew it was a special night and did there best to ensure we had a great time.
Many thanks!
The only real gripe I have is that it is not in the centre of London otherwise I would visit there a lot more often. However the food is absolutely fantastic and also very reasonably priced. The service is good too and so I can really recommend it as a great night out. Where else in London can you get Lobster Thermidor for £25, and it is a proper sized Lobster too!
We recently celebrated 20 years since our engagement and my wife and I both agreed that all in all the restaurant we would most like to go to was there. The staff knew it was a special night and did there best to ensure we had a great time.
Many thanks!
Written February 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Chris and thanks for your review! We're so happy you enjoyed your visit and enjoyed the 'hidden gem' that is our restaurant. We may not be in central London but we think that adds to our charm ;) Being only a two minute walk from Gloucester Road tube station on the District, Circle and Piccadilly Lines it's easy to make us part of any fun night out. We hope to see you again soon.
Georgie - Casino Operations Mgr
Written March 26, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jo H
93 contributions
We regularly visit this casino and always eat in the restaurant. The quality of the food is always excellent, we've never eaten here and been disappointed with our meal. The restaurant staff are always friendly & service is excellent. The chef usually comes out as well to meet this diners which is a lovely touch . We're going there tonight and can't wait for their delicious seafood & steaks. Very well priced for such good quality food in a great area of London.
Written November 8, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dave
1 contribution
Solo
I've been playing roulette roulette professional for about 20 years. Plus have all my own tables and software. I came here for a week and didnit actually have a bet. The first couple of night I noticed the patterns, the stats and the tables etc. These are fully computerised and heavy influenced by the casino. The stats dont added up. All the breaks are very late. In which is impossible as the game is meant to b random so the breaks should b random but arent. The managers arent very customer focused and really bad attitudes. I reported this casino and victoria as went there, the same. The tables are heavily bent not legal. I've reported this to the gambling commission and the police. Its complete fraud. Also certain times of the day and night it's completely bent. Stay clear.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Meghan B
New York City, NY4 contributions
Friends
I have never in my life been refused entry for being “too drunk,” but the bouncer there decided without hearing one word from me, that I was a problem and wouldn’t let me in. Some backstory...I never get overly wasted, I’m on my 30’s, I’m done with that nonsense. I had a couple glasses of wine at a welcome dinner/rehearsal dinner before a wedding, went to walk into this casino with my husband and another couple, and apparently I was the problem. Let me just say, I am a nice person, I was nicely dressed, and was in no way walking up to the casino off balance, in fact, I’m writing this review the very same night this happened and I think you’ll agree I’m managing to write quite coherently. The bouncer in question refused to give me his name or any legitimate reason for refusing me in particular. I spoke with a woman inside who was quite nice, but backed up the bouncers decision, however I’m fairly certain I could see the question in her eyes of why someone reasonable would be refused entry. The fault is all in the front of house there and I would suggest that anyone even slightly thinking of going there, to go elsewhere. They are rude, judgmental, profile aggressively, and then are too afraid to give their name. I’ve never been so insulted and offended. Screw this place.
Written August 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RoseM728
Jersey, UK14 contributions
Hi there. Will you be showing the boxing on sat night. We want somewhere nice in our area?
Thanks
Rose
Alistair Y
1 contribution
Can you just walk in or need to become a member ?
Georgina E
London, UK9 contributions
Hi there. Thanks for your question! Yes you can just walk in, although we are a friendly place so will ask your name. All customers who enter without showing ID are quite restricted with regards to casino play, which will be explained in full on arrival. To ensure all facilities are available to you including earning free play while you game via our great loyalty programme, we highly recommend you join. Only takes a minute or so, is free and by joining our casino you are automatically a member of all our other venues in London and throughout the UK. Photo ID preferred is either driving licence or passport.
We hope to welcome you soon!
Georgie - Customer Service Manager, Grosvenor Casino Gloucester Road.
Jenny Jane 5
2 contributions
Dress code
Georgina E
London, UK9 contributions
Hi Jenny. Smart Casual is our dress code. After 7pm we don't allow tracksuits, shorts or ripped jeans. Hope this helps and look forward to your visit.
Frequently Asked Questions about Grosvenor Casino Gloucester Road London
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