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Grosvenor Casino Gloucester Road London

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Review Highlights
Excellent Restaurant

We had a fabulous evening at this restaurant. The food is delicious and the champagne good. The... read more

Reviewed August 27, 2018
Heather P
,
London, United Kingdom
via mobile
Nice Casino minium bet £2

Visited here for a couple of hours as it is very close to the Holiday Inn, The décor is nice and a... read more

Reviewed April 29, 2017
RealityCheck2013
,
Bristol, United Kingdom
Read all 22 reviews
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Traveler Overview
  • Excellent51%
  • Very good36%
  • Average0%
  • Poor9%
  • Terrible4%
Aug 27, 2018
“Excellent Restaurant”
Oct 2, 2018
“excellent restaurant with very friendly staff”
About
Grosvenor Casino Gloucester Road, London has something for everyone in a traditional casino, with a lively social atmosphere. Whether you're a seasoned player or it's your first time, you will always feel at ease with our professional, friendly...more
Suggested duration: 2-3 hours
Contact
4-18 Harrington Gardens, London SW7 4LJ, England
South Kensington
Website
+44 20 7373 7134
Call
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Reviews (22)
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1 - 10 of 16 reviews
Reviewed October 2, 2018

we usually come here to enjoy the casino, but love to eat in the restaurant. the staff in the restaurant area are extremely friendly and always happy to serve you.

Thank MAhmad2015
Reviewed August 27, 2018 via mobile

We had a fabulous evening at this restaurant. The food is delicious and the champagne good. The staff are kind, helpful, friendly and do everything they can to make your visit special.

Thank Heather P
Reviewed June 12, 2018

Went here last Sunday,,, for the first time.. Very nice Casino, Nice Area.... Spacious , plenty of Gaming Machines and Slots...and Card Games.. Staff Attentive.. Will visit again for sure.... Nice Change...

1  Thank robertalansmith
Reviewed June 17, 2017 via mobile

whilst visiting london for a couple of shows we decided to pop into the casino as we visit the one where we live so were interested to see what this one was like... we were pleasently suprized.. the interior is beautiful...the amount of different games...More

1  Thank Archieboi
Reviewed April 29, 2017

Visited here for a couple of hours as it is very close to the Holiday Inn, The décor is nice and a relaxed atmosphere, lots of TVs showing live football so handy if you want to watch a game. A nice sitting area and the...More

Thank RealityCheck2013
Georgie-CustServ, Guest Relations Manager at Grosvenor Casino Gloucester Road London, responded to this reviewResponded May 1, 2017

Hi there! Thank you for your review. We're pleased you enjoyed your visit and hope to welcome you again soon. Georgie - Casino Operations Manager

Reviewed March 25, 2017

My hotel was just around the corner of this casino. I felt that the procedure to get into this casino was simple and easy. The receptionist was very friendly. The dealers were also very down to earth, no pushing for more bets! Soft drink was...More

Thank wiseguy1282005
Georgie-CustServ, Guest Relations Manager at Grosvenor Casino Gloucester Road London, responded to this reviewResponded March 26, 2017

Hi there! Thanks for your review. We're thrilled you had a great experience and we hope to welcome you again soon! Georgie - Casino Operations Mgr

Reviewed February 14, 2017

This was the first Casino I ever visited in the UK, and it was not at all how I imagined Casinos - it was much more friendly and informal and we both had a great time. A subsequent visit saw us try the restaurant. The...More

2  Thank Chris W
Georgie-CustServ, Guest Relations Manager at Grosvenor Casino Gloucester Road London, responded to this reviewResponded March 26, 2017

Hi Chris and thanks for your review! We're so happy you enjoyed your visit and enjoyed the 'hidden gem' that is our restaurant. We may not be in central London but we think that adds to our charm ;) Being only a two minute walk...More

Reviewed May 27, 2016

I was in London on business and walked past the sign for the casino, so I went in to check it out. It's very small, but the disappointment is the few machines they have, they allow people to hold them while they are absent! So...More

Thank YouveGotAirMale
Georgie-CustServ, Public Relations Manager at Grosvenor Casino Gloucester Road London, responded to this reviewResponded May 29, 2016

Hi there, thank you for taking the time to post your review. We are really sorry that your experience did not live up to your expectations. As per UK gaming law we are only allowed to have a maximum of 20 slot machines which during...More

Reviewed January 5, 2016 via mobile

Myself and my family enjoyed a really lovely dinner at Grosvenor Gloucester Road. We had the steak and it was cooked to perfection in a really friendly atmosphere. It's really a gem and having tried most of the restaurants in the area, I must say...More

Thank Simon L
Georgie-CustServ, Guest Relations Manager at Grosvenor Casino Gloucester Road London, responded to this reviewResponded January 7, 2016

Hi Simon Thank you very much for your great review. We are thrilled that you had a lovely dinner and that you and your family enjoyed your evening. Our restaurant really is a hidden gem and we're super pleased you found us. Hope to see...More

Reviewed July 6, 2015 via mobile

Snobby atmosphere. We were turned away because we were in shorts and a T-shirts on a hot July day. You must also join as a member to get in.More

Thank Onsabbatical_10
Georgie-CustServ, Guest Relations Manager at Grosvenor Casino Gloucester Road London, responded to this reviewResponded July 11, 2015

Hi there. Thank you for your review and we are sorry that you were unable to gain entry on the day you visited. Dress code is a policy that we review regularly but it is frequently cited by our customers that they want us to...More

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Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Questions & Answers
Ask a question
Alistair Y
February 14, 2017|
Answer
Response from Georgina E | Property representative |
Hi there. Thanks for your question! Yes you can just walk in, although we are a friendly place so will ask your name. All customers who enter without showing ID are quite restricted with regards to casino play, which will be... More
0
Votes
FarAway809973
January 16, 2016|
Answer
Response from Georgina E | Property representative |
Hi Jenny. Smart Casual is our dress code. After 7pm we don't allow tracksuits, shorts or ripped jeans. Hope this helps and look forward to your visit.
0
Votes