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The House of Elemis

Closed Now: 9:00 AM - 9:00 PM
Open today: 9:00 AM - 9:00 PM
Review Highlights
Lovely but pricey treatment cut short by drawn out consultation and pushed into paying service charge!

The spa itself is nice, slightly dated but comfortable and relaxing. At the start of my treatment... read more

Reviewed 3 weeks ago
FigLondon
via mobile
It's ok, with some glitches

I was treated to the Couture touch package which is a facial and massage. When I booked I... read more

Reviewed November 6, 2018
holidaychicLondon
,
London
Read all 37 reviews
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Traveler Overview
  • Excellent48%
  • Very good8%
  • Average24%
  • Poor10%
  • Terrible10%
Travelers talk about
“therapist”(12 reviews)
About
Closed Now
Hours Today: 9:00 AM - 9:00 PM
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Suggested duration: 1-2 hours
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Contact
2 Lancashire Court | Mayfair, London W1S 1EX, England
Mayfair
Website
+44 20 7499 4995
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Reviews (37)
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1 - 10 of 37 reviews
Reviewed 3 weeks ago via mobile

The spa itself is nice, slightly dated but comfortable and relaxing. At the start of my treatment there was a 20 minute skin consultation which in my opinion was unnecessary, can be done for free on the shop floor, and didn’t influence my treatment whatsoever...More

Date of experience: February 2019
Thank FigLondon
Reviewed 3 weeks ago

I had booked in for a facial and pedicure as a special treat and although on the day I was happy with both treatments, I soon found my foot had a reaction. Unfortunately, my foot reacted against one of the products which left me with...More

Date of experience: July 2018
Thank Sims111
Reviewed February 5, 2019 via mobile

I came here for a much needed pamper/facial after a prolonged spell of illness. I had booked a specific treatment with a recommended beautician but I was given a different lady and a bed which was special for massage and couldn’t be adjusted for a...More

Date of experience: January 2019
Thank madamB
Reviewed November 6, 2018

I was treated to the Couture touch package which is a facial and massage. When I booked I specifically asked for a room with a shower as I was going out afterwards. The staff making the booking said she'd booked me into i t and...More

Date of experience: November 2018
Thank holidaychicLondon
Reviewed October 14, 2018 via mobile

I can only recommend the wonderful house of ELEMIS. The moment I walked through the door I was greeted with such hospitality it was wonderful. I was given tea water and made to sit comfy while I filled in a questionnaire. Then I was taken...More

Date of experience: October 2018
Thank ritad0me
Reviewed May 24, 2018 via mobile

Had an amazing facial at House of Elemis today. So attentive and relaxing from the second you walk in the door. I took my sister for a pregnancy treat we were taken to the penthouse which was an added surprise. Beautiful surroundings and so peaceful....More

Date of experience: May 2018
1  Thank charlotteh03
Reviewed April 29, 2018 via mobile

I booked. An hour treatment which should consist of 30 min facial and 30 min massage. What actually happened was therapist did a 20 min consultation and the 40 mins of treatment. If I wanted the skin lab I could have had a free consultation...More

Date of experience: April 2018
5  Thank FionaMcC
Reviewed March 12, 2018

I booked a Biotec Line Eraser facial at House of Elemis as a treat to myself. The facial itself was brilliant, and the therapist really looked after me. She also analysed my skin under a machine beforehand, which was really interesting & helped her identify...More

Date of experience: March 2018
10  Thank Lucy162
Reviewed February 13, 2018 via mobile

One of the best facials I’ve ever had. My skin feels like velvet. I’m over the moon with the results, thank you.

Date of experience: February 2018
Thank Fogfield
Reviewed October 17, 2017

What a shame, I had a relaxing massage and facial (although far from the best) and was then hard sold products (which I can partially understand at least attempting) BUT put in a very awkward public situation told they had added a percentage 'service fee'...More

Date of experience: October 2017
7  Thank JulesH549
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Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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