We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The House of Elemis

Closed Now: 9:00 AM - 9:00 PM
Open today: 9:00 AM - 9:00 PM
Review Highlights
Lovely but pricey treatment cut short by drawn out consultation and pushed into paying service charge!

The spa itself is nice, slightly dated but comfortable and relaxing. At the start of my treatment... read more

Reviewed 3 weeks ago
via mobile
It's ok, with some glitches

I was treated to the Couture touch package which is a facial and massage. When I booked I... read more

Reviewed November 6, 2018
Read all 37 reviews
All photos (20)
Full view
Traveler Overview
  • Excellent48%
  • Very good8%
  • Average24%
  • Poor10%
  • Terrible10%
Travelers talk about
“therapist”(12 reviews)
Closed Now
Hours Today: 9:00 AM - 9:00 PM
See all hours
Suggested duration: 1-2 hours
Local Weather
Powered by Weather Underground
2 Lancashire Court | Mayfair, London W1S 1EX, England
+44 20 7499 4995
Improve This Listing
Top Selling Tours & Activities in and around London
from $67.27
More Info
from $159.83
More Info
from $43.05
More Info
from $123.78
More Info
Reviews (37)
Filter reviews
37 results
Traveler rating
Traveler type
Time of year
Show reviews that mention
All reviews relaxing massage full body massage therapist pedicure lab
Updating list...
1 - 10 of 37 reviews
Reviewed 3 weeks ago via mobile

The spa itself is nice, slightly dated but comfortable and relaxing. At the start of my treatment there was a 20 minute skin consultation which in my opinion was unnecessary, can be done for free on the shop floor, and didn’t influence my treatment whatsoever...More

Date of experience: February 2019
Thank FigLondon
Reviewed 3 weeks ago

I had booked in for a facial and pedicure as a special treat and although on the day I was happy with both treatments, I soon found my foot had a reaction. Unfortunately, my foot reacted against one of the products which left me with...More

Date of experience: July 2018
Thank Sims111
Reviewed February 5, 2019 via mobile

I came here for a much needed pamper/facial after a prolonged spell of illness. I had booked a specific treatment with a recommended beautician but I was given a different lady and a bed which was special for massage and couldn’t be adjusted for a...More

Date of experience: January 2019
Thank madamB
Reviewed November 6, 2018

I was treated to the Couture touch package which is a facial and massage. When I booked I specifically asked for a room with a shower as I was going out afterwards. The staff making the booking said she'd booked me into i t and...More

Date of experience: November 2018
Thank holidaychicLondon
Reviewed October 14, 2018 via mobile

I can only recommend the wonderful house of ELEMIS. The moment I walked through the door I was greeted with such hospitality it was wonderful. I was given tea water and made to sit comfy while I filled in a questionnaire. Then I was taken...More

Date of experience: October 2018
Thank ritad0me
Reviewed May 24, 2018 via mobile

Had an amazing facial at House of Elemis today. So attentive and relaxing from the second you walk in the door. I took my sister for a pregnancy treat we were taken to the penthouse which was an added surprise. Beautiful surroundings and so peaceful....More

Date of experience: May 2018
1  Thank charlotteh03
Reviewed April 29, 2018 via mobile

I booked. An hour treatment which should consist of 30 min facial and 30 min massage. What actually happened was therapist did a 20 min consultation and the 40 mins of treatment. If I wanted the skin lab I could have had a free consultation...More

Date of experience: April 2018
5  Thank FionaMcC
Reviewed March 12, 2018

I booked a Biotec Line Eraser facial at House of Elemis as a treat to myself. The facial itself was brilliant, and the therapist really looked after me. She also analysed my skin under a machine beforehand, which was really interesting & helped her identify...More

Date of experience: March 2018
10  Thank Lucy162
Reviewed February 13, 2018 via mobile

One of the best facials I’ve ever had. My skin feels like velvet. I’m over the moon with the results, thank you.

Date of experience: February 2018
Thank Fogfield
Reviewed October 17, 2017

What a shame, I had a relaxing massage and facial (although far from the best) and was then hard sold products (which I can partially understand at least attempting) BUT put in a very awkward public situation told they had added a percentage 'service fee'...More

Date of experience: October 2017
7  Thank JulesH549
View more reviews
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
Nearby HotelsSee all 1,093 nearby hotels
2,273 reviews
.13 miles away
The Westbury Mayfair, A Luxury Collection Hotel, London
1,715 reviews
.13 miles away
Mermaid Suite Hotel
376 reviews
.14 miles away
No. 5 Maddox Street
201 reviews
.16 miles away
Nearby RestaurantsSee all 27,355 nearby restaurants
La Petite Maison
776 reviews
.06 miles away
Wild Honey
835 reviews
.06 miles away
876 reviews
.05 miles away
Mews of Mayfair
871 reviews
.03 miles away
Nearby AttractionsSee all 6,698 nearby attractions
West End
246 reviews
.10 miles away
Handel & Hendrix in London
389 reviews
.05 miles away
Halcyon Gallery
45 reviews
.09 miles away
Paul Smith Sale Shop
53 reviews
.07 miles away
Questions & Answers
Get quick answers from The House of Elemis staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines