We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Neal's Yard Remedies

#179 of 917 Shopping in London
Closed Now: 9:00 AM - 9:00 PM
Open today: 9:00 AM - 9:00 PM
Review Highlights
My favourite place in London !

I love this company for the high quality of the products, the courses they give and the friendly... read more

Reviewed 3 weeks ago
London, United Kingdom
via mobile
a true gem

i was so happy to be taken to this place. Testing the vegan ting, and letting my friend chose for... read more

Reviewed January 30, 2019
London, United Kingdom
Read all 36 reviews
All photos (20)
Full view
Traveler Overview
  • Excellent52%
  • Very good22%
  • Average16%
  • Poor8%
  • Terrible2%
3 weeks ago
“My favourite place in London !”
Jan 30, 2019
“a true gem”
Perfume and cosmetics store.
Closed Now
Hours Today: 9:00 AM - 9:00 PM
See all hours
15 Neal's Yard | Wc2, London WC2H 9ER, England
Covent Garden
+44 20 7379 7222
Improve This Listing
Top Selling Tours & Activities in and around London
from $416.88
More Info
from $37.65
More Info
from $40.34
More Info
Reviews (36)
Filter reviews
25 results
Traveler rating
Traveler type
Time of year
More languages
See what travelers are saying:
Updating list...
1 - 10 of 25 reviews
Reviewed 3 weeks ago via mobile

I love this company for the high quality of the products, the courses they give and the friendly staff ! I have done 2 workshops so far: one to create my room spray for Christmas and one to take care of my hands. I’ve also...More

Date of experience: February 2019
Thank marjoriem331
Reviewed January 30, 2019

i was so happy to be taken to this place. Testing the vegan ting, and letting my friend chose for me from the menu... it did not disappoint,...

Date of experience: February 2018
Thank stevienottinghill
Reviewed November 23, 2018

I went to Neal's Yard on Upper Street to get some advice on their anti-aging product range. I was served by Melissa, who was full of knowledge, friendly and has a wonderful way with the customers.

Date of experience: November 2018
Thank m2062017
Reviewed November 27, 2017

I have read a lot of other complaints about the customer service. We found it to be adequate. Not bad, but nothing to write home about. They had a great selection of products we were looking for.

Date of experience: November 2017
1  Thank notb4mybeer
Reviewed August 15, 2017

Love the products and they're cheaper to purchase here than in Australia which is great. However, this does not in any way make up for the fact that their customer service does not exist. I was not acknowledged the whole time I was in the...More

Date of experience: August 2017
Thank Emily C
Reviewed June 27, 2017

I actually like a few of their products--the Wild Rose Beauty Balm is amazing, they have a nice frankincense perfume. Others are really overpriced (their body washes) and/or ineffective (face washes). But this isn't a review for the products; everyone has their preference, after all....More

Date of experience: December 2016
4  Thank AriEila
Reviewed June 12, 2017

If you haven't been to Neal's Yard at Covent Garden add it to your list. It was a little hard to find as I was looking to visit Neal's Yard Remedies Shop. What a delightful treat. Knocked my socks off. The colours and the little...More

Date of experience: May 2017
1  Thank June Q
Reviewed May 31, 2017 via mobile

Neals Yard has been around since the 80's and continues to produce an excellent range of Organic and Natural Products. The staff are always well educated with the range, helpful and friendly. Love the products!

Date of experience: May 2017
Thank NannaA53
Reviewed April 8, 2017 via mobile

These guys are pretty hard core about their love for natural and organic products which is great to see. They also stock a lot of herbs and berries in store. As you might expect with things of this sort, its expensive but I'd rather spend...More

Date of experience: April 2017
Thank kani75
Reviewed June 22, 2016 via mobile

A bit hard to find the entrance to the Neal's Yard yet it was worth visiting to have a spa treatment at the Neal's Yard Remedies Therapy room. If you plan to visit from Japan, please note they do not provide a disposable underwear like...More

Date of experience: June 2016
2  Thank akies2016
View more reviews
Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
Nearby HotelsSee all 1,093 nearby hotels
Covent Garden Hotel
1,149 reviews
.03 miles away
Seven Dials Hotel
452 reviews
.03 miles away
Radisson Blu Edwardian Mercer Street Hotel
3,694 reviews
.04 miles away
h Club London
286 reviews
.07 miles away
Nearby RestaurantsSee all 27,377 nearby restaurants
The Barbary
459 reviews
.01 miles away
Monmouth Coffee Company
547 reviews
.03 miles away
26 Grains
217 reviews
.01 miles away
Homeslice Neal's Yard
1,435 reviews
.00 miles away
Nearby AttractionsSee all 6,708 nearby attractions
Cambridge Theatre
350 reviews
.07 miles away
Seven Dials
180 reviews
.06 miles away
Donmar Warehouse
121 reviews
.05 miles away
Neal Street
49 reviews
.07 miles away
Questions & Answers
Get quick answers from Neal's Yard Remedies staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines