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#191 of 917 Shopping in London
Closed Now: 10:00 AM - 7:00 PM
Open today: 10:00 AM - 7:00 PM
Review Highlights
Classy Mayfair store with a Carluccios inside

In Neecastle-Upon-Tyne Fenwick is the premier department store. In London’s West End it struggles a... read more

Reviewed January 21, 2018
London, United Kingdom
via mobile
Pleasant enough

Near the Oxford Street end of Bond Street Fenwicks is less crowded than many department stores... read more

Reviewed December 4, 2018
Cardiff, United Kingdom
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What Makes It Special
A Mayfair fixture since 1891, this chic department store features spas, restaurants, personal shopping, an exhaustive range of fashion brands, and exclusive pop-ups and events in its Octagon Room.
Closed Now
Hours Today: 10:00 AM - 7:00 PM
Traveler Overview
  • Excellent42%
  • Very good32%
  • Average10%
  • Poor10%
  • Terrible6%
Travelers talk about
“oxford street”(4 reviews)
“carluccios”(6 reviews)
63 New Bond Street, London W1S 1RQ, England
+44 20 7629 9161
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Reviews (46)
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All reviews department store oxford street carluccios mayfair shoes
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1 - 10 of 39 reviews
Reviewed December 4, 2018

Near the Oxford Street end of Bond Street Fenwicks is less crowded than many department stores. Conversely it mainly features clothes so men may not find much of interest. Worth a look inside although unfortunately it is certainly not as up-market as in the past.

Date of experience: November 2018
Thank Bluebellplasnewydd
Reviewed June 16, 2018

Really great service and advice from Eva at the Tom Ford make-up Counter. Definitely will be coming back to buy more! Many thanks! x

Date of experience: June 2018
Thank MISS W
Reviewed April 13, 2018 via mobile

I went to beauty department. Staff was not around to give information about the brand. BA at Charlotte Tilbury is not nice, using Whatsapp while I asked for product details, like he doesn’t really pay attention to serve customers. End up he charged me for...More

Date of experience: April 2018
1  Thank Kanokkorn29
Reviewed March 5, 2018 via mobile

Absolutely delighted with the service I received in the lingerie department from a lady called Mercy. Just a gorgeous knowledgeable and professional lady that helped me a lot. Very grateful and glad that I went into Fenwicks. Amazing bargains with clearance designer dresses also. Great...More

Date of experience: February 2018
Thank MHRM777
Reviewed January 21, 2018 via mobile

In Neecastle-Upon-Tyne Fenwick is the premier department store. In London’s West End it struggles a little to stand out from rivals particularly in Oxford Street. But it’s the only store with a complete Carluccios restaurant inside. It has a stylish shoe department on the ground...More

Date of experience: January 2018
Thank futtock21
Reviewed January 13, 2018

This department store is family run business and it is truly to be felt. Very special and attentive approach of staff is basic. It was not crowded and choice is extensive.

Date of experience: January 2018
Thank asena20
Reviewed December 1, 2017

Popped in for a quick bit of retail therapy. Took longer than expected so looked for refreshments.Found Carluccios downstairs and wow. Sadly did not have time to eat a meal but what I saw looked fantastic. Only had a hot chocolate but it was up...More

Date of experience: November 2017
Thank bertiebassett2014
Reviewed October 31, 2017 via mobile

We are regulars of carluccios for years! But this one is by far the best;customer service,atmosphere! We were welcomed by a lovely and smily manageress. She suggested us lobster lasagna (as we ask for a quick meal).this was the best lasagna ever had. My mother...More

Date of experience: October 2017
Thank Annystef S
Reviewed October 21, 2017

Fenwick's is situated away from the bustle and crowds of Oxford and Regent Streets. It is located on one of London's best shopping streets, New Bond Street. It is a small department store which minds me somewhat of some of the smaller department stores in...More

Date of experience: September 2017
Thank Belgo96
Reviewed August 8, 2017

Superb service from the gentleman who served us, nothing was too much trouble , made shopping a pleasure ,highly recommend

Date of experience: August 2017
Thank morgieNorthants
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Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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