Divertimenti
Divertimenti
3.2
9:00 AM - 6:00 PM
Monday
9:30 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:30 AM - 7:00 PM
Thursday
9:30 AM - 6:00 PM
Friday
9:30 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
11:30 AM - 5:00 PM
About
Divertimenti sells cookware and hand made tableware.
Duration: 1-2 hours
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The area
Address
Neighborhood: Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
How to get there
- Knightsbridge • 9 min walk
Reach out directly
Best nearby
Restaurants
9,347 within 3 miles
Attractions
2,772 within 6 miles
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
3.2
21 reviews
Excellent
9
Very good
3
Average
0
Poor
1
Terrible
8
frankuk19
216 contributions
Aug 2023 • Couples
This is the only one store in the city that I know, but even having been here just only few times, apart if I will return or not, reevaluating the overall experience such as products' diversity, brands, prices, staff attention, place in general, location and other services, after a deep analysis about quality over payment, for diverse stores visited, my really objective, honest and reasonable rating should be at least a 4.5/5, and perhaps could also be the 1st in my personal ranking. Sorry if doesn't match the others' criteria.
Written July 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tine C
Copenhagen, Denmark45 contributions
Aug 2015
If you are into kitchen stuff and interested in food you should pay this shop a visit. They stock many diffrent brands and all sorts of utensils as well as cookers. Everything is nicely presented.
Written October 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diana S
asserac14 contributions
Nov 2014 • Solo
Excellent course, well priced compared to some cookery schools. It is downstairs in the shop on Brompton rd. You get to eat some and take home some of the food you make. Martha was very friendly and "normal" and offered excellent advice and tips. Good for beginners and experienced alike.
Written November 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hans-Hungrig
Stockport, UK164 contributions
Dec 2024 • Friends
I echo the comments about their dangers of on-line shopping and terrible customer service.
I ordered an expensive lidded cake tray for a present.
It arrived dented in several places, as it had not been given any protective wrapping.
The telephone customer service asked for this to be put in writing with pictures of the damage.
If was sent three times from different emails - no reply.
STAY CLEAR!
I ordered an expensive lidded cake tray for a present.
It arrived dented in several places, as it had not been given any protective wrapping.
The telephone customer service asked for this to be put in writing with pictures of the damage.
If was sent three times from different emails - no reply.
STAY CLEAR!
Written December 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SavvyCustomer77
London, UK17 contributions
Nov 2021
Very disappointed! I have been a customer for over 15 years. It has Always been a local friendly place to buy cookware & homeware etc. They remember you when you come in and it motivates you to return. But an encounter with an aggressive young man with a bad attitude displaying poor customer service means I am taking my custom elsewhere. Most of the staff have been there for a while and are always helpful. This bad experience has made me not want to return to this branch unless I have no choice. If he is management then I hope the owners send him for training. He should go into a business where he doesn’t have customer contact. He made me feel awful and now I dread coming into this branch.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Duke Silver
6 contributions
Feb 2021
Bought a new knife from the website. Excellent service and delivery time (which was free on my order!).
The item was in stock when ordered late on a Friday and was delivered on the following Tuesday.
The knife and all packaging was in perfect condition on delivery.
Would certainly use again and recommend, thanks!
The item was in stock when ordered late on a Friday and was delivered on the following Tuesday.
The knife and all packaging was in perfect condition on delivery.
Would certainly use again and recommend, thanks!
Written February 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Мистик
Moscow, Russia3 contributions
Jul 2023 • Solo
Avoid visiting this place. Arrogant customer service Jadon and David). Overpriced. Staff does make mistakes and not in a position to proactively solve the issue and leave it up to you. Not even apologize. Strange refund policy, which is not common for UK.
Written July 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sam
London, UK4 contributions
Sep 2020
My husband and I have shopped at Divertimenti over the years and always been happy with the service and delighted with the many products we have bought.
Until today!
We went into the shop with one of the many kitchen knives we have bought in the past. This one had completely fallen apart. All the screws had become unstuck and the knife was in several pieces. We said we would like to buy a few more knives and other items and but we would like a credit for this one.
"Oh no. Thats not possible" came the immediate loud and surly response from a young man at the desk. We wouldn't give a return on this knife as its been in the dish washer. It had, along with many other knives none of which had ever fallen apart.
The man's attitude was aggressive and rude. I informed him we had been good customers for years and this was not a very polite, appropriate way to treat loyal customers who were about to buy more products. He basically showed us the door.
That is it for Divertimenti!
Its a shame because it was always a fun experience - but NEVER AGAIN!
Politeness, and courtesy especially in this day and age when so many businesses are struggling, are very important. One remembers those attendants who wreck a shopping experience.
Until today!
We went into the shop with one of the many kitchen knives we have bought in the past. This one had completely fallen apart. All the screws had become unstuck and the knife was in several pieces. We said we would like to buy a few more knives and other items and but we would like a credit for this one.
"Oh no. Thats not possible" came the immediate loud and surly response from a young man at the desk. We wouldn't give a return on this knife as its been in the dish washer. It had, along with many other knives none of which had ever fallen apart.
The man's attitude was aggressive and rude. I informed him we had been good customers for years and this was not a very polite, appropriate way to treat loyal customers who were about to buy more products. He basically showed us the door.
That is it for Divertimenti!
Its a shame because it was always a fun experience - but NEVER AGAIN!
Politeness, and courtesy especially in this day and age when so many businesses are struggling, are very important. One remembers those attendants who wreck a shopping experience.
Written September 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kotomi
London72 contributions
May 2015 • Couples
I love this shop "basically", it is very tasteful and shop staff friendly and nice. But it is totally different story on online purchase.
Although it was small order, I purchased 2 bowls early this year via online. A few days later they emailed to tell they are out-of-stock. OK, it could happen. So I cancelled the order and set it as a back-order (I know, they are over-sea item to take over 3 month.)
Since then I haven't hard anything and now in September. I checked their website again and found them!!, so I happily ordered them again.
Then e-mail came after 4days telling the item is out-of-stock.
So, why they keep listing out-of-stock item on their website over 9 months!?
I think it is much unorganized and unprofessional way of deal online business.
I never purchase from their online shop anymore.
Although it was small order, I purchased 2 bowls early this year via online. A few days later they emailed to tell they are out-of-stock. OK, it could happen. So I cancelled the order and set it as a back-order (I know, they are over-sea item to take over 3 month.)
Since then I haven't hard anything and now in September. I checked their website again and found them!!, so I happily ordered them again.
Then e-mail came after 4days telling the item is out-of-stock.
So, why they keep listing out-of-stock item on their website over 9 months!?
I think it is much unorganized and unprofessional way of deal online business.
I never purchase from their online shop anymore.
Written September 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marissa W
Wadebridge, UK71 contributions
May 2014 • Solo
Ordered online from them a £550 kitchenaid stand mixer which within two uses had broken.
Refused a return or replacement. No interest in having something brand new fixed. Returned mixer to them, they allegedly 'returned to kitchen aid for repair' but then returned badly packaged with brown tape all over box and more damage to machine.
They also blamed me for bad adjustments. The lock mechanism didn't lock down - even without beaters. Not my fault at all and nothing in manual.
Ridiculously disappointed and would not do business with again.
Refused a return or replacement. No interest in having something brand new fixed. Returned mixer to them, they allegedly 'returned to kitchen aid for repair' but then returned badly packaged with brown tape all over box and more damage to machine.
They also blamed me for bad adjustments. The lock mechanism didn't lock down - even without beaters. Not my fault at all and nothing in manual.
Ridiculously disappointed and would not do business with again.
Written May 28, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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