York Hall Leisure Centre
York Hall Leisure Centre
3
11:00 AM - 8:00 PM
Monday
11:00 AM - 8:00 PM
Tuesday
11:00 AM - 8:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
11:00 AM - 8:00 PM
Friday
11:00 AM - 8:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Duration: 2-3 hours
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The area
Address
Neighborhood: East End / East London
How to get there
  • Cambridge Heath • 4 min walk
  • Bethnal Green • 4 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.0
3.0 of 5 bubbles110 reviews
Excellent
18
Very good
30
Average
13
Poor
21
Terrible
29

Pauline L
Great Yarmouth, UK15 contributions
1.0 of 5 bubbles
Nov 2022
Attended for a boxing event , travelling from Norfolk to London to support a friend who was taking part. This has to be the worst venue we have been to .... Staff very hostile and unfriendly. thoroughly searched on entry which is reassuring but they seized things like a sealed packet of polo's and a sealed bag of sweets brought for the journey. the queue was so long due to searching everyone we missed the first two rounds of the fight we had travelled for - once you enter the building ( we had paid extra for ringside seats) found a bunch of plastic chairs all zip tied together and so close to each row, there was no room for your legs, the zip ties made it impossible to move back or ask the person behind to move back. . The bar area was another issue, situated in a room to the side, you were unable to take your drinks out of the area so had to stand in that room while you drank it & miss the boxing . There were no seats in the bar area Bar staff were uninterested in service people and just standing around chatting whilst ignoring people and continuing their conversation whilst serving you ...My partner had a rum and coke which had to be left as it tasted like pipe cleaner. We left and didn't stay for the rest of the boxing and on the way out met one of our friends who had paid for a standing ticket , which was upstairs looking down and had a much better view of the boxing than we did . out of all the boxing events we have attended we expected this to be good but this is by far the WORST Couldn't wait to leave
Written November 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michael D
London, UK76 contributions
1.0 of 5 bubbles
Sep 2023 • Family
Be warned !!
We were charged £55.85 for the following round of drinks 1 pint of beer, 1 white wine, 1 spritzer and 1 water !! My wife told me afterwards, if it was asked of me, I would not HAVE paid and told them to keep it.

Outrageious
Written September 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sam P
2 contributions
1.0 of 5 bubbles
Aug 2021 • Friends
Please stay away - awful staff. We lost track of time and then were pretty much kicked out when we were actually still not past the closing time! The staff were very rude and defensive and acccused us of it being OUR fault, as paying guests in a spa who lost track of time?!
In the mayhem that ensued I lost my most precious piece of jewellery- literally the only piece of jewellery I’ve ever cared about as it was a family heirloom. Apparently it’s just disappeared?!

Please please do NOT spend your money here. The spa is amazing but honestly the staff are just awful.
Written October 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MimigraceEssex_UK
Loughton, UK41 contributions
5.0 of 5 bubbles
Aug 2023 • Solo
My first time visiting the spa at York Hall today. Didn’t want to drive out of London so booked something local. I could not fault my experience. I had two treatments which my therapist did back to back so it felt like a two hour long treatment. The therapist was amazing, and even gave me a tea when I left. Everyone seemed really happy in there, and as it’s only 2 mins from Bethnal Green station, I will definitely be visiting again. Thank you.
Written August 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah W
Bolton, UK6 contributions
5.0 of 5 bubbles
Nov 2023 • Family
First time visit to the spa very impressed. Sliders , robe and towel given on arrival. Small changing room but they have everything you need. Lovely smelling soap in showers. Will definitely be going again.
Written November 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris2006
London277 contributions
1.0 of 5 bubbles
Nov 2012 • Solo
When I went to the Turkish Baths there a few years ago it was filthy and unhygienic - I asked for my money back and walked out. After a multi-million pound makeover it is still - filthy and unhygienic. Indeed the smell is rank especially in the steam room and showers. It used to have a vibrant atmosphere of multi-cultural clientele - it is in the East End after all. Now few of the regulars go there and the clientele is mainly white females who can't afford the higher prices of more upmarket spas. The problem is that it is owned by the infamous Tower Hamlets Council who have contracted it out to a private organisation 'Greenwich Leisure Ltd [GLL]' trade marked 'Better.' They have in turn imposed draconian rules that have completely spoiled the ambiance of the place. When I was there in November 2012 The floors were scummy with dirt from people's shoes (it was raining outside). The price was £20+ as a visitor. There was no more free of charge traditional Yiddish schmeis. The draconian 'etiquette' rules on the website state: "Treatments will only be provided by GLL trained therapists, or qualified third parties who are in possession of an appropriate license and insurance." And they are so expensive that they have priced the previous multi-cultural clientele well out of using the place. And female staff wandered into the men's changing area; (I understand that male staff also wander into the female changing area). If you value your health avoid this place. Not a patch on more professional Turkish Baths and spas on the Continent.
Written February 2, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

winterGraysEssex
grays essex17 contributions
1.0 of 5 bubbles
overpriced, pretintious, facilities either not working properly ie steam room temperature control, or non existant, eg a weeks wait to get a massage. No atmosphere, if you expect a "luxury experience" as they promise, you would be disappointed. Save your £20 and go to a properly run spa that does give value for money, like the savoy or one of the few genuine steam baths remaining like ironmonger row or porchester hall.
Written July 1, 2007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marco1234567890
London, UK6 contributions
1.0 of 5 bubbles
Feb 2016 • Solo
It used to be such a great place - it had a real buzz where people of all different classes, colours, cultures, religions and ages came together to enjoy a great steam bath. It was a place to meet and chat, to catch up and exchange ideas. It was very much of the East End - rough and essential.

Several Turkish baths used to exist but 1 by 1 they disappeared. York Hall was saved from demolition - there were plans to turn it into luxury flats - only to be neutered of its essential rough diamond energy and turned into a "Spa Experience".

Greedy "specialists" trained in 5-star hotel decadence descended on Tower Hamlets - 1 of the poorest areas of the country - to enforce their model of making money. They destroyed the old ways of doing business, enforced bathing costumes and stopped the old tradition of allowing customers to give each other massages and the old Jewish Smiesh - a soapy bath with large mop carried out inside the steam bath. The knowledgable specialists wiped away in a week traditions that had survived 2 wars. Pensioners were priced out of the place while those that could afford the crazy prices were deterred by all the rules and regulations that stymied the old community spirit.

It's dead now. Last time I went I saw 1 person in the 90 mins I stayed whereas before there would have been 50. Things are broken, the steam is feeble and its draughty and cold in places. It's no "Destination Day Spa" but a sad ghost of its formal self. Go to Porchester Hall Turkish bath if you are looking for something close to what York Hall was. It isn't the same by a long way but a lot closer to what used to exist in the East End a decade ago.

The structure on which the council and other benefactors spent millions could have been used for the local community and the thousands that came from across London and the south every month. Instead it was turned over to the money grabbers and its essence was destroyed so they could hack out a feeble living for themselves in beauty treatments and the like.

A sad end to a great institution.
Written June 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

robrt
london110 contributions
1.0 of 5 bubbles
Feb 2013 • Solo
since it been turned in to a up market spa ,
from the time you arrive to the time you leave , can not see , what warrent such a high entrance fee . staff male and female wander around with nothering better to do
whilst showering in the males changeing rooms ( naked ) female staff just wander in and out ,
the area meant for resting in , seats are dripping wet from people sitting on them , in wet swim wear ,( please tell me , our u suppose to dry swim wear u wearing before sitting down )
never had this promlen in the old york hall on single sex days , as people made sure there dried there body , after showering
gone are the days when you could enjoy a massage exchange , unless you now want to pay there up market prices for a massages , which honest , the person given u the massage is only intrested in your money
i now wait to im abroad to enjoy property steams in countrys like germany or austra , no such silly rules to worry about ,as you can enjoy steam the way you are meant to
healthy and nude
Written May 28, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ckiteou
London, United Kingdom2 contributions
1.0 of 5 bubbles
Mar 2014 • Couples
After our visit to York Hall spa, I would like to write a review to warn others of what to expect. Overpriced, disorganised staff, and filthy.

Their website describes the experience as an 'affordable luxury day'. 'Luxury'?? Really??? I don't think so. That would be like describing Joey Essex as an 'intellectual' or Tony Blair as a 'humanitarian'.

Changing rooms are dirty, cramped and falling apart. Showers drains were blocked and the shower cubicle stank.

The steam room and sauna were not 'that bad' (only slight good points). The rest of the areas were dire. There was a room, similar to the sauna, just a lot larger and a bit cooler. This looked like the kind of place that the CIA would use to hold rendition prisoners awaiting torture. Not surprisingly it was empty. Another room, which guests could use to rest and sleep, looked remarkably like an NHS hospital ward.

Now, the back, neck and shoulder massage treatment. This is what p***ed me off the most.

We booked two 50 min sessions, only to be told, just prior to the treatment, that in fact in fact it was only for 25 min. They had made a mistake. Nice.To add insult to injury, the clueless staff were also unsure of what treatment we had booked. Lovely.

My masseur. I'm pretty sure that trying very hard to break someone's ribs and/or collar bone using your elbow is not 'a massage'. I had the impression that, after a massage you are supposed to feel relaxed - not end up with a painful lump right next to your left shoulder blade. No, unfortunately I am not exaggerating.

In summary, I went with a feeling of anticipation and excitement. I left with a feeling of disgust and disappointment....and great pain.

Avoid, unless you like wasting your hard earned money.
Written March 30, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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York Hall Leisure Centre - All You Need to Know BEFORE You Go (2024)

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