Phoenix Theatre

Phoenix Theatre, London: Tickets, Tours, Address, Phone Number, Phoenix Theatre Reviews: 4.5/5

Phoenix Theatre
4.5
About
Owned and operated by Ambassdor Theatre Group (ATG) the Phoenix was designed by Giles Gilbert Scott and Bertie Crewe. It opened in 1930 with the premiere of Noel Coward's Private Lives starring the author, Gertrude Lawrence and Laurence Olivier. Many star actors have appeared at the theatre including Maggie Smith, Diana Rigg, John Gielgud, Dustin Hoffman, Derek Jacobi, Kenneth Branagh and Stephen Fry. More recently the theatre has presented a number of successful musicals including, between 1991 and 2012, Willy Russell's Blood Brothers which became the theatre's longest-running show and was seen by over 5 million people. The theatre is now home to the award-winning Broadway musical Once.
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Admission tickets
from $105.76
All you need to step foot in the door.
The area
Address
Neighborhood: Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


How to get there
  • Tottenham Court Road • 3 min walk
  • Leicester Square • 5 min walk
Popular mentions

4.5
860 reviews
Excellent
553
Very good
207
Average
59
Poor
25
Terrible
17

Susan C
Barnard Castle, UK253 contributions
First theatre visit after Covid
Nov 2021
Visited for Come from Away as our first venture back to live theatre after Covid. Felt very safe, friendly helpful staff checking your Covid status and tickets. Arrived at our “slot” an hour before the start, glad we did as the small dress circle bar has only five small tables and around 15 seats all told (walk with sticks and need to sit). But the windows were open so there was great ventilation.

The ladies’ loo at this level was very disappointing even by old Victorian London theatre standards – only two tatty cubicles with “please be patient and let the cistern fill” flushing information, and it was up a spiral staircase! Good job this show does not have an interval - I could not have got up there twice! Great show though…most people do remove their masks for the actual performance but we felt OK with this.
Written November 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LoobyLouWho
Derbyshire, UK42 contributions
Come from away
Oct 2021 • Solo
Visited to see Come Frome Away. There had been issues with my tickets and arrived hoping for staff assistance, the box office member of staff was very helpful, I think it was Andrew. A lovely theatre sat on Row F and had a good view of the stage. What a fabulous show.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

roxanne18
Stoke-on-Trent, UK33 contributions
Come here from anywhere
Oct 2021
A lovely old London theatre. Very helpful staff. The view from all seats appeared to be good, though my companion did struggle for leg room, but the older theatres all seem to be a bit tight on leg room.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TheLegendP
United Kingdom47 contributions
Seats are really small with no leg room
Oct 2021 • Couples
I liked the seat service, you could order food and drink to your seat (although didn’t accept Apple Pay).
The seats are just far too small though, was very uncomfortable. My wife is 5’ 6” and even her knees touched the seat in front!
Not sure if this is specific to the Dress Circle but would put us off going to the theatre again.
Staff all polite etc, just not a fan of being very uncomfortable for 2 hours
Written October 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

RuthyGlasgow
Glasgow565 contributions
Lovely theatre
Oct 2021
Lovely theatre but not the best we have been to. I thought the little bar for the circle seats was cute and enjoyed wine in there before show.
Written October 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AmbridgeGirl
London, UK521 contributions
Fab night out!
Oct 2021
First time back in the theatre and what a treat. Come From Away is simply brilliant. Enjoyed it so much. Excellent acting, singing, band and production. Such a great story based on real life events. Lovely theatre and no queues for the toilets! Staff were brilliant on the door and it literally took less than 5 mins to scan tickets and Covid pass. Impressive! Highly recommend the theatre and production.
Written October 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ellie C
8 contributions
Come From Away is a must see
Oct 2021
A friend and I saw come from away here in October 2021. If you're unsure of a west end show then I would recommend this one. Its shorter with no interval but this doesn't stop the exceptional story. Its' the perfect mix of fun, humour, emotion, serious and empathy to the real story it's based on. The Phoenix Theatre itself is an architectural pleasure; it's beauty comes in abundance as soon as you walk through the doors. All the staff were very pleasant and helpful throughout. It's the best feeling in the world being able to step back into the marvel of theatre and everyone who worked there made it all the more so brilliant.
Written October 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Steve25_12
Esher, UK213 contributions
Come from Away
Sep 2021
Firstly we strongly recommend that everyone goes to see this show which is excellent.
This was our 1st theatre experience since lockdown so we approached with some concerns. We had plenty of emails prior to attending telling us what to expect and we duly arrived an hour before the show as suggested given the extra checks of Covid status etc. (everyone has to be checked for double jabbed or a negative test result).
However as a result of arriving early we were then faced with standing in a small cramped bar (Grand Circle) with a few windows open or taking our seats in the theatre itself which soon got quite stuffy with no obvious air circulation - not great if you have Covid concerns . As this show has no interval we ordered a drink to take in with us but £7 for a pint was excessive.
The theatre was full (masks were recommended but not compulsory - the majority wore them into the theatre but took them off when the show started so I am not sure of the benefit of that?). As we had been to the show before lockdown we booked the cheapest seats in the back row (£15) and the view / sound was excellent and had reasonable leg room which is unusual in London theatres so overall great value for money.
The excellence of the show made us forget about our Covid concerns but we were uncomfortable afterwards knowing that we had been in a stuffy theatre with hundreds of unmasked strangers - we think that the theatres need to think very carefully about how they ensure they get better air circulation to encourage mass audiences back on a regular basis
Written September 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Beverley T
Barnsley, UK1,444 contributions
Come from Away show well worth seeing.
Aug 2021 • Family
Attended this theatre to see Come From Away for second time. Show is amazing, full of energy, catchy songs and great live music as the story of planes stranded in Newfoundland during 9/11 is told. The first time we were seated on the front row,but with a high stage we felt we missed some details. This visit we were 5 rows back in the centre and had a perfect view. We had emails in the run up to the show advising us of the Covid measures in place. When we visited the front of house staff were well organised and helpful. A great night out.
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sa1gon
London, UK831 contributions
Excellent Customer Service
Jul 2021
We visited here for the first time since COVID and had Access Seats. I am pleased to say nothing had changed, apart from having to wear masks. The Access Service was just as good. 

This theatre is excellent for customer service and Come From Away is a great show.
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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