Liberty London

Liberty London: Hours, Address, Liberty London Reviews: 4.5/5

Liberty London
4.5
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
11:30 AM - 6:00 PM
About
The Tudor-inspired exterior of this upscale department store is a treasure. Inside, find curated designer fashions, homewares, fragrances, and the iconic floral prints for which it is famed.
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The area
Address
Neighborhood: Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighborhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
How to get there
  • Oxford Circus • 3 min walk
  • Piccadilly Circus • 8 min walk
Popular mentions

4.5
1,392 reviews
Excellent
758
Very good
411
Average
113
Poor
43
Terrible
67

Michelle B
Noosa, Australia2,564 contributions
Fabulous shopping
Sep 2021 • Friends
Such a fabulous store! Friendly staff. I love the scarves, jewellery and large homewares section. Reasonable prices, quality products! A regular weekend shopping experience suits me just fine. Join the rewards club!
Written September 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Liat K
2 contributions
Don’t buy at Maria Tash!!!
Sep 2021 • Solo
I have bought several of their fine earrings which are extremely expensive. However, to my disappointment almost all of them fell off. Thousands of dollars gone… when I contacted them to let them know, they did nothing about it. Don’t buy there!!!! At least if you don’t want to waste all the money you saved up!
Written September 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LJWILSON72
Birmingham, UK19 contributions
Make sure you look like a millionaire to get any service!!
Sep 2021 • Friends
Just been into store not 1 member of staff made eye contact, or attempted to welcome us , we have been sightseeing in the rain and we look a little bedraggled but that is no reason to make us feel so completely unwelcome, certainly will not ever return
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vicky D
Cannock, UK11 contributions
Not very friendly
Sep 2021 • Friends
Popped in whilst sight seeing for a browse and never felt so uncomfortable in all my life! Not one member of staff either smiled , acknowledged or made my friends and I feel like we belonged in store . Think staff at this store should stop looking down their noses and judging people on appearances! Will not recommend!!!!
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Traveller162014
Leeds, UK503 contributions
Browsing - just browsing!
Aug 2021
One Saturday afternoon, I visited Liberty's with three friends. We left empty-handed as it was incredibly pricey (£40 for a water bottle, £20 for a notebook or £350 for a toy pig, anyone?) however we enjoyed browsing the many departments. Our favourite was probably the home section on the top floor which was full of beautiful tea sets, bedding and ornaments. We also enjoyed the stationery section which sold a wonderful collection of cards and paintings.
Overall, it is worth a visit simply to browse but do not come here if you are wanting to buy a cheap raincoat or a pair of Crocs.
Written August 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

547zoer
London, UK3 contributions
Maria Tash money grabbers
Jul 2021 • Family
Maria Tash is overpriced and they’re only out for your money. Terrible customer service by the staff on the shop floor. Nice (very overpriced) jewellery however, don’t go there, go somewhere else where you can get the same with at least a smile. Money grabbers!
Written July 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

QueenGB
Huddersfield, UK64 contributions
Lovely shop, ignorant staff
Jun 2021
Visited London with my son on 13th/14th June. So great to be back in London and as usual we crammed a lot in. Everywhere we went we were met with friendliness and warmth - everywhere apart from Liberty. The building, history, legacy of Liberty always speaks for itself and we always love visiting but this time we were astounded by how utterly ignorant the staff were. My son wanted to buy some aftershave and we waited patiently by the Creed display - he was happy to spend £200 on a bottle and had deliberately waited to purchase it from here. However, the two male staff members stood having a conversation in the corner, whilst clearly ignoring us was enough to take us elsewhere to buy it. Moving upstairs I politely asked a question of a lady in the fabric dept, who replied first with a sigh showing that I'd disturbed her. Downstairs in the very weird menswear dept - a host of younger staff members all stood whispering between themselves & making no attempt to be helpful. When my son asked to try on a Montcler T-shirt @ £190, he was given one with white marks all over the bottom of it. When I asked for a different one the staff member shrugged at me with the words "it will come out". I don't think so.
I'm quite sure Liberty empty staff that are warm, welcoming & friendly, we just didn't have the pleasure of meeting any that day.
Overall, a very poor experience and not in keeping with any of the rest of our visit.
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Julie R
2 contributions
Simply unique
May 2021 • Couples
Just an incredible place. Loved being there and cannot wait to go back to London so I could visit again!
Written June 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

william123
London, UK14 contributions
Nice and unique
May 2021
Very unique department store with a barber and nice print shirts for those wanting Liberty merch. Also does much more but I only visit the mens section that is downstairs.
Written June 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

HanaLove
London, UK3 contributions
One of my favourite shops
Jun 2021 • Family
We always visit Liberty when we are in town. Everything is great! Excellent sales advisor and the best florist. We will keep coming back!
Written June 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Liberty London

Liberty London is open:
  • Sun - Sun 11:30 AM - 6:00 PM
  • Mon - Sat 10:00 AM - 8:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Liberty London tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 4 Liberty London tours on Tripadvisor