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Crockett and Jones

#463 of 917 Shopping in London
Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
Review Highlights
Quality service from Michael Atiemo at Burlington Arcade

There are two older gentlemen who were polite, informative, and professional. I'd ask for them and... read more

Reviewed 1 week ago
StaceyShun
,
Campbell, California
via mobile
One of London's best shoe shops

The location on Jermyn Street is excellent. This is a high quality shoe shop, and looks it... read more

Reviewed May 3, 2017
StepneyTraveller
,
London, United Kingdom
Read all 7 reviews
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Traveler Overview
  • Excellent58%
  • Very good0%
  • Average0%
  • Poor28%
  • Terrible14%
1 week ago
“Quality service from Michael Atiemo at Burlington Arcade ”
May 3, 2017
“One of London's best shoe shops”
About
Closed Now
Hours Today: 9:00 AM - 6:00 PM
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Contact
92 Jermyn Street, London SW1Y 6JE, England
St. James's
Website
+44 20 7839 5239
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Reviewed 1 week ago via mobile

There are two older gentlemen who were polite, informative, and professional. I'd ask for them and wouldn't even bother with the younger staff to be honest, because the couple next to me definitely did not receive the same level of care and expertise than I...More

Date of experience: March 2019
Thank StaceyShun
Reviewed May 3, 2017

The location on Jermyn Street is excellent. This is a high quality shoe shop, and looks it, beautifully furnished with mahogany, leather and mirrored glass. Staff are attentive and knowledgeable. The goods are highly priced, but of high quality. I have made several purchases there...More

Date of experience: March 2017
Thank StepneyTraveller
Reviewed April 27, 2017

Crockett & Jones lives on its reputation of being a high quality shoe manufacturer. In my experience, that is not the case at all. Indeed they have clearly given up all desire to put effort in to support the customer, don't waste your money on...More

Date of experience: April 2017
1  Thank Patrick N
Reviewed September 12, 2016

Having never purchased hand made shoes before I did some research and decided on this store and brand. From entering the shop to leaving you were treated as valued customers. We explained what we were looking for and were shown a variety of styles. As...More

Date of experience: September 2016
1  Thank Gary P
Reviewed April 2, 2016

Good quality shoes, especially their Hand Grade range; however, the staff at this store let the brand down. I have been here twice to try shoes and both times, I have left unhappy with the service and left without shoes. The most recent time I...More

Date of experience: December 2015
Thank RWandSW
Reviewed January 15, 2015

I have used this shop several times over many years. My latest experience was really off-putting. The young lady sent over to help me by the apparent manager spoke little English. She measured my feet and proceeded to bring me footware to try on that...More

Date of experience: December 2014
1  Thank JG694
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Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
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