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St. Pancras Spa

Euston Road | St. Pancras Renaissance London Hotel, London NW1 2AR, England
+44 20 7841 3540
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Review Highlights
Birthday treat spa day with my mum

Had a fantastic day here, excellent massage. Lovely atmosphere, felt very well looked after. Spa... read more

Reviewed yesterday
Kerianne B
via mobile
A Place to relax,renew and unwind.

I used the Spa for a 30 minute Moroccan massage with Badia and she was awesome.The spa has 24 hour... read more

Reviewed 3 weeks ago
GKirton
,
Las Cruces,NM
via mobile
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  • Excellent46%
  • Very good18%
  • Average18%
  • Poor8%
  • Terrible10%
Travelers talk about
“body scrub” (2 reviews)
“afternoon tea” (3 reviews)
“my mum” (2 reviews)
LOCATION
Euston Road | St. Pancras Renaissance London Hotel, London NW1 2AR, England
CONTACT
Website
+44 20 7841 3540
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"body scrub"
in 2 reviews
"afternoon tea"
in 3 reviews
"my mum"
in 2 reviews
"few hours"
in 2 reviews
"lockers"
in 6 reviews
"skills"
in 3 reviews
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1 - 10 of 58 reviews

Reviewed yesterday via mobile

Had a fantastic day here, excellent massage. Lovely atmosphere, felt very well looked after. Spa was clean and presentable, staff very helpful. Would definitely recommend this and look forward to future trips.

Thank Kerianne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

I used the Spa for a 30 minute Moroccan massage with Badia and she was awesome.The spa has 24 hour fitness center/ gym and pool. The place gets booked rapidly so if you plan to use it you need to make reservation as soon as...More

Thank GKirton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

It was my second time to visited with my partner, service is amazing. Defo will go back soon and we enjoyed it so much .

Thank Faruk D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed July 9, 2018

I had an enjoyable and amazing facial and body wrap from one of the therapist called Melyssa. She made sure I felt comfortable and relax throughout the treatment. The spa has an calm atmosphere and using the the spa made me and my friend feel...More

Thank LunaSmith123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne L, General Manager at St. Pancras Spa, responded to this reviewResponded 5 weeks ago

Dear Ms Smith Thank you for your lovely feedback, we are happy to hear that you had a fantastic day. We will pass your feedback on top our team and especially Melyssa. We look forward to welcoming back to the spa soon. Kind regards Jenny...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2018

I came here with my mum for the 'Time Traveller' experience and had a wonderful time. The staff on reception and the the therapists were friendly and made us feel very welcome. We were shown around the facilities and then given time to get changed...More

Thank Joanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne L, General Manager at St. Pancras Spa, responded to this reviewResponded June 28, 2018

Dear Joanna Thank you for your lovely feedback, we are very happy that you and your mum enjoyed your experience with us and look forward to welcoming you back to St Pancras Spa very soon. Kind regards Jenny Jones Spa Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2018

We had an enjoyable day at the St Pancras Spa, and there's much to recommend it: the staff were extremely friendly and courteous; the full body massage was good; the range of drinks and snacks throughout the spa was decent; and the pool area has...More

Thank tomhourigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne L, General Manager at St. Pancras Spa, responded to this reviewResponded June 24, 2018

Dear Mr Hourigan Thank you for having taken the time to share your recent experience with us on TripAdvisor. I am happy to hear you enjoyed your treatments and afternoon tea during your visit. Guest care and high standards are of paramount importance at St...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2018

We had a day at the Renaissance Spa and included in our package was an hour massage, this was amazing, I have had lots of neck issues over the years and have had lots of massages, but this one that Mikaela performed was the best...More

Thank Connie0203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne L, General Manager at St. Pancras Spa, responded to this reviewResponded June 17, 2018

Dear Connie Thank you for your lovely feedback, we will of Course pass on your feedback to your therapist. We look forward to welcoming you back soon. Kind regards Jenny Jones Spa Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2018 via mobile

My partner and I enjoyed the time travellers package in the couples room mid week. We enjoyed he facilities for a few hours before, the facilities are lovely but not vast and I can imagine the pool gets busy at peak times. Our scrub and...More

1  Thank Laura E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2018 via mobile

I went here for a 90 minute massage recently. It is very poor value for money (£150+ for a 90 minute treatment) and my therapist seemed to lack any real skill or expertise - struggling to really hit muscles concisely or effectively, and certainly not...More

1  Thank sb1London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2018

Very odd that this spa has good reviews. Ridiculously over-priced. Robes were old and rough. Place is small and pokey. Receptionist seemed bored and tired. Therapist was brusque and massage was painful and not relaxing in any way. So frustrated I wasted my money at...More

Thank reviewer8022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne L, General Manager at St. Pancras Spa, responded to this reviewResponded April 23, 2018

Dear Reviewer8022 Thank you for having taken the time to share your recent experience with us on TripAdvisor. I am shocked to hear of your experience and feel very disappointed that our normally very hire standards we're not experienced. I would like to reassure you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Heyaych
February 28, 2015|
Answer
Response from Capriceleehelm |
I believe it's a flat £75 to use the spa facilities on top of a stay. This gives you 4 hours use
0
Votes