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Review Highlights
Worth a visit

Have read other reviews and i disagree with many and agree with some. Went with a friend and it was... read more

Reviewed March 10, 2019
time2bookanotherhol
,
Watford, United Kingdom
via mobile
Turkish bath

I went on Saturday for a Turkish bath at the Crystal palace spa. It was my first time and I didn't... read more

Reviewed December 17, 2018
Karen Z
,
Ribeirao Preto, SP
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  • Excellent46%
  • Very good29%
  • Average6%
  • Poor4%
  • Terrible15%
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39 Crawford Street, London W1H 1JJ, England
Marylebone
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1 - 10 of 186 reviews
Reviewed March 10, 2019 via mobile

Have read other reviews and i disagree with many and agree with some. Went with a friend and it was a lovely way to spend a Saturday afternoon. We both said we felt great afterwards. Yes, the staff don't talk much but I wouldn't expect...More

Date of experience: March 2019
Thank time2bookanotherhol
Reviewed January 24, 2019 via mobile

Been in the 23 th with a friend, the venue could use a bit of cleaning, very cold in the changing room, especially when come back from the spa to get dressed, the showers are next to the toilet wich is used by men and...More

Date of experience: January 2019
Thank biancagS2897PJ
Reviewed January 16, 2019

Firstly don't be conned by the deal offered by Travelzoo as I was. £40 for a treatment supposedly worth £140! The lady next to me had phoned the spa and booked direct for £35! Entering the spa is through a nail bar and down into...More

Date of experience: January 2019
Thank Horse250
Reviewed January 2, 2019 via mobile

Worst customer service and very dishonest owners. They did the same thing to me as the review just before this one. They made a mistake and didn't cancel my booking but would not accept responsibility and would not refund or rebook my appointment. I would...More

Date of experience: November 2018
Thank MissJayeJ
Reviewed December 17, 2018 via mobile

We received a wedding gift of a hammam spa session from Crystal Palace spa, unfortunately could not have been a worse gift. I called to book and had the appt down for 4pm on Sat 15th, but they apparently had it down for 1pm. They...More

Date of experience: December 2018
Thank Vacation79984
Reviewed December 17, 2018

I went on Saturday for a Turkish bath at the Crystal palace spa. It was my first time and I didn't know what to expect. The bath and entire process are so relaxing , if you like to treat yourself well, don't hesitate to try...More

Date of experience: December 2018
Thank Karen Z
Reviewed December 15, 2018

This is probably the worst customer experience I have ever had. Absolutely rude and unhelpful and possibly breaching our consumer rights. Here's the story as a cautionary tale. They made an error with our booking time. We called to say there had been an error...More

Date of experience: December 2018
1  Thank ChrisEeeKay
Reviewed November 6, 2018 via mobile

The Turkish Hammam experience was excellent starting with a steam, then full body scrub, soap bubble deep tissue massage followed by either a coffee or honey mask. Then a relaxing shower followed by a warming tea. Really enjoyed this experience.

Date of experience: October 2018
Thank dawnnewman
Reviewed October 31, 2018

I visited this establishment with a dear friend for a spa day out yesterday. We had both had the opportunity to experience a wonderful hammam treatment in Istanbul a few years ago, so we had very high expectations. The treatment itself lasted less than an...More

Date of experience: October 2018
6  Thank Adenike M
Reviewed October 31, 2018 via mobile

After booking a 90 minuets hamma ses! They only gave us 1 hour from start to finish including taking a shower and getting changed!!! When enquired about it the manage called us a liar and said he will check the cameras and time us!! After...More

Date of experience: October 2018
4  Thank SBEH19
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Nearby
Marylebone
Marylebone offers what so many London neighborhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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Questions & Answers
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brendajohnson7776
May 24, 2017|
AnswerShow all 3 answers
Response from jhw_297 | Reviewed this property |
Yes you will :-)
0
Votes
Selinagregoirej
January 29, 2017|
AnswerShow all 6 answers
Response from Missy73_13 | Reviewed this property |
There e is parking in Crawford Street - not sure of Pricing - maybe contact the Spa and ask - they are very helpful
2
Votes
kashtraveller
October 19, 2016|
AnswerShow all 3 answers
Response from Pauline W | Reviewed this property |
When we visited my sister and her husband went into the same room but I am sure you can ask for male or female only session. When you ring to book your slot make it clear if you have a preference. Rooms are small where you... More
1
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