We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Turmeaus Cigars & Whisky

Shepherd Market, London W1J 7LB, England
+44 20 7495 7330
Website
Share
Save
Review Highlights
Customer service

I bought a lighter on the C.Gars website recently and unfortunately I had cause to return it as it... read more

Reviewed January 25, 2017
Hapless-and-Hungry
,
London, United Kingdom
poor customer service

limited selection when I visited. bought a few cigars and had an issue with one of the cigars once... read more

Reviewed November 1, 2016
Bama98
,
Houston, Texas
Read all 10 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighborhoods
Neighborhoods
Overview
More
Turmeaus Mayfair is our specialist Cuban cigar shop in Shepherds Market. Our staff are trained by Hunters & Frankau Cigar School, and assure you a warm welcome and expert advice. Our shop features a walk-in humidor with an enormous range of the finest English Market Selection Havana Cuban cigars supplied by Hunters and Frankau as well as a fantastic range of non-Cuban, rest of the World cigars. We are most proud of our range of Inka - Secret Blend cigars which are a handmade 100% Peruvian tobacco cigar exclusive to C.Gars Ltd. These have been flying off the shelves since we first got them in! Available in singles, small packs, boxes and cabinets. We also stock gift presentation boxes, jars and limited edition and regional edition cigars and humidors. Come downstairs and visit our comfortable indoor sampling lounge where you can sit and sample a premium Cuban cigar and glass of Scotch whisky away from the busy streets of Mayfair. Client lockers are also available upon request. If you are looking for a quick visit or a long relaxing stay, we are here to help! Turmeaus specialist Tobacconist shops are the second oldest cigar shops in the UK, established in 1817 and trading from Liverpool, Chester, London, Norfolk and Knutsford.
  • Excellent50%
  • Very good30%
  • Average0%
  • Poor20%
  • Terrible0%
Jan 25, 2017
“Customer service”
Nov 1, 2016
“poor customer service”
Closed Now
Hours
Hours Today: 10:00 AM - 6:00 PM
Suggested Duration: 1-2 hours
LOCATION
Shepherd Market, London W1J 7LB, England
Mayfair
CONTACT
Website
+44 20 7495 7330
Top Selling Tours & Activities in and around London
from $40.40
More Info
from $33.70
More Info
from $37.70
More Info
Write a ReviewReviews (10)
Traveler rating
Traveler type
Time of year
Language
Filter
Reviewed January 25, 2017

I bought a lighter on the C.Gars website recently and unfortunately I had cause to return it as it was faulty. Rather than post it back I returned it to this shop as it's not far from where I work and I'm pleased to say...More

Thank Hapless-and-Hungry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2016

limited selection when I visited. bought a few cigars and had an issue with one of the cigars once I was able to inspect them more closely at my hotel. brought it back to Daniel asking to swap it for another and he was a...More

Thank Bama98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

I am terribly sorry you had a bad experience in store. We have had a few staff changes since then so you should come and visit us this year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2016

Daniel was extremely helpful in pointing me in the right direction for a beginner. I have a big birthday coming up and wanted some gift ideas for family and friends. He was able to help, and didnt try and sell me the most expensive items....More

Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed June 22, 2016

I wanted some cigars and was attending a meeting in Duke Street, London W1, so I decided to visit I the Turmeaus Mayfair shop rather than buy on line. It was lovely to visit the shop, reminded me of some little places in Havana, full...More

1  Thank alistairbarnwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2016

On a visit yesterday from Yorkshire to London to meet up with family spent a very pleasant time choosing several cigars for my birthday next month.David was brilliant giving some very expert advice on the type of cigars that I wanted to try and comparison...More

Thank davemellor47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2016

Part of the C.Gars Ltd, I thought this shop would mirror my previous experiences with them (at their Kilburn location and online); however, the person in the store seemed to be clueless. I ended up ordering online from them instead, should have done that the...More

2  Thank RWandSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

I am sorry you did not enjoy your visit. It has been a while now with a few staff changes so you will have to give us another visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2015

We found the shop while strolling in Mayfair. This is not a large establishment but an excellent selection of cigars and friendly staff.

Thank phantidae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2015 via mobile

I am visiting the best place I have found in London to buy Cuban Cigars. The staff (Tereza) was knowledgeable and friendly. Downstairs they a wonderful lounge to smoke. I can't recommend it enough.

Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

Glad you enjoyed your visit. Be sure to give us a visit this year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2015

cigar and pipe s etc Its a dream serious collection of serious cubans! Also plenty of non Cubans and davidoffs plenty of limited edition cigars own brand oliva cigars inka secret blend tons of pipes, pipe tobacco and start up kits a secret sampling room...More

2  Thank jeremy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James P, General Manager at Turmeaus Cigars & Whisky, responded to this reviewResponded February 2, 2018

Glad you enjoyed your visit. You should definitely join us for an event this year! You can find our event dates on our website!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Nearby HotelsSee all 1,085 hotels in London
Hilton London Green Park
2,533 reviews
.04 miles away
44 Curzon Street by Mansley
265 reviews
.04 miles away
Mayfair Place
5 reviews
.04 miles away
No. 13 Half Moon Street
9 reviews
.04 miles away
Nearby Restaurants
Iran Restaurant
1,783 reviews
.04 miles away
Kitty Fisher's
334 reviews
.01 miles away
The Little Square
242 reviews
.01 miles away
Da Corradi
411 reviews
.03 miles away
Nearby Attractions
Mayfair
222 reviews
.17 miles away
Green Park
1,113 reviews
.15 miles away
Park Lane
85 reviews
.10 miles away
Curzon Mayfair
39 reviews
.07 miles away
Questions & Answers
Get quick answers from Turmeaus Cigars & Whisky staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Membership_Slide_Up_Placement_on_Attraction_Review
Get 10% off your next tour or activity booking.
Valid for new TripAdvisor sign-ups only.
Join TripAdvisor