Harry Potter Shop at Platform 9 3/4

Harry Potter Shop at Platform 9 3/4

Harry Potter Shop at Platform 9 3/4
4
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
9:00 AM - 9:00 PM
About
The Hogwarts Express may not exist, but J.K. Rowling fans can still have a photo op at King’s Cross; be prepared to wait. Afterwards, spend your galleons on souvenir wands, toys, and Gryffindor gear.
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The area
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How to get there
  • King's Cross St. Pancras • 1 min walk
  • Euston • 10 min walk
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See what travelers are saying
  • MissAScott
    England, United Kingdom57 contributions
    A fun store!
    I had a lot of fun being in this store, had a nice selection of things, I am always wowed when I go into any Harry Potter store. I think the price for the items are reasonable but that’s just my opinion as I am always willing to spend as we have nothing near by our home town. I would say the girls behind the wand counter need to just acknowledge when you’re waiting, they could clearly see me but I had to make them aware of my presence, no biggy, but I know some customers would like to make a mountain out of this. The girl who sold me my items was so sweet and kind. The trolley in the platform wall is really cool, I didn’t stop for a photo as the queue was too long.
    Visited April 2023
    Traveled as a couple
    Written April 26, 2023
  • Emily R
    11 contributions
    Fun Stop at King Cross
    We enjoyed the picture opportunity and the options in the store. The line was a bit long on the Sunday afternoon we went. There seemed to be a line to get into the store as well as the photo opportunity. They have a photographer there to take pictures, but also allow you to take them on your phone. Props and poses were available at your discretion. The store had many souvenirs. Earlier that day we went on the Warner Bros Tour and found that this store had other options that were not available at the other sight, including a personalized Hogwarts acceptance letter.
    Visited July 2023
    Traveled with friends
    Written July 14, 2023
  • PelleAa
    Stavanger, Norway78 contributions
    Ok
    The store contained a lot of Harry Potter items, but nothing that had a "function", only passive items. I assume you could find the same items online. The trolley into the wall was fun, but the line to take photos there were long.
    Visited July 2023
    Traveled with family
    Written July 16, 2023
  • Marta F
    Schlieren, Switzerland80 contributions
    Lovely Shop and lovely Photo Opportunity
    This shop is always a joy to visit! It has a lovely selection of Harry Potter themed items and there's the opportunity to have a photo taken with a trolley at Platform 9 3/4. A professional takes your photo, but you can also have a friend take your photo. So it's not necessary to buy the professional photo unless you really want to and I think that's a great thing as not everyone can afford that and also, not every professional photo is great (the quality, yes, your face in it? Maybe not. ;)). There can be a queue for the shop as it's a smaller shop. And there is always a queue for Platform 9 3/4 so I guess you need to go very early and preferably not at the weekend. And not on school holidays? Later at night, when the shop is closed, the trolley is stored somewhere. But you can still take a photo of yourself with the Platform 9 3/4 sign. So that's an idea. :)
    Visited November 2023
    Traveled with friends
    Written November 27, 2023
  • Joy
    2 contributions
    Nice good very magical and unique
    It was amazing 🤩 I loved it I had a photo and I am pretty sure that the place is magic indeed I literally had 2 big dreams fulfilled☺️ 1. Make a few Asians happy 2. Go there I loved it 😍 Though I couldn’t give the last star because I have waited in line way too long. Also the price was too high that is why me and my mom got only 3 things
    Visited July 2023
    Traveled with family
    Written December 28, 2023
  • LozzaaG
    Sydney, Australia138 contributions
    Great photo opportunity
    This is such a great idea, but equally a very clever way to make a lot of money! There was a long wait to get the photo, but it was a great photo to have. There is the option of buying the professional photo, but many were just taking photos on their phones. As expected, the shop is very expensive, but has a great range.
    Visited December 2023
    Traveled with family
    Written January 17, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
2,193 reviews
Excellent
827
Very good
786
Average
409
Poor
106
Terrible
65

Alicia G
4 contributions
Jan 2020 • Solo
I arrived at Kings Cross Station at 11am there were 2 lines one for the shop and one for the photo with the trolley. I waited in line for the shop first which took about 30 minutes, the store was very crowded and everything was sooo overpriced! Then I asked a staff member about lining up for a photo with the trolley in the wall, she told me the line continued outside and it was a 2 hour wait. So I waited outside for an hour then was brought inside to still line up for another 40 minutes. As I waited I watched groups of people get multiple photos taken by a guy that worked there and complained about being sick/unwell then when my time came up I asked if the man taking the photos could take a photo on my own camera as I wasn’t planning on buying any photos and she told me they weren’t allowed so the person behind me offered to take the photo. Then the woman asked which scarf I’d like to wear and which pose I’d like to do a jump or just a photo of me lifting my leg up and pointing a wand at the wall. I asked if I could do one of each and she told me no because they were very busy today and have many people in line waiting. So I got my 1 photo after waiting in line for close to 2 hours went inside and waited for 10 minutes to see the 1 photo taken of me. I asked a girl working inside the store if I could get a second photo as I didn’t think that it was fair that I only got 1 photo because I came alone whereas people that came in pairs or as groups got 3-6 photos. So another person took me back outside with an annoyed look on her face then the man taking the photos outside argued with the other worker about taking a second photo, I had another photo taken and then the same man made comment about me having my photo taken just a couple of moments ago. Some of the staff were rude and inconsiderate, I came from Australia and thought to visit the shop and attraction while I was in London which I was quite excited about but left the station quite annoyed & disappointed.
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ayelet c
31 contributions
Dec 2019 • Family
We visited at the time of Christmas... so we had to wait a 20 minutes in a line just to come inside the shop, and more to take a picture at the 9 3:4 platform, inside the shop was magnificent atmosphere. So the teens had a really great time
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ash P
Chichester, UK3 contributions
May 2022 • Couples
As a huge Harry Potter fan, we were extremely excited to be able to visit platform 9 and 3/4 for the first time and have a lot of fun in another Harry Potter place we can visit.
I cannot believe the attitude of the staff in there. They were so miserable! The atmosphere could be cut with a knife in there, it was that bad! Totally get the price of the products as it’s standard anywhere you go regarding Harry Potter so not going into that.
We have been to several Harry Potter official places and have loved speaking to staff and all things Potter, because at the end of the day, they’re a place for like minded people and the staff truly show that! Especially at the Photographic exhibition and the studio tour at Leavesden. At kings cross however, they seem to have no enthusiasm, no interest in anything Potter at all, which makes things really awkward. Ironically, a sign is in the window looking for staff with enthusiasm, maybe they can replace the staff in there currently. The girl with blue/green hair on the till could do with either proper training or finding another job! I even heard her say to a customer who was buying a bag “I don’t need to ask you the same boring generic question about needing a bag seeing as you’re buying one do I? It gets so old asking people that” surely she shouldn’t be saying that!
The guy on the wand stand was hitting them like they were hammers making an awful noise! Not the best thing to be doing in a rather small shop!
Harry Potter fans around the world love the Wizarding world. It’s like we’re a huge family, connected by the same thing- our love for Harry Potter. The staff members at platform 9 and 3/4 make you feel so miserable in what’s meant to be a wonderful place. Sort it out Kings Cross!
Written May 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Raghav Nair
Bengaluru, India306 contributions
Nov 2019
Bustling with activity, the Harry Potter store has all the merchandise you can dream of. Wearables and collectibles for all the houses and additional merchandise as well, there's nothing you can't find here. You can also get your own customized acceptance letter to Hogwarts. Absolutely magical.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Megan2511
Carlton, UK2 contributions
Oct 2021 • Friends
The shop itself was good, the staff let it down. There was a girl on the wands today (23/10/21) at around 11am with long blonde hair who in particular ruined our experience. As I work in a harry potter shop myself, the person I was with asked if I knew all the wands, which I did & went through each one. The girl simply told me I was incorrect about 2 which I identified as being death eater wands. She said they belonged to the carrow twins which I knew to be untrue as we sell alecto carrows wand and it is a completely different wand to the one she pointed out, and is labelled on the box as belonging to this character. Giving out false information about collectors items is not okay as a collector may be lead to purchase these wands believing them to belong to the wrong character. The stock was good with some things I have not seen before (but a very small collection of wands) however the overall experience was disappointing, I doubt I’ll be back.
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nigsy2008
Liverpool, UK194 contributions
Aug 2021 • Family
A special mention to the member of staff on the wand section, absoutley amazing, knew everything about each wand, and made the experice for our daughter more enjoyable.

If you are a Harry Potter fan you have to visit,

However never mind the staff wearing Hufflepuff and Slytherin jumpers. They need to wear masks and stripey black and white jumpers, as the prices are "day light robbery" . Unless the wands can magic money, then us muggles are going to be leaving the store a bit lighter in our wallets.

Again it was an amazing experience for our daughter. I can't fault that.

And I understand people will say "You don't have to buy the merch"
However we are not minge bags, and want to make memories for our daughter. That I suppose is priceless.

Big thank you to all the staff for making it amazing for the kids.
Written August 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Grace N
2 contributions
Jul 2022 • Couples
Horrible. A pink short haired lady was disgustingly rude to me and the rest of the store members. She was carrying a box and was shouting ‘move out of the way’ no please or anything, she was coming at full speed through the very busy store. I was attempting to move out of the way but considering it was busy, there was not enough time before this woman barrelled into me, hitting me, leaving a mark that people could see and then going ‘that’s why I said move out the way’. No sorry or anything, genuinely disgusting behaviour, she should take a course on customer service. It’s a shame because I love Harry Potter and the franchise but disappointed at them hiring someone so horrible.
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emma G
2 contributions
Jul 2019
Harry Potter lovers will LOVE THIS! You can have your photo taken pushing a trolley through the wall (though it's always very busy so be prepared to wait) and explore the shop! The shop is amazing and it's hard to go in there and not buy anything! The only thing is, if you don't like big crowds, it might be a bit hard for you as the shop is nearly always crowded. Every time that I've been, there's always been a ton of people, and you have to line up to even get IN the shop.

Still, very good shop and a good place for HP merch!
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marta F
Schlieren, Switzerland80 contributions
Nov 2023 • Friends
This shop is always a joy to visit!
It has a lovely selection of Harry Potter themed items and there's the opportunity to have a photo taken with a trolley at Platform 9 3/4. A professional takes your photo, but you can also have a friend take your photo. So it's not necessary to buy the professional photo unless you really want to and I think that's a great thing as not everyone can afford that and also, not every professional photo is great (the quality, yes, your face in it? Maybe not. ;)).
There can be a queue for the shop as it's a smaller shop. And there is always a queue for Platform 9 3/4 so I guess you need to go very early and preferably not at the weekend. And not on school holidays?
Later at night, when the shop is closed, the trolley is stored somewhere. But you can still take a photo of yourself with the Platform 9 3/4 sign. So that's an idea. :)
Written November 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Owen H
2 contributions
Aug 2021 • Family
I'm 12 and a huge Harry Potter fan. I had heard a lot about the shop but was slightly annoyed when I looked at things to buy. This was because while the available items to buy were great, everything was very overpriced. The cheapest item I could find as a souvenir (as in not edible) was £7.95, and it was a small keyring.
Overall I think the shop is very nice to look around but if you are looking to buy anything you'll want to prepare yourself with at least £25.
Written August 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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